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FatFace - LICHFIELD Avis 

222
•
TrustScore 5 sur 5

4,9

20 Conduit Street, WS13 6JR Lichfield, Staffordshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Travelling to Lichfield is a great get out for me and my partner, it a great place to walk around and relax, grab a coffee and a bite to eat. My wife's natural habitat is a clothing shop lol.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff are so helpful and the products are of high quality. Nothing is too much trouble. There is always a friendly and smiley greeting and the advice is first rate. Xx

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Royaume-Uni

  • 01543 264059

4,9

Excellent

TrustScore 5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(222)

14 949 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product, superb quality and service.

21 décembre 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

First class

First class , friendly staff. Welcoming and well informed about their products

23 décembre 2025
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Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good fit

Ordered on line picked up from local store. Delay in delivering to store but kept informed by email on the delay. Easy to pick up and delighted with purchase. Lovely material and fits great. Good value for money.

17 décembre 2025
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Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I've never had a problem with click and…

I've never had a problem with click and collect at the Lichfield store, I like the quality and price of their clothes.

12 décembre 2025
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Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Staff are always so helpful

Staff are always so helpful
Shops always look lovely
Love the clothes and accessories
Friendly atmosphere when visiting

17 décembre 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Ordered on line and it was so easy

Ordered on line and it was so easy. collected from Lichfield store with no wait and very friendly staff

12 décembre 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

quality goods

Fantastic as always quality goods

8 décembre 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

…Lovely item

Ordered this as I have one in another colour. This is just as comfortable.

11 octobre 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Smooth order and partial return

I ordered 2 items and they arrived very quickly. One item was too big and I returned it via the shop. It was so simple and my money was soon back in my account. Why can’t every company make returns so easy?
The staff at Lichfield are always friendly and professional. It’s a pleasure to shop there.
The clothes are of a good quality too

9 septembre 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great staff

6 septembre 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great length of shorts

Great length of shorts, good to have a choice. Collected from local fat face shop, delivery on time and easy to collect

23 août 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Staff always helpful and great to deal…

Staff always helpful and great to deal with.

18 août 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I love shopping at Fat Face

I love shopping at Fat Face, love the products, the design and its quality! I look for the sales opportunities as products tend to be pricey. Litchfield had a big sale in August, almost the whole store was on sale, which was amazing!!! I buy from the US and when I’m in England and I find prices in the US extremely expensive and the sales don’t make it the same way as in England. Every opportunity I get when I’m in England, I buy Fat Face products.

12 août 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great quality and perfect fit.

Ordered online and delivered free of charge to my local store. Very pleased with the quality and all fitted perfectly.

4 août 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great place to shop!

As always a really helpful service from this store. They greet us as friends and even play with our dog. Lots of great choice, helpful service and courteous and friendly. I ended up buying some more sale items whilst returning an online purchase. This has to be our favourite Fatface to visit. Hopefully the team there will stay put!

4 août 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Online shopping very easy

Online shopping very easy. Delivery to my local Lichfield store available. Friendly and helpful staff.

31 juillet 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Ordering easy…

Ordering easy and click and collect service very efficient.

3 juillet 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 1 sur 5 étoiles

Poor delivery and communication …

Whilst the product I ordered from fatface (father’s day socks) was perfect, the delivery was not. I ordered the product on thursday believing I would be able to pick them up on friday. They were then scheduled to arrive at the store on saturday which was still in time for father’s day. I was emailed in the morning to pick up the socks in the afternoon but when I arrived I was told there was an issue at the warehouse so they hadn’t arrived. I didn’t receive a text informing me of this delay until after my visit, which was too late as I had already made my trip to store. I was very disappointed that a father’s day present arrived late meaning I could not gift it on the day.

19 juin 2025
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Réponse de FatFace - LICHFIELD

Hello Katherine,
Thank you for taking the time to leave your review, and we're really sorry to hear about the delivery delay. We understand how frustrating it must have been, especially with Father’s Day in mind. We'll be passing this on to our team to help avoid similar issues in the future.
Thank you, LE

Noté 5 sur 5 étoiles

Excellent service!

Good communication and quick deliveries with a speedy process for returns, if applicable.
Staff all very helpful.

1 mai 2025
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM

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