Always friendly staff, very helpful, lovely dresses. One of my favourite shops. If you cannot find your size the staff always offer to look in the back for you or will order the item for you, I like t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement11/13 Eastgate Street, CH1 1LG Chester, Cheshire, GB
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Lisez les avis des autres
Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Voir plus
L'entreprise a répondu
Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... Voir plus
L'entreprise a répondu
Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Royaume-Uni
- 01244 311486
4,9
Excellent
262 avis
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Réponse de FatFace - CHESTER 2
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
top quality …
as always quality is the best when it comes to t-shirts my wife was a machinist & always say they way they are made & material is top quality.
17 août 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recieved my goods in store promptly.
I recieved my goods in store promptly.
The staff were very helpful
2 juillet 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
An inviting store.
So good to shop in store on a visit to Chester. Multiple sizes available in my preferred tops so able to find the best fit. Bought three tops in two different sizes so the shop experience was easier than choosing which size might fit as I have to do online. Excellent sized fitting rooms.
Staff were on hand to help and most friendly.
A most pleasant store with an inviting layout.
26 juin 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always polite and helpful
Staff are always polite and helpful, I really like the rustic shop decor, it's very pleasant and makes Fatface different to other 'plain' brands.
Clothes are appealing and nicely made.
1 juillet 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product.
Really like the shirt I bought but a bit disappointed that the Chinos were unavailable in shop and online.
2 juin 2025
Réponse de FatFace - CHESTER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Always a great service thank you 😊
1 juin 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfort, quality and femininity
I have been a FatFace customer for about two and a half years. Since then I have noticed that the clothes in my closet are from there. They are well made, feminine, comfortable and of good quality. I have had a few disappointments that left me quite disappointed because I became attached to the clothes and had to get rid of them. But overall my trust and loyalty have only grown over time.
17 mai 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Experience
Amy was so helpful I’d made a mistake with a voucher I had and nothing was too much trouble.
20 mai 2025
Avis spontané
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Variety of great clothes
The items of clothing are well made and the staff are
always helpful. I find that I fit into one size smaller and
I know this will fit when buying Fatface clothes.
11 mai 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient service and the tops I…
Very efficient service and the tops I bought are really good quality
4 mai 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate website
Easy to navigate website. Found the perfect item … denim top with added bonus of being in the sale. Delivered to my local store. I was kept up to date with delivery progress. Friendly staff in the Chester store when I collected.
5 mai 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good selection and reasonably priced
Good selection of reasonably priced clothes for both men and women. Good fit and a range of lengths although a shorter length option in the midi dresses would be helpful.
Friendly customer service
15 avril 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good experience very nice staff…
Very good experience very nice staff and helpful.
13 avril 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The girls were really helpful and…
The girls were really helpful and patient with my purchases and exchanges. My kids had an area to go and colour whilst I looked around the shop, which is handy and the staff ever suggested places to take my children too......The ice creams were amazing too thank you
26 mars 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Love the quality of the clothing is…
Love the quality of the clothing is amazing would highly recommend this
10 février 2025
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely purchase and excellent customer service
Lovely purchase, excellent customer service and communication. Thank you
23 décembre 2024
Réponse de FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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