Everything went smoothly from order to shop delivery some items took a bit longer due to being in sale as you can expect because of stock availability
L'entreprise a répondu
Établissement
Changer d'établissement11/13 Eastgate Street, CH1 1LG Chester, Cheshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I w... Voir plus
L'entreprise a répondu
Always good quality stylish clothing. I bough two crew neck sweatshirts , navy and lilac, great fit, lovely material.
L'entreprise a répondu
Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Royaume-Uni
- 01244 311486
4,9
Excellent
234 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Personal shopping experience
I had a consultation with Debbie the personal shopper/stylist in the Chester branch of FatFace , it was very enjoyable and Debbie was knowledgeable and helpful. Overall it was a positive and informative experience, I will recommend this service to my friends.
10 mai 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Just love fat face clothes
10 mai 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Chester
Everything went smoothly from order to shop delivery some items took a bit longer due to being in sale as you can expect because of stock availability
9 mai 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Always good quality stylish clothing
Always good quality stylish clothing. I bough two crew neck sweatshirts , navy and lilac, great fit, lovely material.
4 mai 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from fatface
Great service from fatface, purchased loads of stuff in the sale online and collected in store. Very happy with the service I received. Definitely recommend.
3 mai 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good customer service and great staff.
Good customer service, cleanliness of store, good quality products, some items over priced for similar items in other retailers.
27 avril 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Very good quality shirt
Very good quality shirt. Delivery and collection in store was fast and convenient. Thank you.
19 avril 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a lovely shopping experience…
I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I would normally have walked past. Several items purchased so very happy.
9 avril 2026
Avis spontané
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasure.
I buy from Fatface fairly often both online and instore. Either method is never less than agreeable.
31 mars 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Customer service
Visited the Fat face store in Chester on 22nd March 2026, the customer service was excellent. Debbie was absolutely brilliant with helping me choose clothes that suited me both with style and colour, I will definitely be returning to book in with her for a style consultation which is something they are offering to customers. Thank you .
22 mars 2026
Avis spontané
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
I love fat face 🙂for days outfits. Alaways in trend and good value for money ...😃 in special sale prices
Good quality, good valuw for money ...always i look after sale prices.
17 février 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are very helpful and…
The staff are very helpful and friendly, and reasonably priced very pleased with the experience
22 février 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All round fantastic!
It was very easy to order what I wanted and I had my order delivered to a Next store the following day for free. One of the items ordered ended up not fitting, but it was very easy to return in store and the staff at my local store are brilliant. They had another pair of jeans in the next size up, which were perfect! I was delighted with the pair of shoes I ordered which were in the sale and at a fantastic price and fab quality. One of my go to shops for clothing which is high quality and long lasting, They also offer a Bluelight discount.
3 février 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Another excellent shopping experience
I ordered online to be delivered to store. My order was available within a day. Lots of lovely great quality items and lots of natural fabrics too. Staff are always welcoming and helpful.
27 janvier 2026
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.