Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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Lisez les avis des autres
Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... Voir plus
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I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... Voir plus
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I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Voir plus
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À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Royaume-Uni
- 01132 609465
4,5
Excellent
167 avis
Demande des avis aux clients
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Great shop and friendly staff with good…
Great shop and friendly staff with good stock and environment
25 mars 2023
Réponse de FatFace - LEEDS THORPE PARK
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great experience when in our Leeds Thorpe Park store recently. I will ensure that your comments are fed back to the store.
Take care, MM
Réponse de FatFace - LEEDS THORPE PARK
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I like the quality of the clothes
I like the quality of the clothes. The sizes are a bit difficult to gage in comparison to other companies, it seems to run a bit small but that is not unusual for a European company (and considering the American larger people). Most importantly, the order was shipped in a plastic bag which was a problem. During the shipping, someone slit the bag to see what was inside and to determine whether it was something worth taking. Luckily, none of the contents were deemed worth taking so I lucked out. But I received a bag that was already cut open and luckily none of the contents were either taken or had fallen out. For this reason, most companies choose to ship in a cardboard container, it avoids the possibility of someone easily opening it. It is more difficult to get a box open than to slice a plastic bag.
14 mars 2023
Réponse de FatFace - LEEDS THORPE PARK
Hello Benjamin,
Thank you for taking the time to leave your review.
I will be sure to pass your feedback on regarding our sizes and packaging to the relevant department for their consideration.
Thank you, LE
Lovely clean shop
Lovely clean shop. The clothes are such good quality.
The clothes are on display so nicely it makes it all so attractive
The staff are always very helpful and friendly
30 décembre 2022
Réponse de FatFace - LEEDS THORPE PARK
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Start to finish
Start to finish, excellent online service, whilst all around falls down.
1 janvier 2023
Réponse de FatFace - LEEDS THORPE PARK
Hi Robert, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff are friendly and helpful
Staff are friendly and helpful.
Looking for ways to improve the customer’s experience
15 décembre 2022
Réponse de FatFace - LEEDS THORPE PARK
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
10/10
The staff were extremely friendly and very helpful in assisting me in finding a gift for my girlfriend. They showed me the newest things and the most popular things along with other items and accessories that would match the dress I ended up getting really well
23 septembre 2022
Avis spontané
Réponse de FatFace - LEEDS THORPE PARK
Good afternoon, Fraser
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leeds store.
Take care, JB
Beautiful soft cardigan in a neutral…
Beautiful soft cardigan in a neutral grey that goes with everything. Good fit.
16 septembre 2022
Réponse de FatFace - LEEDS THORPE PARK
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Always friendly,welcoming and happy to…
Always friendly,welcoming and happy to assist.
2 septembre 2022
Réponse de FatFace - LEEDS THORPE PARK
HI Deirdre, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
Excellent customer service
Tha dress I wanted was saved for me
Adele black. Lovely! The one I ordered online was too big, this one, a size 10 was perfect.
8 septembre 2022
Réponse de FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Good product competivly priced with…
Good product competivly priced with quick delivery.
6 septembre 2022
Réponse de FatFace - LEEDS THORPE PARK
Hello Andrew,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and hope you're looking forward to shopping instore again-we can't wait to see you!
Have a great day!
Take care, CT
FatFace shop assistants always helpful
27 août 2022
Réponse de FatFace - LEEDS THORPE PARK
HI Tish, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - LEEDS THORPE PARK
Good afternoon, Sarah
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leeds store.
Enjoy the rest of your day and stay safe. JB
Great service as always from Fatface
Ordered the wrong size online, so returned them to my local store. The staff were very helpful, polite and made the process very easy and quick. They also re-ordered the correct sizes and we’re delivered to my house within a couple of days. I’ve been buying clothes from Fatface for years now and they never disappoint.
15 juin 2022
Réponse de FatFace - LEEDS THORPE PARK
Good morning, Jason
Thank you for leaving us this review about your online and instore shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Enjoy the rest of your day! JB
Girlfriend jeans are ace
So pleased that I have now found jeans that fit and are comfortable. Girlfriend jeans by FatFace are brilliant.
15 mars 2022
Réponse de FatFace - LEEDS THORPE PARK
Hello Glenys,
Thank you for leaving your feedback.
I am so pleased to hear that you are a fan of our Girlfriend jeans! We hope you get so much wear out of them and they become a great edition to your everyday wardrobe!
Have a great day!
Take care, CT
Réponse de FatFace - LEEDS THORPE PARK
Hiya, thank you for the 5-star review, have a lovely rest of the day. Take care, LM
Good service
Bought a couple of items today at Colton Springs branch, excellent value, and as on previous occasions, excellent helpful service and with a smile.
3 mars 2022
Avis spontané
Réponse de FatFace - LEEDS THORPE PARK
Hi Bryan
So pleased to you had another great shopping experience at Colton Springs. I will pass your comments onto the team there.
Enjoy your weekend
MJ
Great customer service in my favourite…
Great customer service in my favourite store (The springs Leeds) Always here lovely friendly staff .my young daughter loves shopping there with me.
31 décembre 2021
Avis spontané
Réponse de FatFace - LEEDS THORPE PARK
Good Morning!
I'm so happy to read what a positive experience you had in the Leeds store. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
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