My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
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Lisez les avis des autres
Staff are very helpful…will happily order size in if they don’t have it. Really pleasant and happy staff. The store is always well set out so easy to find what you want. a great shopping experienc... Voir plus
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I received a text saying order ready for collection from store. When I arrived at store the assistant was expecting a bar code on an email. She diligently checked for my order but it had not arrived.... Voir plus
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Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... Voir plus
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À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Royaume-Uni
- 01213 547786
4,8
Excellent
156 avis
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Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Purchased a couple of items
Purchased a couple of items, very helpful and cheerful staff. Amy, Emily and Sophie were knowledgeable about clothing and sizing.
23 mars 2024
Avis spontané
Réponse de FatFace - SUTTON COLDFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased to read that you encountered such a great experience during your visit to our Sutton Coldfield store. I will be sure to pass on your lovely comments to Amy, Emily, Sophie and the team.
All the best, MM
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always been a great style
Always been a great style, innovative and original, with lots of elegant and fun in the same time.
13 janvier 2024
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great looking clothes from FatFace!
Purchased another great looking item from FatFace at a great price in the sale. The material always feels super quality and you know it's going to wear well!
2 janvier 2024
Réponse de FatFace - SUTTON COLDFIELD
Hello Stuart
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
Great service from start to finish. Easy to order online, can select delivery or click and collect. Kept up to date with order progress and speedy delivery. Lovely products. Friendly and helpful staff.
25 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Good afternoon, Nat.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sutton Coldfield store.
Take care, JB
Rugby shirt was great value and the…
Rugby shirt was great value and the colours were terrific.
21 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
A pleasure to shop with FatFace
A pleasure to shop and order from Fat face as everything is perfect from choice, ease of order, price, communication and delivery. The sheep jumper ordered online is beautiful and a nod to a very famous jumper from the 80’s. Well made, top quality, ethically made and for a worthwhile cause too.
14 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello Jules
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality that lasts
Always excellent quality that I know will last so therefore always prepared to pay the extra
6 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Maybe send an email to say its arrived…
Maybe send an email to say its arrived in store !!!!
4 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello Jeanette
Thank you for your review.
I am so sorry to hear that you did not receive a email as I can see one was sent to you on the 7th November to advise that the parcel arrived in store. Sometimes as it is sent from a automated system it can go into Spam/Junk.
Have a lovely day.
EP
Please don't even think about shutting high street stores
Store colleagues were super helpful - working through which would be the best Christmas pyjamas for my (grown up) kids - and ordering online for delivery to my home for me.
This is service you just don't get online however good the products are.
3 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
ep
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
lovely skirt
My order arrived quite quickly at the store and was easy to collect. I was really pleased when I tried it on. A lovely skirt and good value as reduced.
28 octobre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dress
Lovely dress . Fits so well . Postal service excellent . Well done fat face .
21 octobre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Lovely Tops
Lovely Tops. Excellent quality cotton and well made.
It's worth paying a little extra for quality and Fatface
clothing always washes very well.
I was kept well informed of delivery to the store and staff at store were very polite and helpful.
13 octobre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
this company is one of the best clothes…
this company is one of the best clothes retailers on the high street. Shops are always immaculate , well laid out and has easy access to all merchandise. Staff in My 2 local stores are a great reflection on the company . They are always smart pleasant and polite, they dont pester you but they are there if needed.
Gary
19 octobre 2023
Avis spontané
Réponse de FatFace - SUTTON COLDFIELD
Hi Gary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
After my recent visit to Fatface Sutton…
After my recent visit to Fatface Sutton Coldfield, I was extremely impressed with how attentive Jane was. She was very friendly and knowledgeable about the products in store. I made a large purchase thanks to her! She deserves a promotion! Thank you Jane.
15 septembre 2023
Avis spontané
Réponse de FatFace - SUTTON COLDFIELD
Good afternoon, Dara
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Sutton Coldfield store.
Take care, JB
Great sales items found online
Great sales items found online, delivered to store within 5 working days. Store pick up great, friendly and helpful staff.
29 août 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello Lauren thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good customer service
My item was delivered to store very quickly and it was free to have this service. Also very good communication throughout.
20 août 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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