Easy yo order and quick delivery to shop of item. Staff are always helpful and pleasant to deal with and attend to a challenge and get things sorted.
L'entreprise a répondu
Établissement
Changer d'établissement40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... Voir plus
L'entreprise a répondu
My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... Voir plus
L'entreprise a répondu
I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, Royaume-Uni
- 01908 395297
4,9
Excellent
197 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So pleased with my dungarees
I bought the dungarees on a whim after seeing them in the sale and so pleased I did. Extremely flattering and fit beautifully, I bought my usual size and think I will be purchasing another pair in a different style!
24 janvier 2024
Réponse de FatFace - MILTON KEYNES 2
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new order and that this is a great fit. I hope you continue to love our products as much as we do.
All the best, MM
Clothes are good quality and staff are…
Clothes are good quality and staff are friendly
20 janvier 2024
Réponse de FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Have a great day! -GM
Sweaters that fit, a refreshing find
Being a long limbed individual, I often find clothes too short. FatFace offer a selection of women's jumpers that fit in both body and sleeve length.
3 janvier 2024
Réponse de FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love our items and we look forward to welcoming you back soon. Take care, LC.
Professional and efficient.
28 décembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello Lorna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service and range of styles
Customer service is very good (friendly, helpful, treat you as a valued individual), the clothes are a good fit for me personally and I enjoy their range of styles.
27 décembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Good choice and delivery time.
As I said before but perhaps it didn't go o through, everything was fine thankyou. Good choice of men's trousers.
28 novembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very efficient, Great clothes
Very efficient, helpful and fast service from visiting FatFace Friday, trying on a super coat though not having my size in shop. Staff in Milton Keynes instantly got onto the system, ordered me my size and it just arrived Monday. Free P&P.
Extremely good service. Great clothes.
9 décembre 2023
Avis spontané
Réponse de FatFace - MILTON KEYNES 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Not received this yet
2 décembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello Nicola
Thank you for your review.
I am so sorry to hear about the delay with your order. If you still have not received a email to advise it is in store by the 12th please contact us at customerservices@fatface.com and we can look into this further for you.
EP
Excellent
Each time we have been in this shop we have received excellent service from very pleasant, friendly and helpful staff and the shop is always very clean and tidy and all items are displayed for easy access.
30 novembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Did not have to go to the shop is an…
Did not have to go to the shop is an Xmas present for my husband
22 novembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Online ordering
Online ordering is straight forward, order arrived at the store sooner than expected. Service at the local store was great as usual.
23 novembre 2023
Réponse de FatFace - MILTON KEYNES 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful staff
Cheerful, helpful staff able to give advice about sizing. Ended up buying another jumper!
23 novembre 2023
Réponse de FatFace - MILTON KEYNES 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Réponse de FatFace - MILTON KEYNES 2
Good Afternoon Pam,
Thank you for taking the time to leave us a review!
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly.
We look forward to welcoming you back soon!
Kind Regards, JW
Great customer service and products.
8 novembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello Geoff
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Super service at MK2…
Ordered online to be delivered into store.
Fast and efficient service with great comms. Staff at MK store were super helpful as always.
10 novembre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello Fiona,
Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Réponse de FatFace - MILTON KEYNES 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I brought 2 dresses using PayPal pay in…
I brought 2 dresses using PayPal pay in 3 from fat face collection from in store one I didn’t like so because I got free return label I posted one dress back through the post office and got refunded for the dress I returned so all great
30 octobre 2023
Réponse de FatFace - MILTON KEYNES 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good service ordered to the store…
Very good service ordered to the store arrived on time love the skirt
28 octobre 2023
Réponse de FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Réponse de FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.