Banner for FatFace - CHESTER 2

FatFace - CHESTER 2 Avis 

262
•
TrustScore 5 sur 5

4,9

11/13 Eastgate Street, CH1 1LG Chester, Cheshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always friendly staff, very helpful, lovely dresses. One of my favourite shops. If you cannot find your size the staff always offer to look in the back for you or will order the item for you, I like t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Royaume-Uni

  • 01244 311486

4,9

Excellent

TrustScore 5 sur 5

262 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(262)

14 178 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products

Great products, and prompt delivery by Royal Mail.

7 août 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Thank you! 🤩 - RS

Noté 5 sur 5 étoiles

The shop did not have the size I wanted…

The shop did not have the size I wanted in stock so the assistant suggested I order it on line and come back to shop to collect it . I was told my purchase would arrive within 2 to 5 days.I am pleased to say it arrived 2 days later . I am totally satisfied with my purchase .

7 août 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Noté 5 sur 5 étoiles

V helpful store assistant

V helpful store assistant. Originally bought patterned dress but felt colour didn’t suit me - returned it and changed dress for green one. No problem in doing so and a much better colour for me.

31 juillet 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good Morning Kathryn, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! - JW

Noté 5 sur 5 étoiles

British designed and well made…

British designed and well made clothing. Store colleagues are always friendly and knowledgeable about the ranges and click n collect is efficient.

31 juillet 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good Afternoon Sara,

Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care - JW

Noté 5 sur 5 étoiles

Great range of lovely clothing and…

Great range of lovely clothing and accessories. Staff in the store are very friendly and helpful. Ordering online is easy and thins are delivered in good time, often earlier than expected.

30 juillet 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good Afternoon Gail,

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! - JW

Noté 5 sur 5 étoiles

Helpful happy service

Helpful happy service. Exchanging mail order in shop.

12 juillet 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good afternoon, Mavine

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.

Take care, JB

Noté 5 sur 5 étoiles

Fat Face Lover…

I’ve been a lover of Fat Face for many years. I love the relaxed styling of their clothes which you can dress up or down depending on your mood. I mainly order online, and occasionally instore when passing. I love the layout styling of the stores, and the staff are always lovely and helpful. The quality of the material is always great. I’ve had some pieces for years and they still look good! Ordering and returns, if necessary, are super easy to do.

28 juin 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

Noté 5 sur 5 étoiles

Very speedy delivery,good quality…

Very speedy delivery,good quality clothing and friendly staff in shop made it very easy to return an item. Always a good experience.

17 juin 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS

Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery
The Store in Chester wrote down the details for the item I wanted

20 mai 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Above and beyond

28 mai 2023
Avis spontané
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Loving my new fleece …

Hi it was very easy to order and came into store very quick for me to collect. I love the length for a fleece will be great in the autumn and spring even in the summer on a chilly evening when on a dog walk. Overall 11 out of 10

8 mai 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good Morning Judy
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great week!

EP

Noté 5 sur 5 étoiles

Excellent customer service

Friendly, helpful staff… excellent customer service. Thanks.

3 mai 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Good service

Free pick-up in store. Item arrived quickly.

3 mai 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Good quality and value

Easy to order on line. Picked up in store and the staff were friendly and helpful. Tshirt is of good quality, fits true to size and is as seen on photos. Specially good value as I bought it in the sales

29 avril 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Hi Gail thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great quality clothes

Great quality clothes, pricing, colour and fit.

25 avril 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff, always helpful,
Great layout

26 avril 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Noté 5 sur 5 étoiles

Love it

I've just know this brand and I love it! So does my daughter. Quality seems really good.

17 avril 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Good afternoon, Ana

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.

Take care, JB

Noté 5 sur 5 étoiles

Ease of ordering and collection

Ease of ordering and collection. Lovely friendly , helpful staff.

18 avril 2023
Logo de FatFace - CHESTER 2

Réponse de FatFace - CHESTER 2

Hi Gillian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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