I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in... Voir plus
L'entreprise a répondu
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... Voir plus
L'entreprise a répondu
The reason & only reason I gave only 4 starts as oppose to 5 stars is that at my branch (not sure whether this applies to other brances) still nolonger do 'Click & Collect' - so, although I literally... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
14 South Street, DT1 1BS, Dorchester, Dorset, Royaume-Uni
- 01305 757459
4,7
Excellent
128 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had what I was looking for
Found the style I was after and the right size. Great fitting straight leg jeans at a good price
17 septembre 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff Well organised shop Lovely…
Great staff Well organised shop Lovely stock and good sizing
24 septembre 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff in Dorchester.
Lovely staff in Dorchester.
Very easy to pick up items ordered online.
Helpful and patient staff.
Really pleased with my shorts and my husband was chuffed with his trousers, great fit! Lovely quality as always.
27 août 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering
Easy ordering. Kept up to date with progress. Items as ordered and good quality.
31 août 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasure to shop
Always a pleasure to shop . Well stock and laid out store. Very helpful staff
18 août 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were helpful and friendly!
The staff were helpful and friendly! Also, the shop layout works well.
29 juillet 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fatface
Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in Dorchester.
Any dealings I've had with Customer Services has always been helpful, friendly and positive.
Thank you for filling your store with lovely clothes and lovely people.
3 juillet 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff in shops and great…
Very friendly staff in shops and great sales. One of my favourite shops.
24 juillet 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and style of clothing as…
Great quality and style of clothing as usual. Also very helpful young man in Dorchester store who ordered the correct size of a fab t shirt in for me to collect. Arrived in a couple of days love it. Thanks guys your great ☺️
19 juillet 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit and great to wear
21 juillet 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
28 juin 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice trainers - but not true to size
Nice trainers - usually a size 6 but this come up more like size 5
31 mai 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your review. I am sorry to hear that your trainers were not true to size. Your feedback will be passed on. Thank you. Take care, CM
Brilliant
Always receive terrific service from Fat Face stores and a particular call out to the one in Dorchester. Great customer service and great clothes.
30 mai 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Always love everything about Fat face
Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they still look as good as new and never seem to age in fashion. Sadly me nearest store closed so I now have to travel further to see, try on and feel the clothing.
Went to a different location today and was very pleased with the service I received. Absolutely no complaints, couldn’t praise them more!
30 mai 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent all round service.
Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. Excellent service.
9 mai 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dorchester store is great.
I bought a great shirt and shorts at the Dorchester store, the staff there are super friendly and they always have a lot of stock.
4 mai 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent sale options
Excellent sale options. Friendly staff. Great quality clothing but more polyester than I'd like to see
27 avril 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order on line
Easy to order on line. Very quick delivery to store for free collection.
25 avril 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.