Staff are friendly and helpful. The layout of the store is attractive and well organised. In the colder months, I would like to find jumpers and accessories made of wool rather that synthetic materi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 156 The Gracechurch Centre, B72 1PH Sutton�Coldfield, West Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Really liked this year’s winter collection, in terms of colours and the pj’s are particularly nice. However, I really want to single out the service of Amy in the Sutton Coldfield branch of Fatface. M... Voir plus
L'entreprise a répondu
First of all, I love the designs and the quality, then the convenience of being able to choose online or instore, and to get delivered home or pick up instore. I have always been welcomed when visitin... Voir plus
L'entreprise a répondu
My wife and I visited Fatface in Sutton Coldfield twice today not having had enough time to browse initially. Lydia, who was working on her own that day couldn't have been more helpful and chatty, gi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 156 The Gracechurch Centre, B72 1PH, Sutton�Coldfield, West Midlands, Royaume-Uni
- 01213 547786
4,8
Excellent
172 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Great staff ladies in today
Great staff ladies in today were always happy to help and polite fabulous designs and make up.
23 juin 2024
Avis spontané
Réponse de FatFace - SUTTON COLDFIELD
Hello John,
Thank you for sharing your recent experience in our Sutton Coldfield store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Very well made clothes fit and look as…
Very well made clothes fit and look as described thank you
15 juin 2024
Réponse de FatFace - SUTTON COLDFIELD
Hello Deborah,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
A lovely lady Jane in your Sutton…
A lovely lady Jane in your Sutton Coldfield store helped both me and my elderly mum today she was very caring and helpful thankyou Jane
21 juin 2024
Avis spontané
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly staff
29 avril 2024
Réponse de FatFace - SUTTON COLDFIELD
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Sutton Coldfield store to be so friendly. I will be sure to pass your comments on to the team.
All the best, MM
Lovely quality product
Lovely quality product. Ordered online to click & collect in store. Arrived in good time with no issues. Very happy.
23 mars 2024
Réponse de FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you enjoyed using our Click and Collect service!
Take care.- GM
I'm new to Fatface
I'm new to Fatface, I like the quality and style of the clothes, will be using them again
25 mars 2024
Réponse de FatFace - SUTTON COLDFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service
The website is great and ordering very simple. My order was delivered within 3 days free of charge and returns to store were credited promptly. Overall a very good experience.
24 mars 2024
Réponse de FatFace - SUTTON COLDFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Purchased a couple of items
Purchased a couple of items, very helpful and cheerful staff. Amy, Emily and Sophie were knowledgeable about clothing and sizing.
23 mars 2024
Avis spontané
Réponse de FatFace - SUTTON COLDFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased to read that you encountered such a great experience during your visit to our Sutton Coldfield store. I will be sure to pass on your lovely comments to Amy, Emily, Sophie and the team.
All the best, MM
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Always been a great style
Always been a great style, innovative and original, with lots of elegant and fun in the same time.
13 janvier 2024
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great looking clothes from FatFace!
Purchased another great looking item from FatFace at a great price in the sale. The material always feels super quality and you know it's going to wear well!
2 janvier 2024
Réponse de FatFace - SUTTON COLDFIELD
Hello Stuart
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
Great service from start to finish. Easy to order online, can select delivery or click and collect. Kept up to date with order progress and speedy delivery. Lovely products. Friendly and helpful staff.
25 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Good afternoon, Nat.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sutton Coldfield store.
Take care, JB
Rugby shirt was great value and the…
Rugby shirt was great value and the colours were terrific.
21 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
A pleasure to shop with FatFace
A pleasure to shop and order from Fat face as everything is perfect from choice, ease of order, price, communication and delivery. The sheep jumper ordered online is beautiful and a nod to a very famous jumper from the 80’s. Well made, top quality, ethically made and for a worthwhile cause too.
14 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello Jules
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality that lasts
Always excellent quality that I know will last so therefore always prepared to pay the extra
6 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Maybe send an email to say its arrived…
Maybe send an email to say its arrived in store !!!!
4 novembre 2023
Réponse de FatFace - SUTTON COLDFIELD
Hello Jeanette
Thank you for your review.
I am so sorry to hear that you did not receive a email as I can see one was sent to you on the 7th November to advise that the parcel arrived in store. Sometimes as it is sent from a automated system it can go into Spam/Junk.
Have a lovely day.
EP
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