I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus
L'entreprise a répondu
Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... Voir plus
L'entreprise a répondu
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Voir plus
L'entreprise a répondu
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
19 Market Square, FY8 5LW, Lytham, Lancashire, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
When I need something Fat Face is my first place to go, love the styles and fabrics. I have bought over 20 dresses for work and everyday. The staff at the Lytham store are so friendly and helpful, Tracey gave fantastic customer service.

Réponse de FatFace - LYTHAM
It is always a joy to visit this store,apart from selling the most fantastic clothes and accessories,the staff are just wonderful.They are beyond kind,helpful and friendly.
On our first visit this week Jean served us,going above and beyond with help and advice.
We returned the following day to recieve exactly the same attention from Sandra.
There was another assistant who was really friendly towards us.
These ladies are a credit to your company .
Thank you so much!

Réponse de FatFace - LYTHAM

Réponse de FatFace - LYTHAM
Excellent service, was helped to find a dress in my size and although it wasn’t in stock at the store they helped arrange next day collection at another. Great service!

Réponse de FatFace - LYTHAM
What a lovely shopping experience ! Great staff and lots of fantastic clothes to choose from. I bought a dress and a top which will be perfect for this summer.
Staff are friendly and knowledgeable and I had a lovely chat about visiting Malta 😊

Réponse de FatFace - LYTHAM
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the store got home to find a completely different dress (small dark blue dress) nothing like what I ordered, thank you to the gentleman at Lytham for sorting the return & refund.

Réponse de FatFace - LYTHAM
Staff at Lytham shop exceptional. I am disabled and a regular customer. Staff are friendly, helpful and go out of their way to make my experience enjoyable.

Réponse de FatFace - LYTHAM
The staff are always very helpful and friendly. I love the clothes great quality.

Réponse de FatFace - LYTHAM
I wrote to say how disappointed I was with the customer service I had received from the manager of the Lytham store, to be told to have a chat with him. I actually hope not to have to speak to him again.

Réponse de FatFace - LYTHAM
As always good purchases, Even l had to return an item as it was far to big, the replacement arrived three days late and later in time that l was informed.
I feel that l can always rely on FatFace, as being a plus size and being well over 21 your style, price and service, weither in store or on line is always a “plus size” success.

Réponse de FatFace - LYTHAM
Fast delivery but sizing very large. Had to exchange for smaller size.

Réponse de FatFace - LYTHAM
Service was quick and easy to order. Order arrived at Lytham shop within a couple of days. Staff were very polite and helpful.

Réponse de FatFace - LYTHAM
Ordered my favourite fleece on line and collected in store. Lovely welcome from staff in the Lytham store and the fleece is simply gorgeous. Always an easy process ordering from Fatface and an added bonus of such lovely staff when collecting. How shopping should be

Réponse de FatFace - LYTHAM
Ordered a few items for Xmas presents and they came quick in the post, good service by Fatface 😊

Réponse de FatFace - LYTHAM
Ordered on line, prompt delivery to my local store and no fuss collection.

Réponse de FatFace - LYTHAM
Bought a jumpsuit in the sale. Great style and colour for my next holiday. Free delivery to store too

Réponse de FatFace - LYTHAM
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.