For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I'm singing the praise of Kayla Ludlow store....After a few days of dealing with H/O, being fobbed off in general( too long winded & unbelievable to start to put down) Kayla sorted my faulty boots ou... Voir plus
L'entreprise a répondu
I made two “click and collect” orders within a couple of days. The second one arrived very quickly but the first was sent to a completely different store 100 miles away! It was then posted to the corr... Voir plus
L'entreprise a répondu
My item was a click & collect to the Ludlow branch ,and the lovely Ladie Manager / assistant recognised me straight away and went to fetch my parcel . Excellent customer service . Thank you 😊
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
59 Broad Street, SY8 1NH, Ludlow, Shropshire, Royaume-Uni
- 01584 879646
4,6
Excellent
79 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Good shop quality clothes
4 mai 2026
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order was delayed but I was kept informed
My order was delayed but I was kept informed and was emailed once it was in store ready to collect. The collection process was fast and efficient.
6 avril 2026
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Spring jumper
I bought a beautiful Spring jumper with 20% off, so I am delighted with my purchase. It arrived quickly and as always the staff in the Ludlow store were friendly and efficient.
12 mars 2026
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Item arrived when they said it would…
Item arrived when they said it would and it was in good order. Staff are always friendly and helpful
19 février 2026
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
My item was a click & collect to the Ludlow branch ,and the lovely Ladie Manager / assistant recognised me straight away and went to fetch my parcel .
Excellent customer service .
Thank you 😊
9 février 2026
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3XL .
The shirt was delivered to the Ludlow branch of Fatface , free of charge and on time . The quality is very good .
24 janvier 2026
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First time looking at the website I…
First time looking at the website I seen some lovely two pack of fluffy socks,and noted that i could order and pick up at my local Ludlow store 😀 pleased with quality shall be using as bed socks ,sooo cozy 😀🤩🥰
8 janvier 2026
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Price was reasonable
Price was reasonable . Store layout was good. Staff was polite in Ludlow
7 janvier 2026
Avis spontané
Réponse de FatFace - LUDLOW
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
very pleased with my shirts and jumpers…
very pleased with my shirts and jumpers excellent quality ,perfect size and fit ,many thanks james
31 décembre 2025
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Failure to deliver on time
Delay in delivery to store which is an issue if you live 1 hour from store and plan shopping around the collection time selected. If selected times cannot be honoured then perhaps the management plan needs to be addressed.
11 décembre 2025
Réponse de FatFace - LUDLOW
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Good days shopping!
Bought a lovely skirt in the sale and paired it with a top that was full price. I was helped by a charming assistant in Ludlow branch(Natalie)
It's always a pleasure to go to Fat face.The clothes are beautiful and of a high quality.
24 octobre 2025
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly fat face staff
I went into the Ludlow fatface this morning looking for Christmas pyjamas
I was greeted by a lovely young lady called Kay who was extremely helpful
Very happy to help me and advise me with sizes ect
I would like to say all the staff I have dealt with in Ludlow have always been helpful
25 septembre 2025
Avis spontané
Réponse de FatFace - LUDLOW
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
All in all a very pleasant experience…
All in all a very pleasant experience from purchase to refund
1 septembre 2025
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
For my Wife's Birthday
For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it was on your marvelous offer. It suits her green eyes perfectly. We had a lovely evening meal celebrating her Birthday. I must say she looked even more beautiful in your blouse, if that is at all possible. 67 years young.
16 août 2025
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Collection brilliant
Collection brilliant , too big sent for size below will collect and return on same day
31 juillet 2025
Réponse de FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered on time and prepared to wait…
Delivered on time and prepared to wait a couple of days to suit my collection date. Pleasant and personable staff.
Love my new bag.
10 février 2025
Réponse de FatFace - LUDLOW
Hi Cathy
Thank you for taking the time to leave your review. I am so please to hear that you love your new item, and that our team in Ludlow were helpful! Take care, LE
Sway jeans
Easy to order and very easy to pick up at my local store, staff so nice and friendly and helpful, although I would much rather go and buy directly from the store, but they didn’t have what I wanted at the time.
13 janvier 2025
Réponse de FatFace - LUDLOW
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A good product from the sale nice staff…
A good product from the sale nice staff on collection
6 décembre 2024
Réponse de FatFace - LUDLOW
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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