I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus
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I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus
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Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... Voir plus
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I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Voir plus
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I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Voir plus
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
19 Market Square, FY8 5LW, Lytham, Lancashire, Royaume-Uni
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I did an online order for 29 items, I did not get a confirmation email. When said items arrived, the paper receipt only listed 12!
On returning some items, the staff member in the shop had to spend time looking for my official receipt/order. It took him over half an hour. Throughout he was polite, kept me updated, managed to quickly and efficiently serve others..as he was the only staff member in store today.
I was v impressed. His name is david camilleri..at the lytham, lance store.
Please thank him again on my behalf.

Réponse de FatFace - LYTHAM
Whenever I'm shopping in Lytham Lancs I always call in their store ,this is where I saw the trousers in a differant colour.I also wanted a white cap sleeved t shirt ,the assistant was so kind and helpul and advised me to order on line as none were available in the warehouse,which I did .
The fit and quality of both items are true to size and definitely value for money Once again a massive thank you.

Réponse de FatFace - LYTHAM
Lovely lady in the store in Lytham so helpful and love the blouse I have purchased today.

Réponse de FatFace - LYTHAM
I ordered a blouse online but it wasn't suitable for me. I took it back to the shop in Lytham where I exchanged it for another top. The staff were very pleasant & helpful. I will definitely shop there again.

Réponse de FatFace - LYTHAM

Réponse de FatFace - LYTHAM
I've already given FatFace a glowing review but, to reiterate, they are fabulous; my & my husband's favourite shop. Love the, easy to wear, styles & fabrics.
Friendly, helpful & polite staff.

Réponse de FatFace - LYTHAM
Nice shop, well laid out.
Jean was so helpful and patient whilst we made our choices and paid.
We'll be back again.
Nice warm shop on a cold and wet Saturday.
Jean was very welcoming and knowledgeable, but not in our faces.
5 stars Jean ....thanks for a great shopping experience.

Réponse de FatFace - LYTHAM
Was quickly served even thou it was Christmas returns season, nice store layout, friendly staff

Réponse de FatFace - LYTHAM
Love fatface clothing, very good quality and always lasts. Now also great new baby range, but a little pricey as babies grow out of clothes so fast, so don’t last as long.

Réponse de FatFace - LYTHAM
Really pretty 'Jessica' popover. Will be lovely to wear in the summer. Pintucks, embroidery and shaped hemline really make this top stand out. Quite roomy size wise, a size 16 is still roomy on a size 36D bust and length of the top is down to pocket level on jeans

Réponse de FatFace - LYTHAM

Réponse de FatFace - LYTHAM
Dress didn't suit me unfortunately but staff member very pleasant and happy to refund. Like their no trouble attitude

Réponse de FatFace - LYTHAM
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