Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Voir plus
L'entreprise a répondu

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Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Voir plus
L'entreprise a répondu
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Voir plus
L'entreprise a répondu
I ordered a dress online and it arrived in my local store which saves me paying for postage and helps the environment! I usually wait for an offer on the dresses as they can be expensive, but I had... Voir plus
L'entreprise a répondu
Gorgeous, warm, cosy jumper, almost wish it was winter so I can wear it now 🤣
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
8 High Street, TN30 6AP, Tenterden, Kent, Royaume-Uni
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The staff in my local store( tenterden) Sam is so helpful always smiling. Nothing is to much trouble.

Réponse de FatFace - TENTERDEN 2
Great selection of clothing in the store and online, good quality and perfect fit.

Réponse de FatFace - TENTERDEN 2
Easy to order and arrived in store even sooner than expected.

Réponse de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2
Had an amazing experience at Fat Face in Tenterden, the staff were so friendly and very helpful.
They helped me with my shopping, especially a lady called Chloe.
She went out of her way to help me.
I’ll be coming back, thank you so much.

Réponse de FatFace - TENTERDEN 2
Excellent customer service. Very kind and helpful staff 10/10

Réponse de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2
Brilliant staff all really pleasant and go out of their way to help me find what I'm looking for if not in shop they will order for me. Have shopped in Tenterden store for years items for my twin grandsons and myself. Lovely shop lovely staff x

Réponse de FatFace - TENTERDEN 2
I'm at the wrong age group for technology lol. But even I was able to place the order without any problems which must mean it's straight forward. Brilliant that I was able to pick up locally. Staff were lovely and friendly and made me welcome when I picked up the parcel. Great experience, will definitely do it again

Réponse de FatFace - TENTERDEN 2
Ordered on line. Walked to shop and collected. Staff friendly and received my order quickly.

Réponse de FatFace - TENTERDEN 2
My favourite place for clothes!
The one shop in the high street I always head to and
always lovely staff who are so helpful.
Great to browse their website too and difficult to resist buying!

Réponse de FatFace - TENTERDEN 2
The email messenger service worked fine this time (last time there was a problem) and the staff at the Tenterden store were friendly, helpful and efficient. The clothes as always are excellent.

Réponse de FatFace - TENTERDEN 2
Very easy placing a order online, excellent service. I can return unwanted items to my local store, where the staff are always polite and helpful.

Réponse de FatFace - TENTERDEN 2
Goods arrived on time.One item didn’t fit .I returned it to Tenterden shop the young lady was so helpful.Excellent service all round.

Réponse de FatFace - TENTERDEN 2
I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me off what is generally a nice shopping experience. I love the fabrics and most of the styles and over the years have learnt what does and doesn’t suit me. I actually have quite a few Fat Face pieces that would probably fall into the ‘vintage’ category! Ordering online is good, delivery fast and being able to take returns back to the store rather than through the post/courier is really helpful.

Réponse de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2
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