Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Voir plus
L'entreprise a répondu
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Voir plus
L'entreprise a répondu
Quality clothing which lasts. Particularly like the t-shirts and the cotton jumpers for qhality and style.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
19 Market Square, FY8 5LW, Lytham, Lancashire, Royaume-Uni
- 01253 732893
4,8
Excellent
211 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great, friendly service
I rang up FatFace in Lytham to see if they had a particular dress in my size as they’d sold out online. The lovely lady on the phone (I later found out her name is Jean) said she’d put one away for me for the following day. When I went into the shop, Jean immediately remembered the call and my name. She was so friendly and she plus the purchase made my day.
17 octobre 2022
Avis spontané
Réponse de FatFace - LYTHAM
Good afternoon, Clare
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Happy with everything I bought
Happy with everything I bought. Service always excellent.
3 septembre 2022
Réponse de FatFace - LYTHAM
Hi Sandeep, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A very successful day shopping.
Your crew member David was very helpful and very informative, nothing was too much trouble and we were very happy with our purchases and can’t wait to go again.
16 septembre 2022
Avis spontané
Réponse de FatFace - LYTHAM
Good Morning Mary,
Thank you for your review. I am happy to hear of your experience in our Lytham store (your feedback has been passed on) I am positive they look forward to your next visit! -KC
Réponse de FatFace - LYTHAM
Hello Tony,
Thank you for your 5 star review.
Have a great day!
Take care, CT
The staff at the Lytham shop were very…
The staff at the Lytham shop were very friendly and helpful. It was also neat, tidy and organised.
4 septembre 2022
Réponse de FatFace - LYTHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Helpful Employees
Staff are always helpful. Processing returns efficiently and providing information about stock in store.
22 août 2022
Réponse de FatFace - LYTHAM
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Friendly
Friendly, helpful service. Unfortunately, the flip flops my partner wanted were not available in his size, but I later ordered them via your website. They arrived quickly, but very soon after I was gutted to see that all the items we bought/ordered were available in your sale at much reduced prices! Hey ho.
9 août 2022
Réponse de FatFace - LYTHAM
Good Afternoon Nicola
Thank you for your review.
I am so pleased to hear that you were able to order the Flip Flops. I am so sorry to hear about the sale items, they do go so quickly.
EP
My favourite shop 😍
1 juillet 2022
Réponse de FatFace - LYTHAM
Hi Susan, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
Réponse de FatFace - LYTHAM
Good afternoon, Thank you so much for your review. We hope you continue to enjoy shopping with us! Have a lovely day, - ES
My go to shop!
Lovely shop with friendly staff. My wardrobe is 99% Fatface I love the styles and the quality of the clothes. I love the sales and being able to bag a bargain!
3 juin 2022
Réponse de FatFace - LYTHAM
Good afternoon!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Lovely jumpsuits
Absolutely gorgeous little jumpsuits!! My granddaughters love them . Excellent quality and very comfortable , great value in the sale .
10 mai 2022
Réponse de FatFace - LYTHAM
Hello Jennifer
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new Jumpsuit.
Have a great rest of the Afternoon.
Take care, EP
Fantastic staff
I did an online order for 29 items, I did not get a confirmation email. When said items arrived, the paper receipt only listed 12!
On returning some items, the staff member in the shop had to spend time looking for my official receipt/order. It took him over half an hour. Throughout he was polite, kept me updated, managed to quickly and efficiently serve others..as he was the only staff member in store today.
I was v impressed. His name is david camilleri..at the lytham, lance store.
Please thank him again on my behalf.
10 mai 2022
Réponse de FatFace - LYTHAM
Good Afternoon Claire
Thank you for your 5* review and for sharing your recent experience in our Lytham store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
Whenever I'm shopping in Lytham Lancs I…
Whenever I'm shopping in Lytham Lancs I always call in their store ,this is where I saw the trousers in a differant colour.I also wanted a white cap sleeved t shirt ,the assistant was so kind and helpul and advised me to order on line as none were available in the warehouse,which I did .
The fit and quality of both items are true to size and definitely value for money Once again a massive thank you.
7 mai 2022
Réponse de FatFace - LYTHAM
Hi Kath, thank you for your wonderful review on the Lytham Store. This is so lovely to hear and your feedback will be passed on! Take care, LE
Excellent service
Lovely lady in the store in Lytham so helpful and love the blouse I have purchased today.
10 avril 2022
Avis spontané
Réponse de FatFace - LYTHAM
Good afternoon!
I am so happy to read what a positive experience you had in the Lytham store. I will be sure to pass this on to the wonderful team. I am very pleased to hear that love the blouse that you purchased.
I hope you have a wonderful day! DW :)
Easy Exchange
I ordered a blouse online but it wasn't suitable for me. I took it back to the shop in Lytham where I exchanged it for another top. The staff were very pleasant & helpful. I will definitely shop there again.
4 avril 2022
Réponse de FatFace - LYTHAM
Hi Jan, Thank you for your review. I am so pleased to hear that you had a positive exchange experience in the Lytham store - This is wonderful to hear. Take care, LE
Réponse de FatFace - LYTHAM
Hi there
I am so happy to read what a positive experience you had in our store. I will be sure to pass this on to the wonderful team. I'm glad that the jacket is brilliant too.
I hope you have a wonderful day! DW :)
Second review ..... because you're worth it ☺️
I've already given FatFace a glowing review but, to reiterate, they are fabulous; my & my husband's favourite shop. Love the, easy to wear, styles & fabrics.
Friendly, helpful & polite staff.
11 mars 2022
Réponse de FatFace - LYTHAM
Hi Denise,
Thank you for your 5-star review. Thank you for your feedback it is very valued. Have a lovely rest of your day. LM
Always helpful friendly staff
22 février 2022
Réponse de FatFace - LYTHAM
Hi Sue
Thank you for the 5*star review, pleased to read that your shopping experience has been a positive one and will pass your feedback on to the store. Take care, LM
Nice atmosphere
Nice shop, well laid out.
Jean was so helpful and patient whilst we made our choices and paid.
We'll be back again.
Nice warm shop on a cold and wet Saturday.
Jean was very welcoming and knowledgeable, but not in our faces.
5 stars Jean ....thanks for a great shopping experience.
12 février 2022
Avis spontané
Réponse de FatFace - LYTHAM
Hi there
Good afternoon!
I am so happy to read what a positive experience you had in our Lytham store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely weekend - DW
Réponse de FatFace - LYTHAM
Good Afternoon Miss P
Thank you for your 5* review regarding the Lytham store. Please be assured that this will be passed onto the crew members involved.
Have a great weekend!
- EP
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.