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FatFace - DUNDRUM Avis 53

TrustScore 4.5 sur 5

4,7

Unit 14 (Level 2) Leeson Street Upper, Unknown Dundrum, County Down, IE


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Lisez les avis des autres

Noté 5 sur 5 étoiles

A few days ago i went to fatface and was greeted by a lovely girl (Noor) she was very helpful and explained which product was the best to buy for myself i will 100 percent go again as that particular... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff in this branch are lovely and always happy to help me out. Misha has helped me a number of times and picked a great outfit for me to wear to my daughter’s graduation. I was in the last weeke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just love the style quality and cut of fat face wear. Have tshirts 15 years old and still wearable. Definitely not fast fashion! Their jeans are so well made and hard-wearing. Will continue buying fa... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

It was my first time visiting Fat Face in Dundrum Shopping Centre and I was surprised by how much variety there was . The shop was spotless the staff were helpful and engaged and the clothes were fabu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 14 (Level 2) Leeson Street Upper, Unknown, Dundrum, County Down, Irlande

  • 00353 1216 4128

4,7

Excellent

TrustScore 4.5 sur 5

53 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Love fatface!

Love fatface! Such fantastic quality every single time. This time i ordered a leather dog lead and it’s so beautiful. If you want items that last you years definitely get it here!

This time i got it delivered and it arrived so quickly too

17 décembre 2023
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Réponse de FatFace - DUNDRUM

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found delivery of your order to be quick and that the items are of high quality. I hope you continue to love your shopping experience with us.

All the best, MM

Noté 5 sur 5 étoiles

Wonderful service

Wonderful service. Quality and fit excellent - I’m a regular 14.

6 décembre 2023
Avis spontané
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Réponse de FatFace - DUNDRUM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Very good experience

Very good experience, both in the store when I asked about if it was possible to get the coat in my size. Go online was the advice and I did. It was so easy and also so much faster than I had expected.
Am very happy with my purchase and with the quality of your service. Thank you

21 novembre 2023
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Réponse de FatFace - DUNDRUM

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 1 sur 5 étoiles

70250-DUN-02-242684

Ordered a coat in-store in Dundrum to be delivered. Never arrived. No notification until I rang store a month later only to hear that it was cancelled. No apologies forth coming. Just 'the system' blamed ...whatever that means. Still no refund.

21 octobre 2023
Avis spontané
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Réponse de FatFace - DUNDRUM

Good morning, Tanya. Thank you for taking the time to leave your review. Unfortunately, you have not left any information on your review relating to your purchase, so I am unable to contact you. If you would like to discuss this further, please email us at customerservices@fatface.com.

Thank you, LE

Noté 4 sur 5 étoiles

lovely quality

The pieces here are of lovely quality , choice of lengths . Delivery is fast and you can return to a store if needed

23 octobre 2023
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Réponse de FatFace - DUNDRUM

Hi there,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

I was shopping on my own and valued the…

I was shopping on my own and valued the opinion of the shop assistants. Francesca gave me great advice and help and was so patient and knowledgeable.
It was lovely shopping with you yesterday, thank you

16 octobre 2023
Avis spontané
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Réponse de FatFace - DUNDRUM

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

A hidden gem this store

A hidden gem this store! Often get holiday bits in here and just discovered they do a fab winter range too! Manager was really helpful too, i wasn’t aware of the range of men’s sizes too! That’s him sorted for Xmas 😂

13 octobre 2023
Avis spontané
Logo de FatFace - DUNDRUM

Réponse de FatFace - DUNDRUM

Thank you for your 5* review regarding your recent visit to our Dundrum store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Went in to browse and was greeted by…

Went in to browse and was greeted by staff and made feel welcome without being pushy. I end up purchasing a dress with the help of a friendly staff member

8 octobre 2023
Avis spontané
Logo de FatFace - DUNDRUM

Réponse de FatFace - DUNDRUM

Thank you for your 5* review regarding your recent visit to our Dundrum store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 4 sur 5 étoiles

