Could have bought everything on website beautiful clothes . My delivery was swift. My dress and top absolutely gorgeous and such excellent quality. Over the moon again with Fatface .
L'entreprise a répondu
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I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Voir plus
L'entreprise a répondu
Great customer service today from Caroline at Fatface in Conwy. The staff in this store are a credit to Fatface.
L'entreprise a répondu
I love the clothes. Easy to order and prompt delivery to shop. I wish you stocked bigger sizes in Conwy store. That would have been even easier & simpler.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
25 High Street, LL32 8DE, Conwy, Gwynedd, Royaume-Uni
- 01492 592613
4,8
Excellent
122 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - CONWY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Réponse de FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service and good quality clothing
Great service and good quality clothing
30 mars 2024
Avis spontané
Réponse de FatFace - CONWY
Hi Simon,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Réponse de FatFace - CONWY
Good morning, Gillian.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Réponse de FatFace - CONWY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Good quality clothing that lasts
Good quality clothing that lasts for a long time but holds its ‘trend’
The staff are always pleasant and helpful.
10 janvier 2024
Réponse de FatFace - CONWY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very helpful and friendly girl who…
Very helpful and friendly girl who served us ,good experience
4 janvier 2024
Réponse de FatFace - CONWY
Hello Tracie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
It’s always been a good experience to…
It’s always been a good experience to go to this sop in Conwy.
About yesterday. Both of the staff members were very friendly in helping me. The gentleman greeted me on my way out in Afrikaans ( my native tongue) which was a surprise to me. So we had a short discussion. But I can recommend them both. Good customer service 👏
24 novembre 2023
Réponse de FatFace - CONWY
Good afternoon, Christa.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Conwy store.
Take care, JB
Conwy shop click and collect
Quick, efficient service and knowledgable and friendly staff.
12 novembre 2023
Réponse de FatFace - CONWY
Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Too much packaging 📦
As I was in town I phoned the store to see if my delivery had arrived to be told it hadn't. 45 minutes after the phone call and after
I had arrived home, I received an email to say it was in-store. A text message would have been quicker and better. On collecting it 3 days later I was shocked to pick up a large box. I was only expecting an envelope as I had only ordered the Stevie book! Way too much packaging Fat Face.
17 novembre 2023
Réponse de FatFace - CONWY
Hello Christine
Thank you for taking the time to leave your review and provide your valuable feedback.
Take care, LE
Good service!
1 novembre 2023
Réponse de FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I took a faulty coat (broken zip) back…
I took a faulty coat (broken zip) back to the Conwy branch who dealt with my issue very courteously, fairly and professionally.
4 novembre 2023
Avis spontané
Réponse de FatFace - CONWY
Hello Carl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - CONWY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Réponse de FatFace - CONWY
Hello Amanda
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service both online and in…
Excellent service both online and in store. Conwy staff always very helpful.
30 septembre 2023
Réponse de FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great chinos
I've had quite a few Fatface chinos over the years and these latest Slim Coastal chinos are just as good. Great fit and quality as ever. Staff at the Conwy store always friendly and helpful
1 septembre 2023
Réponse de FatFace - CONWY
Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The order arrived within store quicker…
The order arrived within store quicker than the alloted time scale.
31 août 2023
Réponse de FatFace - CONWY
Hi Janet, thank you for reviewing! We love to hear that our deliveries are super quick, and hope you love your new dungarees. Take care, CD
Réponse de FatFace - CONWY
Good afternoon,
Thank you for taking the time to leave us your review.
I am so happy that you encountered a pleasant experience in our Conwy store and the range they had to offer.
All the best, MM
Réponse de FatFace - CONWY
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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