We use the Didcot store. The staff are lovely, the changing rooms are roomy. I love the colours and materials used in the women's clothes they are really good quality, I consider them as investment pi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 32 Orchard Centre, OX11 7LL Didcot, Oxfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been a Fatface fan since I discovered it in France skiing many years ago and was delighted when it made its way to the high Street. It has changed its style over the years but I find the quali... Voir plus
L'entreprise a répondu
Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... Voir plus
L'entreprise a répondu
The 2 ladies working there were extremely helpful in helping me , which lead to a sale for fat face.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, Royaume-Uni
- 01235 813924
4,8
Excellent
91 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everyone in the didcot store is very…
Everyone in the didcot store is very friendly and helpful. A very pleasant shopping experience
24 août 2025
Réponse de FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy store collection and easy to…
Easy store collection and easy to return unwanted items.
12 août 2025
Réponse de FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well done Fatface……….again
Ordered on line. Really good website and really lovely clothes
1 avril 2025
Avis spontané
Réponse de FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The collection from my local shop was…
The collection from my local shop was very easy and my daughter is delighted with her Xmas present
26 décembre 2024
Réponse de FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy to continue using FatFace online
Easy to navigate website and online ordering procedure. Efficient management and communication from FatFace. Quick notification for store collection. Polite and helpful staff at store when collecting. Overall, I will continue to use FatFace online services.
30 novembre 2024
Réponse de FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - DIDCOT
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the shop
Love the shop. Found what I liked and friendly service. Not always easy in a wheelchair
29 août 2024
Réponse de FatFace - DIDCOT
Hello Hatty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - DIDCOT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Service.
Even though it was very close to the end of the day, I received excellent service. The staff were friendly and helpful.
14 août 2024
Réponse de FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Disappointed
My experience with Fat Face was disappointing, I never received my order, even thro I was told it was delivered by someone on email. When I got through on the phone I was told that everything the person on the email had told me was wrong. I gave up in the end and asked for a refund. So I’m just waiting for that now. Let’s see if they can do that with any drama.
8 juillet 2024
Réponse de FatFace - DIDCOT
Good morning Caroline
Thank you for your review.
I am sorry to hear that you didn't receive your C&C order. I can see that this was refunded as per my colleagues email to you on 18th July.
Thank you, LE
Never received order lost and no…
Never received order lost and no communication from fat face at all customer service rubbish even though local shop very helpful very disappointed
8 juillet 2024
Réponse de FatFace - DIDCOT
Good afternoon Sarah
Thank you for taking the time to leave your review.
I am sorry to hear that you haven't received your C&C parcel just yet - I can understand that this is disappointing.
I will contact you now via email to resolve this issue for you.
Take care, LE
the whole service is very nice
the whole service is very nice, I will come to choose fatface again.
19 juin 2024
Réponse de FatFace - DIDCOT
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent experience ordering
Excellent experience ordering! Staff were friendly on collection.
Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshirt. This was a Father’s Day treat.
10 juin 2024
Réponse de FatFace - DIDCOT
Hi there,
Thank you for taking the time to leave us your review.
I am pleased to hear you had a positive ordering experience with us!
I am sorry to hear this item has not lived up to our usual high standards. Please feel free to get in touch with our friendly customer service team so we can look into this for you - customerservices@fatface.com
Take care. -GM
The staff in this store are consistent…
The staff in this store are consistent in their excellent service skills. They always make you feel as if you are their only customer of the day. Thank you
10 juin 2024
Avis spontané
Réponse de FatFace - DIDCOT
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Collected an item from Didcot branch
Collected an item from Didcot branch. As always staff really pleasant and friendly.
23 mai 2024
Réponse de FatFace - DIDCOT
Good afternoon, Ann.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Didcot store.
Take care, JB
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.