Really helpful sales assistant located & ordered an alternative size top for me & arranged delivery to my local Next store. I had a size 8 & wanted to try a 10, as one of the buttons gapped slightly,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A1 High Street, LE16 7NJ Market�Harborough, Leicestershire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love the top, versatile , really pleased Needed to change for smaller, comes up a bit generous size wise- absolutely no problem with re ordering on line & exchanging in store- very good service. Sta... Voir plus
L'entreprise a répondu
Sadly had to make return but refund was quick and staff in harborough shop were very helpful especially Bea & Becky
L'entreprise a répondu
Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, Royaume-Uni
- 01858 433505
4,6
Excellent
205 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great company
Great company, easy to order online, pick up in store an issue a refund if needed.
Helpful staff and lovely shop.
2 avril 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Excellent service.
31 mars 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Happy with purchase
Happy with purchase, good price, arrived on time. Pleasant, helpful staff in the store.
24 mars 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello Christine, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Friendly efficient staff
18 mars 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hi Alex
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Most pleasant staff and extremely…
Most pleasant staff and extremely helpful with choice of products. I found a much wider variety of ladies wear and keenly priced at my local branch Market Harborough.
17 mars 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Thank you for your lovely comments. We deeply appreciate your feedback and will make sure to pass this over to our amazing team in store! -RS
The staff at Market Harborough Fat Face…
The staff at Market Harborough Fat Face was so lovely and helpful. I was looking for some knickers in a specific design and she brought the whole box down from the stockroom so I could look for them.
I’m very pleased with what I bought and will definitely return.
20 février 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Brilliant, worth the trip
Helpful staff, really good selection of Fat Face garments and accessories displayed to inspire. My only concern is that Fat Face has closed all its shops in Leicester making Market Harborough the nearest.
18 mars 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Market Harborough store.
Take care, JB
Easy to purchase online and staff are…
Easy to purchase online and staff are always lovely and helpful in store.
30 novembre 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
The staff in my local store
The staff in my local store, Market Harborough, when I, regrettably, had to return boots I had purchased online were so helpful, charming and really just lovely.
11 novembre 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon, Mrs Farrington
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Market Harborough store.
Take care, JB
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Market Harborough store.
Take care, JB
shop assistant was very lovely and…
shop assistant was very lovely and helpful, it was a pleasure to try my denims in Market Harborough shop
26 octobre 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon, Tatiana
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Market Harborough store.
Take care, JB
Excellent range of products
Excellent range of products, great quality and cater for all ages, a vast improvement from about 10 years ago! I’m now a frequent visitor. Friendly and helpful staff.
20 septembre 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon Hayley,
Thank you for your 5* review. It is great to read such positive comments about our Market Harborough store. Please be assured that this will passed on to the team.
Have a great day!
Take care, EG
OK. Efficient
Very good. Delivery service excellent. Surprised I could not order sale items online in store. Would have liked my goods delivered to Market Harborough store bit told since Covid this would not be possible.
26 août 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Hi Gail, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff
Very helpful staff we have bought a lot of clothes from here especially in the sale !! Bit cheaper!
21 août 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good Afternoon Christine
Thank you for your review.
I am so pleased to hear of your recent experience in our Market Harborough store. Please be assured that I have passed this onto the crew members involved for you.
EP
Excellent service with friendly staff.
11 juillet 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon, Lisa
Thank you for leaving us this review about your instore shopping experience at Market Harborough. We look forward to you shopping with us again soon.
Take care, JB
Shop in Market Harborough
Always a pleasure to shop in the Market Harborough store friendly and happy, Have shopped with them for over 20 years, so it will be sad not to shop with them as I'm heading back to New Zealand.
14 juin 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon Linda!
I am so happy to read what a positive experience you had in the Market Harborough store. I will be sure to pass this on to the wonderful team.
Hopefully we will get our International orders up and running very soon. Enjoy New Zealand :) DW
Excellent service.
Excellent, first pair of jeans were too long, refunded and replaced within a week.
19 mai 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon Carol,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
Wonderful clothes I never thought I…
Wonderful clothes I never thought I would be wearing this quality again
16 avril 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Good Morning Mark
Thank you for your 5* review.
I am so pleased to hear that you are happy with your new purchase and it arrived with you quickly.
Have a good Easter. - EP
Lovely big shop with really friendly…
Lovely big shop with really friendly staff. It's always a pleasure going in there.
18 mars 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Hi Oana
I am so happy to read what a positive experience you had in the Market Harborough store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend DW
Great dungarees
Great dungarees. Would recommend long. I’m 5ft 5in and purchased regular. Would have liked then a bit longer even with turn ups. Generous fit size 14 but can wear jumpers underneath
11 mars 2022
Réponse de FatFace - MARKET HARBOROUGH 2
Hi Linda, thank you for the 5-star review, Pleased you like your new dungarees. Have a lovely weekend. LM
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.