FatFace - WATFORD Avis 

I visited the store on 4th March about midday

I was looking at some Gillets on sale and some jackets.

Two ladies were on the shopfloor. One was helping a c/m with Jeans

As she past me she smiled and asked me if I was ok.

I said I was ok. When I did require assistance another young Asian lady helped me.

She helped me choose the sizes. And unfortunately both were out of stock. She checked other stores for me and was very knowledgeable and helpful.

On this occasion I didn’t purchase anything.

But I will be returning as the warm welcome and friendlyness of these two ladies had made my experience pleasant.

They are credit to your company.

On 6th March - I was walking past to go to HMV

I then spotted Fatface - sorry not been in shopping centre for a while.
I came in and started looking around and was met with a lovely smile and a warm welcome.

I think her name was carol or Caroline.

She checked a sweatshirt for me and a pink shirt in a 6.

Another lady - I think a supervisor called Saffy was wearing it and it looked so bright and warm.

Theresa wasn't any. Carol
Or Caroline ( sorry can't remember) offered an order - but as it was a spontaneous purchase I wanted it there and then.

I definitely will be coming back. Such lovely atmosphere and lovely staff.

Only critique if it is- the store is very dark upon entering and it was a bit chilly.

Very pleasant assistance from both Andrew and Safina, very helpful will for sure be returning- quality of product is excellent.

Amazing service. Helpful advice ended up buying up a lot of clothes. Saf and her Sunday crew team. Great experience. The staff in here are keepers and should be rewarded as such.

Really helpful staff. Helped match colours
Saf and team were great. A real pleasure to shop here

Really great customer service - had some returns to process & wanted to purchase a top from the new collection. Andrew double-checked the store if it was in store yet, sadly not but sorted out a home delivery of the item instead for me.

I needed new jeans which I dread buying as there are so many different styles and sizes vary so much. I decided that my favourite store Fatface would be the place to go. A member of staff, Caroline, was so helpful and helped me with style and sizes. She told me about the amazingly comfortable flared jeans and when I tried them on they fitted like a dream. Caroline’s advice was invaluable and she is a real asset to Fatface with her cheerful and welcoming manner. I really appreciated it. In fact, her advice and help was so useful I bought two pairs of jeans! Thank you so much as my shopping experience turned out to be stress free and we had a good laugh!

Everyone who works in your Watford store is helpful and pleasant.

Great service, very happy with the product. Our assistant Cristina was excellent. She organized drawing for our grandchildren and helped us choose a gift for our son in law. All with a warm smile. Lovely lady.

Perfect and very beautiful colours in your shop ! 😁😁😁

Excellant seevice from Cristina & Safina at watford store.. they helped us in our shopping and very helpful thanks a lot

Love Fatface. Always great experience in store face to face with friendly helpful staff. It is great that we have a local boutique in town and I love popping in when I am in the area, usually once a week. I like to keep an eye on the new arrivals which are always fantastically displayed and tempting to purchase. All the staff are happy to help and extremely approachable without being over bearing. May we always have our Fat face boutique in Watford - thank you.

I just bought a nice dress which I was not sure about the size and if the colours would suit me but lovely Cristina helped me decide, very helpful and polite made my choice really easy.
Store was very clean, well organised very easy to look around and the sale items displayed beautifully in size order.
Definitely going back soon!

Sales person was very friendly, patient and respectful
Store was well laid out.
Not always clears what's on sale and what isn't but that's ok as the lady was happy to check.
Fatface is my favourite clothing brand. Buy stuff even if I don't need it!
Good quality clothing that wears well.

Item on time the staff at Watford are ever so nice and happy to be In work.

I was looking for a bag that I had seen online but was out of stock. I had previously seen it in the Watford branch but couldn’t find it anywhere in store either.
Caroline managed to find one from the stock room for me. Caroline and all the staff at Watford are always helpful, friendly and polite and make shopping a much more pleasant experience, thank you!

I ordered online for delivery to a store. I was kept up to date by email. Staff were friendly and helpful when I went to collect the order

Staff are very helpful and friendly. The style suits me, nice fit with easy movement.

People at the store were really helpful
Lovely dresses, with pockets!

Ordered online, and collected in store. Staff were really welcoming, friendly, and helpful (Watford store), and returns process was very easy.