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FatFace - LYTHAM Avis 

211
TrustScore 5 sur 5

4,8

19 Market Square, FY8 5LW Lytham, Lancashire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quality clothing which lasts. Particularly like the t-shirts and the cotton jumpers for qhality and style.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 19 Market Square, FY8 5LW, Lytham, Lancashire, Royaume-Uni

  • 01253 732893

4,8

Excellent

TrustScore 5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(211)

13 189 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick delivery and return received back…

Quick delivery and return received back and money paid back also very quick

28 août 2023
Logo de FatFace - LYTHAM

Réponse de FatFace - LYTHAM

Hello Lorraine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Tried trousers on at pick point too…

Tried trousers on at pick point too big. Sales woman so helpful in refunding. Bought something else instead. Nothing too much for staff polite and happy.

23 août 2023
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Réponse de FatFace - LYTHAM

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 5 sur 5 étoiles

Lytham branch

The lady in the Lytham shop was very helpful when I picked up my order

21 août 2023
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Réponse de FatFace - LYTHAM

Good afternoon, Margaret

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.

Take care, JB

Noté 4 sur 5 étoiles

Good customer service

Lovely helpful staff and a dog friendly shop

19 août 2023
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Réponse de FatFace - LYTHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Excellent customer service

I use Fatface Lytham store regularly and although I rarely write reviews, felt compelled to say that Jude, one of the sales assistants is particularly helpful and cheery. She always makes shopping there a really positive experience. She gives great advice and nothing is too much trouble. If only everyone could be served by someone with her commitment to customer service.

26 août 2023
Avis spontané
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Réponse de FatFace - LYTHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 3 sur 5 étoiles

Service was good but one of my…

Service was good but one of my scrunches wasn't put in my bag and as I was on a day trip couldnt go back for it. Good job they were on sale otherwise would have been really fed up.

22 août 2023
Avis spontané
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Réponse de FatFace - LYTHAM

Hi Paula, thank you for taking the time to leave a review. I am glad to hear that you had good service in our Lytham branch and sorry that your scrunchie ended up being left behind! I've contacted the store to verify this and we'd love to help out. Please do get in touch by emailing us at customerservices@fatface.com - if you put 'FAO: Corrina' in the title that'll ensure it comes through to me and I can help out. Take care, CD

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick to deliver

12 août 2023
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Réponse de FatFace - LYTHAM

Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – SK

Noté 5 sur 5 étoiles
Logo de FatFace - LYTHAM

Réponse de FatFace - LYTHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Online order picked up in Lytham store…

Online order picked up in Lytham store service was outstanding g Beth attentive and helpful both assistants were going above and beyond .

9 août 2023
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Réponse de FatFace - LYTHAM

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Noté 5 sur 5 étoiles

Another of these brilliant Breton tops…

Another of these brilliant Breton tops for my collection ! I must have around 9 or 10... this bright blue is so cheerful I just had to have it. They are well made and wash well time after time. A true classic for everyone's wardrobe.

7 août 2023
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Réponse de FatFace - LYTHAM

Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Noté 5 sur 5 étoiles

Excellent Service

I visited Fatface in Lytham St Annes at the weekend and the store was fairly busy. I was served by both Sue and Jean who were extremely helpful and nothing was too much trouble. I purchased a number of items, thanks to their help and advice. It was a pleasure to deal with such helpful staff and will visit the store again.

13 août 2023
Avis spontané
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Réponse de FatFace - LYTHAM

Thank you so much for your kind comments! We are so happy to hear of your wonderful experience in our store, and we will share your feedback with our amazing team. We look forward to seeing you again soon! - RS

Noté 5 sur 5 étoiles
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Réponse de FatFace - LYTHAM

Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Noté 5 sur 5 étoiles

Really welcoming and friendly staff and…

Really welcoming and friendly staff and I got a really good bargain.

13 août 2023
Avis spontané
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Réponse de FatFace - LYTHAM

Thank you for leaving us your 5 star review.

I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!

Take care, SK

Noté 5 sur 5 étoiles

I purchased a lovely leather camera bag…

I purchased a lovely leather camera bag from Fat Face. The staff are ever so friendly and helpful. I love going in my local store.

3 août 2023
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Réponse de FatFace - LYTHAM

Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

I bought an unexpected real bargain The…

I bought an unexpected real bargain The shop is a pleasure to shop at . There are plenty of different items to choose from with an array of fabrics and colours .
The staff are always customer focused with help and advice .

7 août 2023
Avis spontané
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Réponse de FatFace - LYTHAM

Good Afternoon Sandra,

Thank you for your feedback regarding your trip to the Lytham store. It is so wonderful to read such lovely feedback! Have a great day - JW

Noté 5 sur 5 étoiles

Friendly helpful store assistant s

Friendly efficient staff.when l was collecting an online order.
Went out of there way to show me other clothes in store that l enquired after.

22 juillet 2023
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Réponse de FatFace - LYTHAM

Thank you for your 5* review regarding your recent visit to our Lytham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

I’m a size 18 and I love these jeans…

I’m a size 18 and I love these jeans had them before and my last two pair had to be binned due to over use and holes. Will need another pair
If they are ever in stock

12 juillet 2023
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Réponse de FatFace - LYTHAM

Good morning, Sara

Thank you for your feedback regarding your recent online order.

I am sorry to read you are chasing replacement jeans. I hope this does not deter you from shopping with us in the future.

Take care, JB

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful and efficient customer service

13 juillet 2023
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Réponse de FatFace - LYTHAM

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 5 sur 5 étoiles

Great in store service at Lytham but…

Great in store service at Lytham but then ordered on line. Timely delivery great products 😀

8 juillet 2023
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Réponse de FatFace - LYTHAM

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Noté 5 sur 5 étoiles

Excellent customer service today in…

Excellent customer service today in your Lytham store. Jude looked after us very well. Helping with selections, changing rooms and final purchases. Jude is a great asset to your store. We will be returning very soon.

5 juillet 2023
Avis spontané
Logo de FatFace - LYTHAM

Réponse de FatFace - LYTHAM

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

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