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FatFace - SOLIHULL 2 Avis 

150
•
TrustScore 4.5 sur 5

4,7

23 Mill Lane, B91 3AR Solihull, West Midlands, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered 3 blouses in the sale for click and collect. Arrived promptly. Was able to try them on in the shop where the sales assistant was really helpful. Couldn’t resist keeping 2 of them. Lovely b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having ordered 6 sale items, I collected from Solihull store. The store looked great and the staff were warm, helpful and extremely patient with another customer who seemed to have forgotten the word... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shopping at fat face was a really enjoyable experience with so many good options to choose from, thankful y Amelia helped me pick the right outfit for a nice day out!! Thank you Amelia.

L'entreprise a répondu

Noté 3 sur 5 étoiles

I didn't like the material the cover up for a swimming costume was made of, too thick. The jeans were well made but were far too wide in the leg. Both items had to be returned. However, the delivery... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 23 Mill Lane, B91 3AR, Solihull, West Midlands, Royaume-Uni

  • 01217 092903

4,7

Excellent

TrustScore 4.5 sur 5

150 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(150)

14 949 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered 3 blouses in the sale for click…

Ordered 3 blouses in the sale for click and collect. Arrived promptly. Was able to try them on in the shop where the sales assistant was really helpful. Couldn’t resist keeping 2 of them. Lovely bright colours. Great fit. Just right for autumn weekend away.

19 septembre 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Easy to order online

Easy to order online

1 septembre 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

The staff at my local Fatface are…

The staff at my local Fatface are brilliant
For the first time I had a problem with a dress I ordered that did not arrive and the staff sorted it out there and then
I am a regular customer at Solihull fatface and love the fashion

26 août 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Shopping at fat face was a really…fabulous

Shopping at fat face was a really enjoyable experience with so many good options to choose from, thankful y Amelia helped me pick the right outfit for a nice day out!! Thank you Amelia.

17 août 2026
Avis spontané
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great t-shirt

Great t-shirt. FatFace have been doing it for a few years now and quality is still good and the t-shirt is pretty and practical to wear.

18 août 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I ordered to collect from the store

I ordered to collect from the store, it was quick and very smooth. Returns were no hassle, and the quality of the clothes and fit was great :)

11 août 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Quality Clothing

Fat Face is one of my favourite brands and the quality is always good. I bought two tops in their sale and one did not fit well at all. I took it back and exchanged it for another, they were very helpful.

12 août 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Whenever I am in leaminghton or…

Whenever I am in leaminghton or Solihull I always pop in the stores. I like their unique styles, staff is very friendly and helpful always go out of their way to help.The quality is very good.If the product is not in store,order in the store and delivery next day.My winter jumpers I buy all from fat face.

7 août 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Super service

I visited the solihull store and was served by a young lady called Bella, what a super experience , this young lady assisted with empathy and engaged beautifully , a rare but fab retail experience , thank you Bella 😊

6 août 2026
Avis spontané
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great product

Great product, easy collection

15 juillet 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 3 sur 5 étoiles

Jeans and wrap around skirt

I didn't like the material the cover up for a swimming costume was made of, too thick.
The jeans were well made but were far too wide in the leg. Both items had to be returned.
However, the delivery service was excellent as were the staff in the shop in Solihull where I returned them.

1 juillet 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

Excellent

Having ordered 6 sale items, I collected from Solihull store. The store looked great and the staff were warm, helpful and extremely patient with another customer who seemed to have forgotten the word ‘please’. All of the items ordered were high quality & value for money, only returned 2 as I hadn’t budgeted to keep it all!

1 juillet 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great quality modest clothing

Great quality modest clothing, love this place

1 mai 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good delivery service

Good delivery service. Lovely dress.

23 juin 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Prompt

Prompt, friendly service. Great top, with 20% off.

6 juin 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy online ordering and collection.

Easy online ordering and chose local store for collection. We ordered a pack of two t shirts for my husband and this proved good value for money. Staff in store were helpful and found our parcel quickly.

4 juin 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

solihull staff super helpful

Staff in the solihull store were super helpful - wish I knew name of specific assistant who helped me sort out several clothing items at the solihull store, size changes and seeing availability on line for sizes not in store

Just wished they’d let me know there was going to be 20% discount the next day!! 🙈

31 mai 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

Excellent customer service

The excellent customer service provided by the store manager and staff at Fatface Solihull make it a pleasure to shop there. It's lovely to experience friendly and helpful staff where nothing is too much trouble for them.

27 mai 2026
Avis spontané
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Customer service

Dawn the store manager was absolutely fantastic help today so knowledgeable and couldn’t do enough for us, Morgan in store was also extremely helpful, what a fantastic store and shopping experience

28 mai 2026
Avis spontané
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I visited Solihull branch

I visited Solihull branch, the staff were very helpful! I purchased a pair of dungaree's & a summer ribbed top all in one trouser suit. Quality was excellent! Fat Face clothes are one of my favourite brands !

19 mai 2026
Logo de FatFace - SOLIHULL 2

Réponse de FatFace - SOLIHULL 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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