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FatFace - LYTHAM Avis 

209
TrustScore 5 sur 5

4,8

19 Market Square, FY8 5LW Lytham, Lancashire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 19 Market Square, FY8 5LW, Lytham, Lancashire, Royaume-Uni

  • 01253 732893

4,8

Excellent

TrustScore 5 sur 5

209 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(209)

13 098 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff at Lytham shop exceptional

Staff at Lytham shop exceptional. I am disabled and a regular customer. Staff are friendly, helpful and go out of their way to make my experience enjoyable.

7 mai 2025
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Réponse de FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great customer service

Great customer service

11 mai 2025
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Réponse de FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely Staff

The staff are always very helpful and friendly. I love the clothes great quality.

5 mai 2025
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Réponse de FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

No complaints

No complaints. Really friendly staff.

29 avril 2025
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Réponse de FatFace - LYTHAM

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 1 sur 5 étoiles

I wrote to say how disappointed I was…

I wrote to say how disappointed I was with the customer service I had received from the manager of the Lytham store, to be told to have a chat with him. I actually hope not to have to speak to him again.

25 avril 2025
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Réponse de FatFace - LYTHAM

Good afternoon, I am so sorry to hear that you have had a disappointing experience in our Lytham store recently. Please reach out to fatfacereviews@mail.fatface.com and we will be able to help you further with your complaint. Thank you, CM

Noté 5 sur 5 étoiles

Easy return

Easy return
Friendly service

26 avril 2025
Avis spontané
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Réponse de FatFace - LYTHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

As always good purchases

As always good purchases, Even l had to return an item as it was far to big, the replacement arrived three days late and later in time that l was informed.
I feel that l can always rely on FatFace, as being a plus size and being well over 21 your style, price and service, weither in store or on line is always a “plus size” success.

19 mars 2025
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Réponse de FatFace - LYTHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Fast delivery but sizing very large

Fast delivery but sizing very large. Had to exchange for smaller size.

22 janvier 2025
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Réponse de FatFace - LYTHAM

Hello Anna
Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great staff

Good service and lovely staff

25 décembre 2024
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Réponse de FatFace - LYTHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Service was quick and easy to order

Service was quick and easy to order. Order arrived at Lytham shop within a couple of days. Staff were very polite and helpful.

25 décembre 2024
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Réponse de FatFace - LYTHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Ordered a few items for Xmas presents…

Ordered a few items for Xmas presents and they came quick in the post, good service by Fatface 😊

26 novembre 2024
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Réponse de FatFace - LYTHAM

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Ordered on line

Ordered on line, prompt delivery to my local store and no fuss collection.

6 novembre 2024
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Réponse de FatFace - LYTHAM

Hello Harry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Bought a jumpsuit in the sale

Bought a jumpsuit in the sale. Great style and colour for my next holiday. Free delivery to store too

23 août 2024
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Réponse de FatFace - LYTHAM

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Lovely customer service

After purchasing several items in the sale I found that I had to return one because it was the incorrect size. The lady serving us apologised and offered a full refund immediately. I had already decided that I wanted to use the money to buy another item though. The lady was incredibly kind and helpful providing excellent and active customer service as she assisted me in looking for an alternative. I settled on a beautiful skirt with pretty print of strawberries on it. As always shopping at FatFace was an opportunity to purchase high-quality clothes in a pleasant environment, but today reaffirms why it’s one of my favourite places to shop.

26 août 2024
Avis spontané
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Réponse de FatFace - LYTHAM

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great Fatface experience.

Collected from Lytham store after prompt delivery and excellent communication via email of progress of purchase. The usual good quality product from Fatface, this time a Woolacombe hoodie with size as predicted. A special mention to the Lytham store staff, very friendly as usual, and their attention to detail is to be commended. Thank you Fatface.

21 août 2024
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Réponse de FatFace - LYTHAM

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

pleased with purchase good quality and…

pleased with purchase good quality and delivery quick excellent overall will shop with fat face in the future

6 août 2024
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Réponse de FatFace - LYTHAM

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles

What a lovely experience I had on my…

What a lovely experience I had on my visit to the Lytham shop. The staff member was so lovely, after a phone call she put a pair of sandals away for me and had them there for me without any fuss. I ended up buy two pair and with a discount too. Very happy. Thank you.

8 août 2024
Avis spontané
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Réponse de FatFace - LYTHAM

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Always a pleasant shopping experience…

Always a pleasant shopping experience because nice welcome and helpful staff in Lytham . I’ll be back . Thank you

8 août 2024
Avis spontané
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Réponse de FatFace - LYTHAM

Hello Patricia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Welcoming and friendly

Welcoming and friendly. Great shop to visit in Lytham which is also dog friendly. This makes a huge difference, allowing the family to shop together. Great selection at value for money prices.

5 août 2024
Avis spontané
Logo de FatFace - LYTHAM

Réponse de FatFace - LYTHAM

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Really happy with my jumper

Happy with the colour, quality and sizing of my jumper. Staff went out of their way at Lytham to source a limited stock item for me.

7 juillet 2024
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Réponse de FatFace - LYTHAM

Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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