I like FatFace clothes. In the Monmouth store, in particular, the assistants are always helpful and friendly without being pushy.
L'entreprise a répondu
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Lisez les avis des autres
The sweater arrived quickly into our local store for collection. It is a lovely warm orangey/red and looks smart on. Good quality product. Haven’t washed it yet but experience with other FF jumpers ha... Voir plus
L'entreprise a répondu
Great sandals, thank you, but took 12 days to be delivered to my chosen store. Ordered on 1st September, finally picked up on the 12th. Apologetic staff, but not their fault.
L'entreprise a répondu
Online Sale items were attractive, well priced and efficiently delivered. Also called into Monmouth store which was clean, tidy, and I was served well, helped and with a smile by Elizabeth. Well don... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
81 Monnow Street, NP25 3PS, Monmouth, Gwent, Royaume-Uni
- 01600 775648
4,6
Excellent
86 avis
Demande des avis aux clients
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I like FatFace clothes
I like FatFace clothes. In the Monmouth store, in particular, the assistants are always helpful and friendly without being pushy.
26 septembre 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff
26 septembre 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great sandals
Great sandals, thank you, but took 12 days to be delivered to my chosen store. Ordered on 1st September, finally picked up on the 12th. Apologetic staff, but not their fault.
11 septembre 2026
Réponse de FatFace - MONMOUTH
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Quick delivery and helpful staff.
7 septembre 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online Sale items were attractive
Online Sale items were attractive, well priced and efficiently delivered. Also called into Monmouth store which was clean, tidy, and I was served well, helped and with a smile by Elizabeth. Well done.
22 août 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent selection of sale and next…
Excellent selection of sale and next seasons stock. Great staff, very friendly and helpful.
12 août 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just been into Fatface in Monmouth I…
Just been into Fatface in Monmouth I was looked after by Felix and Lizzy, so friendly and extremely helpful , good old fashioned service
15 juillet 2026
Avis spontané
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient despatch
Very efficient despatch, easy to order and easy to collect from store. Love my crochet top.
8 juillet 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing customer service from the team
Had amazing customer service from Charlie and Pam at Monmouth FatFace. I had stupidly lost my giftcard and they went above and beyond - making calls and finding all solutions to help me successfully redeem it. They did all this with such friendliness and professionalism - I will definitely be back to shop there.
19 juin 2026
Avis spontané
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff and lots of…
Friendly and helpful staff and lots of good offers and quality products to choose from
8 juin 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing staff
Beautiful shop. Staff are absolutely wonderful, super friendly and very helpful. Highly recommend a visit 👌
14 mai 2026
Avis spontané
Réponse de FatFace - MONMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great product
10 mai 2026
Réponse de FatFace - MONMOUTH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Parcel Lost
My parcel was delivered to the wrong store, then it did not arrive at the correct one.
I had to cancel the order in the end.
I used this service because the delivery cost is so high, but it’s no good if it doesn’t work!
3 novembre 2025
Réponse de FatFace - MONMOUTH
Good afternoon, Jules
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
The girls in Monmouth shop are lovely…
The girls in Monmouth shop are lovely and kind colllect and order bigger sizes in there *****
27 octobre 2025
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order arrived in-store on time…
Easy to order arrived in-store on time and the quality and fit is first class
14 octobre 2025
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely
Lovely , good quality clothes , I’m really happy with them 😊 The staff in the Monmouth branch are always really helpful and friendly !
12 août 2025
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My go-to shop from now on for the best customer service!
I went into the Monmouth shop Monday afternoon to look for an outfit for a funeral, having just lost a lot of weight due to health issues and having no clothes that fit me anymore, and Faith and Alex went above and beyond to help me! They were so lovely greeting me, offering help, and going above and beyond to find exact clothes that suit me based on what I said I would like. They offered jewellery and footwear to go with it - something I hadn’t even thought about - and Faith gave honest sizing and comfort reviews, saying she owns a lot of the current shop herself! It was a really pleasant experience, the store looked beautiful and I will 100% be shopping here before anywhere else in the future if these two souls are there to help me in the future. Thank you so much, Faith and Alex xx
19 mai 2025
Avis spontané
Réponse de FatFace - MONMOUTH
Hello Angela,
Thank you for taking the time to leave such a wonderful review after visiting our Monmouth store. It sounds like Faith and Alex really spent the time with you to find a suitable outfit. We will of course pass this feedback directly to the store team and thank them on your behalf.
Take care, LE
Coat is beautiful and fits well
Coat is beautiful and fits well. Even better at the sale price. Staff in shop very friendly and helpful.
8 mai 2025
Réponse de FatFace - MONMOUTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
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