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FatFace - TENTERDEN 2 Avis 80

TrustScore 5 sur 5

4,8

8 High Street, TN30 6AP Tenterden, Kent, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything fits well-(unlike some retailers)- so I am never disappointed with my buys. Great sale prices too- and it's so easy to do 'no quibble' returns -for when I've ordered multiple sizes on line.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a dress online and it arrived in my local store which saves me paying for postage and helps the environment! I usually wait for an offer on the dresses as they can be expensive, but I had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gorgeous, warm, cosy jumper, almost wish it was winter so I can wear it now 🤣

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 8 High Street, TN30 6AP, Tenterden, Kent, Royaume-Uni

  • 01580 764396

4,8

Excellent

TrustScore 5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff in my local store( tenterden)…

The staff in my local store( tenterden) Sam is so helpful always smiling. Nothing is to much trouble.

11 août 2025
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great selection of clothing in the…

Great selection of clothing in the store and online, good quality and perfect fit.

2 juillet 2025
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy to order and arrived in store even…

Easy to order and arrived in store even sooner than expected.

30 juin 2025
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Quick & easy click & collect

Quick & easy click & collect

Product quality & fit lovely 🙂

3 mai 2025
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy odering

Efficient order on line and delivered to local store

5 mai 2025
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Had an amazing experience at Fat Face…

Had an amazing experience at Fat Face in Tenterden, the staff were so friendly and very helpful.
They helped me with my shopping, especially a lady called Chloe.
She went out of her way to help me.
I’ll be coming back, thank you so much.

28 décembre 2024
Avis spontané
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Réponse de FatFace - TENTERDEN 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Helpful staff excellent service. Prompt delivery. Very happy

Excellent customer service. Very kind and helpful staff 10/10

14 octobre 2024
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quick delivery to the store thank you

Quick delivery to the store thank you

19 août 2024
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Réponse de FatFace - TENTERDEN 2

Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Brilliant staff all really pleasant and…

Brilliant staff all really pleasant and go out of their way to help me find what I'm looking for if not in shop they will order for me. Have shopped in Tenterden store for years items for my twin grandsons and myself. Lovely shop lovely staff x

26 juin 2024
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Réponse de FatFace - TENTERDEN 2

Good afternoon, Milly.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Tenterden store.

Take care, JB

Noté 5 sur 5 étoiles

Simple process from start to finish

I'm at the wrong age group for technology lol. But even I was able to place the order without any problems which must mean it's straight forward. Brilliant that I was able to pick up locally. Staff were lovely and friendly and made me welcome when I picked up the parcel. Great experience, will definitely do it again

3 mai 2024
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Réponse de FatFace - TENTERDEN 2

Good morning,
Thank you for your 5* review. I am pleased to hear that you had a positive online shopping experience and in our store. Many thanks-AB.

Noté 5 sur 5 étoiles

Ordered on line

Ordered on line. Walked to shop and collected. Staff friendly and received my order quickly.

12 mai 2024
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Réponse de FatFace - TENTERDEN 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 4 sur 5 étoiles
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Good morning,

Thank you for taking the time to leave your review.

I am so happy that you are pleased with the quality of our clothing. I hope you continue to enjoy our products as much as we do.

Take care, MM

Noté 5 sur 5 étoiles

My favourite place for clothes!

My favourite place for clothes!
The one shop in the high street I always head to and
always lovely staff who are so helpful.
Great to browse their website too and difficult to resist buying!

29 avril 2024
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Réponse de FatFace - TENTERDEN 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Tenterden store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

Noté 5 sur 5 étoiles

All good, nothing bad...

The email messenger service worked fine this time (last time there was a problem) and the staff at the Tenterden store were friendly, helpful and efficient. The clothes as always are excellent.

18 avril 2024
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Réponse de FatFace - TENTERDEN 2

Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC

Noté 5 sur 5 étoiles

A happy customer

Very easy placing a order online, excellent service. I can return unwanted items to my local store, where the staff are always polite and helpful.

26 janvier 2024
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Réponse de FatFace - TENTERDEN 2

Good Afternoon Linda,

Thank you for taking the time to leave us a review!

I am happy to hear you enjoy using our online service and that you are loving the quality of our clothing! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!

We look forward to welcoming you back!

Kind Regards, JW

Noté 5 sur 5 étoiles

Goods arrived on time.One item didn’t…

Goods arrived on time.One item didn’t fit .I returned it to Tenterden shop the young lady was so helpful.Excellent service all round.

22 janvier 2024
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Réponse de FatFace - TENTERDEN 2

Hi Jenny,
Thank you for taking the time to leave a review.
I’m sorry to hear you have encountered some issues, however, I am please our crew were able to resolve this for you.
We hope you love the rest of your order and we look forward to welcoming you back soon.
Take care, LC.

Noté 5 sur 5 étoiles

Very happy customer

Quick checkout, Quick delivery.

10 janvier 2024
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP

Noté 4 sur 5 étoiles

I love Fat Face clothes

I love Fat Face clothes - they are just ‘me’ and are my go to brand. Sadly, staff in store at our local branch need to practice saying “please” and “thank you” but I am trying not to let that put me off what is generally a nice shopping experience. I love the fabrics and most of the styles and over the years have learnt what does and doesn’t suit me. I actually have quite a few Fat Face pieces that would probably fall into the ‘vintage’ category! Ordering online is good, delivery fast and being able to take returns back to the store rather than through the post/courier is really helpful.

11 décembre 2023
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.

I am so sorry to hear of your recent experience in one of our stores, I will flag this with the appropriate department for future consideration.

I hope you have a great day!

EP

Noté 5 sur 5 étoiles
Logo de FatFace - TENTERDEN 2

Réponse de FatFace - TENTERDEN 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Great service

Item was ready promptly.
Assistant was very efficient and friendly .

27 octobre 2023
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Réponse de FatFace - TENTERDEN 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

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