I love my 2 tops I bought from Fatface not cheap but very well made with lovely details especially at the back like Monsoon used to do! My only disappointment is that I paid £49-50 for 1 top that was... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement8 Princes Street, HG1 1NH Harrogate, North Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Voir plus
L'entreprise a répondu
Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Voir plus
L'entreprise a répondu
Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Royaume-Uni
- 01423 538773
4,7
Excellent
114 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just what I wanted
Arrived quickly, free to collect from the store. Very pretty sunhat, not too heavy and the brim isn't too wide. Exactly what I wanted.
7 mai 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Shopping made easy
Easy-to-use and order on line
Collected from my local shop
Plesant staff member
5 mai 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Well made clothes
I love my 2 tops I bought from Fatface not cheap but very well made with lovely details especially at the back like Monsoon used to do! My only disappointment is that I paid £49-50 for 1 top that was £28 in the sale the week after
I used click and collect which was very quick and the staff in the Harrogate store are lovely
16 avril 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great service
9 avril 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited the Harrogate branch today
Visited the Harrogate branch today, to buy a pair of socks,l was served by Grace. Even though it was just a pair of socks, Grace was welcoming and very friendly. Made a quick visit for a mundane item, a very good experience. Thank you Grace, will visit again.
18 mars 2026
Avis spontané
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service …
Customer service at FatFace is excellent.
The top I ordered in the sale was far too big, but the process of returning it and ordering a smaller size was smooth and efficient.
22 janvier 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great sale prices on Harwick full zip bomber
Great sale prices on the Harwick Navy Zip Through Bomber and Khaki green. They are different garments which is not that easy to see in the pictures, but explains the price difference. I ordered each one size larger than normal and it was the right thing to do. Shoulder/arm seams are still on the shoulder.
I really like both of them
2 janvier 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
7 janvier 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Harrogate store
Staff always pleasent, happy and helpful .
The store is always busy and very relaxed and well stocked with stock and sale items.
12 janvier 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff.
Friendly and helpful staff.
Had my size in stock, even in the sale items.
10 janvier 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All round satisfaction with Fat Face.
I was happy to be able to order garments online which were not in the local store, due to its restricted space. I think the quality of clothing / fabrics is excellent. The sizing is accurate, so I can be confident that I am unlikely to need to return anything. Online communication is good, e.g. my order was delayed by a day, but I was made fully aware of it as I had opted to collect it in store. The staff are always very helpful and friendly.
6 janvier 2026
Réponse de FatFace - HARROGATE
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Helpful staff & nice store.
2 janvier 2026
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Return of cardigan
I bought a cardigan online and returned it to the Harrogate store where I received my refund immediately. Great service!
26 décembre 2025
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
It’s nice to be recognised as a regular customer- staff friendly even though they were very busy
25 décembre 2025
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pj bottoms
Lovely soft material, great sizing and colour. Arrived in store on time. Easy collection and happy to help staff.
27 décembre 2025
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought two scarves online
Bought two scarves online - were exactly as described, and arrived promptly at the shop. Sales assistant very welcoming.
23 décembre 2025
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great service online and in our…
Always great service online and in our local branch!
23 octobre 2025
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service …
Recently I purchased quite a few items from the Harrogate branch a lovely guy called Morgan. He was helpful l, he listened and delivered an excellent service from memory. I think he was covering from another branch. Thanks again fatface great service as always
20 août 2025
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Great quality clothes with an easy click and collect system.
16 août 2025
Avis spontané
Réponse de FatFace - HARROGATE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.