Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement33 High Street, WV16 4DB Bridgnorth, Shropshire, GB
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Lisez les avis des autres
Chris at Bridgnorth helped me by suggesting a shorter length which ended up being perfect
L'entreprise a répondu
Often use this store. Have always found the staff to be very helpful,pleasant and professional . The shop is dog friendly also which means my husband can help me choose things and pay 😊
L'entreprise a répondu
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
33 High Street, WV16 4DB, Bridgnorth, Shropshire, Royaume-Uni
- 01746 769065
4,9
Excellent
155 avis
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Happy customer
Your website is very straight forward and responsive. It is easy to drill down to the specific product the customer is interested in. Delivery of the item to my local FatFace store was really quick and, once I arrived at the store, my item was found within minutes. The sales person was friendly and responded warmly to my purchase.
11 mai 2025
Réponse de FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Réponse de FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Thanks Esme and the team
Esme and her colleagues make every visit to the store an absolute pleasure. Great service, professional, friendly and tailored to customers’ needs. Extremely grateful. Thanks. Anna.
8 mars 2025
Avis spontané
Réponse de FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Customer satisfaction
Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on in store which if they had not fit would have saved us going through either posting them back or another return journey to store. Overall we were very pleased with the service & quality & fit of the trousers.
7 décembre 2024
Réponse de FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ive always loved fatface,it's suits my…
Ive always loved fatface,it's suits my style.excellant quality.
6 décembre 2024
Réponse de FatFace - BRIDGNORTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Parcel was delivered late due to sale…
Parcel was delivered late due to sale But goods were worth waiting for .
30 octobre 2024
Réponse de FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BRIDGNORTH
Hello Wendy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The shop had a lovely feel about it
The shop had a lovely feel about it, very tidy and clean and all the staff were extremely friendly and helpful.
14 août 2024
Réponse de FatFace - BRIDGNORTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer Service is superb at FatFace Bridgnorth
Customer service is superb at FatFace. It really is a lovely experience shopping there. Staff are so helpful and nothing is too much trouble.
14 août 2024
Réponse de FatFace - BRIDGNORTH
Hello Sandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfectly pink
I ordered online and picked up instore. Although the store was busy the staff quickly served people. All very efficient.
Love my new pink chinos.
6 août 2024
Réponse de FatFace - BRIDGNORTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always love to buy from Fat face.
Always love to buy from Fat face.. One of my favourite brands.. They are always so accommodating and helpful.. Particularly in my local shop in Bridgnorth Shropshire.. And the clothing etc are of high quality..
23 juillet 2024
Réponse de FatFace - BRIDGNORTH
Hi Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely store… staff are friendly and…
Lovely store… staff are friendly and knowledgeable with great product and style awareness… especially blonde lady- Caroline? …
3 août 2024
Avis spontané
Réponse de FatFace - BRIDGNORTH
Hello Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BRIDGNORTH
Hello Niki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
No problem with order,polite helpfull…
No problem with order,polite helpfull guy in shop.
21 juillet 2024
Réponse de FatFace - BRIDGNORTH
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line delivered to local…
Ordered on line delivered to local store when they said it would be delivered. Perfect . Staff in Bridgnorth store are fab . The manager is a lovely fella always smiling and always happy to chat . Very helpful
15 juillet 2024
Réponse de FatFace - BRIDGNORTH
Hello Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Confused as to why they constantly…
Confused as to why they constantly require my address or email every time I purchase something in store, then can’t find my details, pain to go through discussing your contact details in front of other customers, does put me off shopping in store now
13 juillet 2024
Réponse de FatFace - BRIDGNORTH
Hi Darren
Thank you for your review.
I am sorry to hear that you aren't keen on handing over your email address. Please remember that you don't have to take an e-receipt, you can request a paper one instead!
If you would like to discuss this further, please do so by emailing customerservices@fatface.com
Take care, LE
Easy to purchase and arrange shop…
Easy to purchase and arrange shop collection. Kept informed of the whole process. Great fitting item
29 juin 2024
Réponse de FatFace - BRIDGNORTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BRIDGNORTH
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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