Could have bought everything on website beautiful clothes . My delivery was swift. My dress and top absolutely gorgeous and such excellent quality. Over the moon again with Fatface .
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Voir plus
L'entreprise a répondu
Great customer service today from Caroline at Fatface in Conwy. The staff in this store are a credit to Fatface.
I love the clothes. Easy to order and prompt delivery to shop. I wish you stocked bigger sizes in Conwy store. That would have been even easier & simpler.
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
25 High Street, LL32 8DE, Conwy, Gwynedd, Royaume-Uni
- 01492 592613
4,8
Excellent
122 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace
Love FatFace, I purchase a lot of women’s and men’s clothes, for quality and style you can’t go wrong
29 avril 2025
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Where do I even begin..
Where do I even begin..? I was served by a lovely lady called Jenny I believe. We are from out of town but she was so helpful to me and my wife. The store was so beautiful inside and out, then you walk inside and get greeted by Jenny and her Male colleague who both just bought so much joy to our faces! We even had a chat about the amazing castle and how I could use the surf board! It’s so nice to see the joy and the fun they bought to our experience! Amazing customer service from both! If you’re visiting Conwy please visit this beautiful store.
5 avril 2025
Avis spontané
Réponse de FatFace - CONWY
Thank you so much for your amazing feedback! We're thrilled to hear that Jenny and her colleague made your visit to the store so memorable and enjoyable. It’s great to know that their friendly service, along with the beautiful store, left such a positive impression. We hope to welcome you back when you're in Conwy again! -LE
Kingston bag
Bag ordered online to collect from store. Bag arrived at store as scheduled and I was emailed promptly to collect it. This was a gift for my daughter and she loves it. Fat Face bags are always good quality and affordable
23 mars 2025
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Awesome customer service
Awesome customer service. Staff are really friendly and helpful.
14 janvier 2025
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick delivery and good quality clothes
9 janvier 2025
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly helpful staff
Friendly helpful staff. Collected an online order - easily sorted
23 décembre 2024
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing
This is a great store, the staff are really friendly, know the stock well and helped me get a perfect gift!
19 décembre 2024
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic online service easy with…
Fantastic online service easy with regular updates
5 décembre 2024
Réponse de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - CONWY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Everything went very well but no less…
Everything went very well but no less than I would expect from this excellent Company
14 août 2024
Réponse de FatFace - CONWY
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly and helpful staff.
Very friendly and helpful staff Rhys . Plenty of sizes to choose from
14 août 2024
Avis spontané
Réponse de FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quick delivery to store in Conwy
Quick delivery to store in Conwy. Staff were friendly, found items quickly. Followed company policy of asking for ID. After an experience in another leading dept store who gave my order to someone else and then it took3 visits to actually pick up an order I really appreciate this being done!
10 août 2024
Réponse de FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great product and service
7 juillet 2024
Réponse de FatFace - CONWY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Glad to see better professional staff…
Glad to see better professional staff than preious years... lovely & very pleasant management . Love my clothes from Fatzface.
20 juin 2024
Réponse de FatFace - CONWY
Good afternoon, Catherine.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Conwy store.
Take care, JB
Lovely friendly Store
Lovely friendly Store, nothing was too much trouble. I actually went in to get a refund and it was a very smooth transaction.
Thank you
26 juin 2024
Avis spontané
Réponse de FatFace - CONWY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Réponse de FatFace - CONWY
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Réponse de FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - CONWY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.