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FatFace - MONMOUTH Avis 

86
•
TrustScore 4.5 sur 5

4,6

81 Monnow Street, NP25 3PS Monmouth, Gwent, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I like FatFace clothes. In the Monmouth store, in particular, the assistants are always helpful and friendly without being pushy.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sweater arrived quickly into our local store for collection. It is a lovely warm orangey/red and looks smart on. Good quality product. Haven’t washed it yet but experience with other FF jumpers ha... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great sandals, thank you, but took 12 days to be delivered to my chosen store. Ordered on 1st September, finally picked up on the 12th. Apologetic staff, but not their fault.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Online Sale items were attractive, well priced and efficiently delivered. Also called into Monmouth store which was clean, tidy, and I was served well, helped and with a smile by Elizabeth. Well don... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 81 Monnow Street, NP25 3PS, Monmouth, Gwent, Royaume-Uni

  • 01600 775648

4,6

Excellent

TrustScore 4.5 sur 5

86 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(86)

14 949 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

An easy shopping experience

Website was very easy to use. The collection process was easy. Very helpful staff . If there was a problem with the items, I was explained that the items could be returned to the store.

26 avril 2025
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Réponse de FatFace - MONMOUTH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

Brilliant well made jumpers

Brilliant well made cotton jumpers. I ordered at very good prices - they arrived at the shop when expected and ready for collection - perfect!

21 mars 2025
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Réponse de FatFace - MONMOUTH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Very efficient

Dry efficient

5 mars 2025
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Réponse de FatFace - MONMOUTH

Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

This is the first time I’ve ordered…

This is the first time I’ve ordered anything from fat face online, it was great. Very pleased, picked it up from the store which, I love. The staff are very helpful especially if there any issues with Returns.

I love the Monmouth storeit’s excellent.

16 janvier 2025
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Réponse de FatFace - MONMOUTH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Love the products…

Love the products and the customer service in our Monmouth branch is excellent!

29 octobre 2024
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Réponse de FatFace - MONMOUTH

Hello Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Cara barrel leg jeans.

Cara barrel leg jeans.
These came very quickly, I am really pleased with them.

9 septembre 2024
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quick delivery to store and customer…

Quick delivery to store and customer service in store for refund of one item.

5 juin 2024
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP

Noté 5 sur 5 étoiles

Beautiful clothes

Beautiful clothes. Great new look. Friendly staff.

20 mai 2024
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Love fatface for hubby

Love fatface for hubby, grownup kids and grandchildren

29 avril 2024
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 4 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff

6 avril 2024
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Good morning,

Thank you for taking the time to post your review.

I am so pleased that you find the crew in our Monmouth store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.

All the best, MM

Noté 5 sur 5 étoiles

I love fat face xx

Lovely clothes etc and very quick delivery plus free returns ( not that I return much ) and fabulous staff in their Monmouth shop xx

23 mars 2024
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Réponse de FatFace - MONMOUTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 4 sur 5 étoiles

Great service and product - keep working on sustainability

Great service, friendly staff and the product is just what I wanted for a good price - five stars for all of that. Bought online and collected in the local shop. A shame there was so much plastic in the packaging, especially as I was picking it up in-store.

13 février 2024
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH


Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you are now enjoying your new order. I can confirm that all plastic used to package orders is fulyl recyclable and made from recycled materials. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Noté 5 sur 5 étoiles

Ordered online and picked up from local…

Ordered online and picked up from local fatface great quick service just what you need for Christmas. Gift was a handbag and was loved.

13 décembre 2023
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying your order and that you received quick service when collecting from our Monmouth store. I hope you continue to enjoy our products as much as we do.

All the best, MM

Noté 5 sur 5 étoiles
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Love the quality of the clothes

Love the quality of the clothes and the fact they keep their shape after washing.

2 décembre 2023
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hello Jenny

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Lovely store in Monmouth and really…

Lovely store in Monmouth and really nice staff, all dog friendly which is a huge bonus for us

25 novembre 2023
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great service & product ordered on line…

Great service & product ordered on line collected in store 👍

16 novembre 2023
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 5 sur 5 étoiles

Super quality

Prompt delivery, lovely colour and quality of both long sleeved T-shirts and hoodies.

21 novembre 2023
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 5 sur 5 étoiles

Dealt with quickly and efficiently and…

Dealt with quickly and efficiently and delivered to store promptly.

17 novembre 2023
Logo de FatFace - MONMOUTH

Réponse de FatFace - MONMOUTH

Hi Gail, thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – CD

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