I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in... Voir plus
L'entreprise a répondu
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... Voir plus
L'entreprise a répondu
The reason & only reason I gave only 4 starts as oppose to 5 stars is that at my branch (not sure whether this applies to other brances) still nolonger do 'Click & Collect' - so, although I literally... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
14 South Street, DT1 1BS, Dorchester, Dorset, Royaume-Uni
- 01305 757459
4,7
Excellent
128 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Love Fat face always a good sale and…
Love Fat face always a good sale and great staff in our Dorchester shop ,and good sizing can go down one makes me feel slimmer ,win all round
24 avril 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery, very helpful staff.
Quick delivery to store, needed to change an item and return a couple within the delivery. The Dorchester store was brilliant, very helpful and accommodating.
10 avril 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience with fat face has always been good
My experience with fat face has always been very good and this time it has been equally as good the only reason for not giving 5 stars is that my goods didn't arrive in store until 3 days after delivery date.
11 février 2026
Réponse de FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Great product and wellgilet recommended…
Great product and well recommended and stylish
3 février 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brought skirt in the sales
Brought skirt in the sales. Very pleased with the fit and quick delivery too
13 janvier 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online Delivery
I ordered tops and socks online
They were delivered on time to the local store and easy to collect
12 janvier 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great items shame about the delivery
Great items shame about the delivery. Evri in this area are not the best at delivering on
8 janvier 2026
Réponse de FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great service as always
Easy ordering systems and great communications both on line and in store. Order arrived a couple of weeks earlier than estimated and exactly as requested and fitted perfectly
2 janvier 2026
Réponse de FatFace - DORCHESTER 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Easy to order,great communication and…
Easy to order,great communication and customer service online and in store
4 janvier 2026
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and helpful
Have used online and in store. Online order received promptly and in-store local staff friendly and helpful on a horribly wet day.
19 décembre 2025
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had an email to say it was ready to…
I had an email to say it was ready to pick up from store after a certain time, however, it was not. I will have to make another journey into town which is not easy and wasted time and money. Staff were not overly helpful.
6 décembre 2025
Réponse de FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Waiting for my order
I ordered 3 items online to collect from my local store. One email to say items were delayed and I would be notified when they are ready for collection. I'm still waiting to collect?
4 décembre 2025
Réponse de FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order from an extensive range…
Easy to order from an extensive range of Sale stock at excellent discount prices
Two pairs of excellent Boots
3 juillet 2025
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant early heads up about the sale…
Brilliant early heads up about the sale , bought a few items , were delivered to store in a time stated
1 juillet 2025
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really easy to collect from the store
Really easy to collect from the store, helpful staff and I got to look at the clothes in the shop. Great product
6 mai 2025
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Quick and easy service.
Notified of progress by email. Item arrived at local branch on time. Saved me paying postage.
21 mars 2025
Réponse de FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
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