The store is always beautifully presented and well stocked. The staff are always welcoming, helpful and friendly. I bought 2 items from the sale, I like the fact there are fitting rooms and I can d... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement5/6 Dalegate Market, Main Road, PE31 8DD Burnham Deepdale, Lancashire, GB
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Lisez les avis des autres
Very helpful and obliging staff at the store in north Norfolk, from where I collected my parcels. The clothes are always of good quality. Sizing is generous on trousers. Just be aware however of t... Voir plus
L'entreprise a répondu
This branch of FF is far friendlier than my local store. Staff very helpful and accommodating and more importantly human! Always a pleasure to be served by genuinely lovely staff. Would recommend a... Voir plus
L'entreprise a répondu
Good, quality clothing and accessories. Had to pre order a pair of trousers in a size not in store. No problem at all and done efficiently and professional as possible. So nice to look round a store f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
5/6 Dalegate Market, Main Road, PE31 8DD, Burnham Deepdale, Lancashire, Royaume-Uni
- 01485 210927
4,8
Excellent
66 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Still waiting…..
7 décembre 2024
Réponse de FatFace - BURNHAM DEEPDALE
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Jeans good quality and perfect fit .
Jeans good quality and perfect fit .
Collected from Burnham Deepdale store and staff really friendly as ever
16 novembre 2024
Réponse de FatFace - BURNHAM DEEPDALE
Hello Michael,
Thank you for your 5 star review.
I am so pleased to hear that you are happy with your new FatFace jeans, and it's great you had a positive experience when collecting your order in our store.
Take care, CT
Saw a shirt in Burnham Deepdale…
Saw a shirt in Burnham Deepdale I liked but didn’t have in my size. Happy to check if Rushden Lakes had any in stock. After I left shop decided I wanted a cardigan I had seen so placed an order online. Given options of date to collect. Placed order got both items within a couple of days. Lady who served me when I went to collect order was very polite and helpful. Good service all round.
13 octobre 2024
Réponse de FatFace - BURNHAM DEEPDALE
Hello Annette
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BURNHAM DEEPDALE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - BURNHAM DEEPDALE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Quick efficient service
Quick efficient service, easy to use website and good product
Thankyou
26 juillet 2024
Réponse de FatFace - BURNHAM DEEPDALE
Hello Shirley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Query dealt with efficiently by customer service
I had ordered a sweatshirt to pick up from the nearest store but then changed my mind about size. Unfortunately it couldn’t be changed so I had to order another one in the other size and Fatface kindly sent a voucher for the postage. I then went to the store to arrange a return. All sorted extremely quickly and my discount i had used was refunded. Then another voucher for express postage for another order. Very impressed with how efficient customer service dealt with my query and the surprise vouchers. The staff at the store ( Burnham Deepdale) were very friendly and helpful too.
11 juillet 2024
Réponse de FatFace - BURNHAM DEEPDALE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order came quickly clothes were good…
Order came quickly clothes were good quality, some products reserved at nearest branch and ready when arrived,
24 avril 2024
Réponse de FatFace - BURNHAM DEEPDALE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Réponse de FatFace - BURNHAM DEEPDALE
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Ordered with store Burnham Deepdale…
Ordered with store Burnham Deepdale both customer advertisers were very helpful and went above and beyond extremely knowledgeable
15 avril 2024
Réponse de FatFace - BURNHAM DEEPDALE
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you had such a great visit to our Burnham Deepdale Store and that the team were so helpful and knowledgeable. I hope you continue to love your shopping experience with us.
All the best, MM
the staff were really helpful
the staff were really helpful, made us most welcome , there was no hood in my partners size but they went out the back and found her correct size, very pleased
20 avril 2024
Avis spontané
Réponse de FatFace - BURNHAM DEEPDALE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
This branch of FF is far friendlier…
This branch of FF is far friendlier than my local store. Staff very helpful and accommodating and more importantly human! Always a pleasure to be served by genuinely lovely staff.
Would recommend a visit here.
Ps my server was off on a stag do to Munich tomorrow - so hope he has fun!
4 avril 2024
Avis spontané
Réponse de FatFace - BURNHAM DEEPDALE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon
Take care. -GM
Réponse de FatFace - BURNHAM DEEPDALE
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day - TS
Easy and Simple
Ordered on line delivered to local store perfect process would recommend to anyone.
27 novembre 2023
Réponse de FatFace - BURNHAM DEEPDALE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Went into fatface yesterday
Went into fatface yesterday 28th Nov. Two amazingly helpful ladies. Kerry and Maddy. So much patience and understanding, jolly and friendly. Thank you both so much. Burnham Deepdale are lucky to have you both in there. Thank you.
28 novembre 2023
Avis spontané
Réponse de FatFace - BURNHAM DEEPDALE
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
The coat was exactly as described and…
The coat was exactly as described and fitted well. It was good value. The delivery was quick and simple. No issues at all.
9 novembre 2023
Réponse de FatFace - BURNHAM DEEPDALE
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Efficient delivery and great oversized sweatshirt
Excellent service and very pleased with sweatshirt - just what I needed. Delivery to shop nearby really worked for me.
7 septembre 2023
Réponse de FatFace - BURNHAM DEEPDALE
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Réponse de FatFace - BURNHAM DEEPDALE
Hi Ann
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic staff at your Deepdale store…
Fantastic staff at your Deepdale store in sunny Norfolk. Lovely ladies.
19 août 2023
Réponse de FatFace - BURNHAM DEEPDALE
Hello
Thank you for sharing your recent experience in our Burnham Deepdale store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Brand
Fat Face are a great brand. Great quality clothing. Easy online ordering also a great experience to shop in store with very friendly and helpful staff. Fast delivery when ordering online.
13 août 2023
Réponse de FatFace - BURNHAM DEEPDALE
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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