They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're def... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
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Lisez les avis des autres
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Voir plus
L'entreprise a répondu
Excellent Clothes shame about online ordering when requiring a delivery to a local store. Twice on 2 orders weeks apart I've had an issue with delivery to my local store. One order took three weeks a... Voir plus
L'entreprise a répondu
Lovely clothes, found a really nice jumpsuit ordered it in petite online which fitted beautifully
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Royaume-Uni
- 01489 557170
4,8
Excellent
184 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good prompt service
Website was easy to use, could pay as a guest without having to get an account, goods arrived on time and notifications to me were prompt.
Service in the shop as I collected were very efficient.
6 décembre 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
FatFace in Whiteley are great, love shopping in there and can always find something to wear.
4 décembre 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
the menswear combines original design…
the menswear combines original design with quality at value for money prices
4 décembre 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful jacket
Beautiful jacket. The leather is soft, slightly quilted so warmer than others. Great shape and a fit, can’t wait to wear it.
16 novembre 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery to store
Fast delivery to store
Helpful staff when I picked up
Fit of item perfect
True to size
8 octobre 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered to store on time
Delivered to store on time. Friendly and helpful staff in store.
8 septembre 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer care
Great customer care. Friendly and helpful staff. Easy ordering and easy returns. Lovely clothes.
2 septembre 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and quick to send the…
Easy to order and quick to send the goods to my local store where it was easy to collect them. This store is in a shopping centre with free parking so is ideal.
18 août 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
ORDERED ITEM PICKED UP IN STORE VERY…
ORDERED ITEM PICKED UP IN STORE VERY EFFICIENT SERVICE AND QUALITY OF ITEM IS BRILLIANT
17 juillet 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice bikini and good fit
22 juillet 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First time shopping on FatFace website.
First time shopping on line with fat face, easy to order and very quick to deliver, if I need to order again on line I would be confident . I would also like to point out my wife saw the Slider’s on the M&S website but was unable to order because of their issues so luckily you have a good website.
12 mai 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality fabrics & well made
Good quality fabrics & well made. Friendly & helpful staff at the Whiteley store 😁
5 mai 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Lovely clothes most made with natural…
Lovely clothes most made with natural fabrics. Attractive designs. Easy to order on line or buy in the shop - and also very easy to return items if they don't fit or suit me.
6 mai 2025
Réponse de FatFace - WHITELEY
Hello, thank you for your review. We are so pleased to hear this. Take care, CM
Ease of purchase and collection
25 avril 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service.
I made the mistake of ordering two of the same item on line! When I collected in store I explained what I had done and they immediately sorted the return and refund within minutes. The shirts I bought are pretty good as well so I am very pleased. OK FatFace are a little expensive compared to some but I have bought many different things from them over the years, tshirts, shorts, trousers and all have been great quality and have lasted for ages. It’s true what they say you get what you pay for. Worth remembering if you are tempted to buy something very cheap off an unknown website.
25 avril 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Really comfortable shoe,easy as always…
Really comfortable shoe,easy as always to order and quick delivery to store,great colour too!!
22 avril 2025
Réponse de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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