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FatFace - BECCLES Avis 125

TrustScore 4.5 sur 5

4,5

Unit 1 Taylors Square, Newgate, NR34 9QA Beccles, Suffolk, GB


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Lisez les avis des autres

Noté 2 sur 5 étoiles

A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered from in store, absolutely fantastic service, very helpful as well. The Beccles store I think it’s amazing

L'entreprise a répondu

Noté 5 sur 5 étoiles

So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first time of shopping at FatFace & certainly not disappointed. Cannot fault ordering, delivery time, returns or refunds. Quality of products are superb. Sale prices are so good. Staff at my Beccle... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, Royaume-Uni

  • 01502 471831

4,5

Excellent

TrustScore 4.5 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Fantastic helpful staff

The staff at Beccles Fat Face always go out of their way to help and nothing is too much trouble.

2 décembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

The help of assistant

The help of assistant. Finding gift for my daughter of a similar age. With success

29 novembre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Local shop experience

Can't thank the staff at Beccles enough. Always so friendly and helpful. It feels like a really local shop experience and not a chain. My only complaint is that they are not more centrally placed. Keep up the good work 👏

2 décembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

The staff are very friendly

The staff are very helpful and friendly and never rush me. Will also take time to show me and tell me about other items in store.

27 novembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Very lovely and friendly staff

Very lovely and friendly staff, always chatty and ready to help!

3 décembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Parcel arrived on time. Very happy with service

Parcel arrived on time and I picked it up from our local branch in Beccles who are always friendly and helpful

25 novembre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

No problems whatsoever

I had no problem whatsoever

22 novembre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello Jenny

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Amazing

Always lovely, welcoming and very helpful customer service!
Very tidy and well presented so you can easily find pieces that you are looking for.
Perfect variety of things you may need and want

2 décembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello Jazmyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great in-store service from the Beccles…

Great in-store service from the Beccles store, lovely friendly and knowledgeable staff, always nice to visit the shop

30 novembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 5 sur 5 étoiles

Great local stores

Excellent staff who are extremely helpful and friendly in my local store, Beccles. Would highly recommend a visit.

25 novembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 5 sur 5 étoiles

Lovely service

Lovely service, both friendly and helpful

19 novembre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Beccles store has to be one of the most…

Beccles store has to be one of the most friendliest one where all the staff are always helpful, particularly Allie who I believe is the manager. This store is so popular in a town like Beccles and I’d love to see it expand with petite range, as well as children’s clothing which will accommodate a growing town.

25 novembre 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Recommend a visit to Beccles store

I visited the Beccles, Suffolk store today, Friday 24th November, to pick up an order. Whilst there I looked around but couldn’t see anything I wanted. A staff member said if I wanted help please ask. Whilst my order was found I asked about long line cardigans, cream, no wool content. After asking my size another staff member promptly took an item from a rack, helped me to put it on, then suggested a smaller size. The first staff member then brought another cardigan for me to look at. Both ladies were very friendly and extremely helpful. I decided to purchase the smaller sized cardigan. It was a very enjoyable shopping experience, thank you.

14 novembre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hi Heather, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD

Noté 4 sur 5 étoiles

Great!

Easy, effective and speedy ordering and delivery to a local store. Good value, attractive skirt bought in the sale.

16 octobre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hi Marilyn
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

returned a top bought for my daughter…

returned a top bought for my daughter with stains on sleeves
the staff was helpful and ordered a new top straight away

10 octobre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hi Cristiana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quality clothing that won’t date and…

Quality clothing that won’t date and remain stylish.

26 septembre 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Good buying experience

Helpful and efficient staff, very easy to make a return and repurchase

23 août 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Shop in Beccles not disabled friendly

Lovely helpful assistants but shame the shop is not wheelchair friendly. Changing rooms up some steps and the cash desk is up steps. This means I had to try the jumper on in the shop. That was fine but wouldn't have been if I'd wanted to try on trousers or a swim suit. Makes paying difficult too.

30 août 2023
Avis spontané
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Noté 5 sur 5 étoiles

No issues

Ordered online without any issues. Free delivery to store. Collected item within minutes or arriving. No issues with anything. Items purchased where just as expected, both fitted great. And they were in the sale, which was even better!

11 juillet 2023
Logo de FatFace - BECCLES

Réponse de FatFace - BECCLES

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

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