Generous sizing

It was my first time visiting Fat Face in Dundrum Shopping Centre and I was surprised by how much variety there was . The shop was spotless the staff were helpful and engaged and the clothes were fabulous especially the dresses . I’m not a tall size 10 and I’m usually apprehensive about trying out new stockists but I am delighted that I fit into the clothing without feeling that I’m enormous or having to get the largest size in the shop . Fat Face is definitely worth a trip to the south side

4 octobre 2023
Avis spontané
Logo de FatFace - DUNDRUM

Réponse de FatFace - DUNDRUM

Thank you for your positive review regarding your recent visit to our Dundrum store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Returning an item

I had to return a coat ordered online which was super easy to do in the Dundrum shop.
Unfortunately the coat wasn’t stocked in Dundrum so I ordered it online, and it arrived very promptly (within the week). Unfortunately it was not quite the right fit for me, and when I went to the shop to return the coat all the staff were extremely helpful and very pleasant.

30 août 2023
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Réponse de FatFace - DUNDRUM

Hello there

thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great products

Great products, fabulous colours and fabrics and rapid service

4 août 2023
Logo de FatFace - DUNDRUM

Réponse de FatFace - DUNDRUM

Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our product's quality and service provided.

Have a lovely day!
Take care, SK

Noté 4 sur 5 étoiles

Easy website to navigate and happy with…

Easy website to navigate and happy with sizes fit etc.

3 juillet 2023
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Réponse de FatFace - DUNDRUM

Good afternoon, thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
All the best, CD

Noté 5 sur 5 étoiles

Easy return

Quick delivery, easy return for one item that didn’t fit

25 juin 2023
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Réponse de FatFace - DUNDRUM

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff. We’re able to process return for an item I bought online.

23 juin 2023
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Réponse de FatFace - DUNDRUM

Hi Clare
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Had to order my size online as no stock…

Had to order my size online as no stock in Dundrum but it arrived very quickly

13 juin 2023
Logo de FatFace - DUNDRUM

Réponse de FatFace - DUNDRUM

Hi Jane
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quality clothing and customer service.

Ordered some items online and they were delivered 3 days later. One item didn't suit so I returned it at the Dundrum store where all the staff were pleasant, helpful and friendly. FatFace customer service is excellent in my experience.

17 avril 2023
Logo de FatFace - DUNDRUM

Réponse de FatFace - DUNDRUM

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

easy online purchase & seamless exchange instore

easy online purchase. ordered incorrect size and went instore to have it exchanged. Staff was very friendly and helpful. all-round really good experience.

18 mars 2023
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Réponse de FatFace - DUNDRUM

Good afternoon, Marinda

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Dundrum store.

Take care, JB

Noté 5 sur 5 étoiles

Products are beautiful and well made

Products are beautiful and well made. Quick delivery.

11 mars 2023
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Réponse de FatFace - DUNDRUM

Good afternoon, Mary

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Dundrum store.

Take care, JB

Noté 5 sur 5 étoiles

Just love the style quality and cut of…

Just love the style quality and cut of fat face wear. Have tshirts 15 years old and still wearable. Definitely not fast fashion! Their jeans are so well made and hard-wearing. Will continue buying fatface. Only hope is that selection of stock in shops does not continue to reduce as the shops mens ware appears to have less product selection.

3 décembre 2022
Logo de FatFace - DUNDRUM

Réponse de FatFace - DUNDRUM

Hi Mick,

Thank you for your 5* review. I am pleased to hear that are happy with your new purchase. Have a great day! Many thanks-AB.

Noté 5 sur 5 étoiles

perfect, comfortable and warm

The size is perfect, the legs are not long, which is always my big problem. the pants are super comfortable and warm for these winter days.

18 octobre 2022
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Réponse de FatFace - DUNDRUM

Hi Laura, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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