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FatFace - WITNEY2 Avis 

102
TrustScore 4.5 sur 5

4,7

Unit 1A Marriotts Walk, OX28 6GW Witney, Oxfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service. Simin was really helpful and went out of her way to find me a dress in the right size even going to the effort of calling another store and reserving it for me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a wide selection for men and women, and everything I have bought lasts for years so is a good investment. On our last visit the assistant was so friendly and helpful and she deserves a special me... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. V... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, Royaume-Uni

  • 01993 708743

4,7

Excellent

TrustScore 4.5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(102)

13 098 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bella deserves big praise

I had a faulty water bottle and had not got a receipt. I had submitted my email to a temporary member of staff who is no longer there and she had mis-spelt my surname. The manager - Bella was amazing. She looked back through the till and found my transaction when I bought the bottle so that I could have a refund and then ordered me a replacement bottle to be delivered to my home. She was very apologetic and did everything she possibly could to ensure that I received fair and excellent service. It took her a while but her customer service was absolute

24 avril 2022
Avis spontané
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Hi there, thank you so much for your wonderful review after your visit to Witney. This is so lovely to hear and your comments will be passed on to the store team. Thank you, LE

Noté 5 sur 5 étoiles

Great service

Great service from lovely friendly helpful staff.

5 avril 2022
Avis spontané
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Good afternoon,
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy your shopping experience.
Have a great day! DW

Noté 5 sur 5 étoiles

Very friendly and helpful staff with a…

Very friendly and helpful staff with a good range of stock.

15 mars 2022
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Hello Rachel,

Thank you for leaving your feedback.

I am so pleased you had a great experience whilst shopping in our Witney store. We hope to welcome you back again soon.

Have a lovely evening!

Take care, CT

Noté 5 sur 5 étoiles

Superb customer service today from…

Superb customer service today from Agnese ( hour I have spelled this correctly). Thank you so much. J and E

13 mars 2022
Avis spontané
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Hi Mark
Thank you for your review. Great to hear you had a good in store experience at Witney. Your feedback will be passed onto the team there. We really appreciate you taking the time out to review us. Enjoy your evening. MJ

Noté 5 sur 5 étoiles

First Class.…

Excellent attention from both members of staff today,
carried out with a light and sensitive touch. Full marks and thanks from me and my wife Rosie who also purchased a coat in the sale. Well Done.

5 mars 2022
Avis spontané
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Hi, Thank you for leaving us this 5* review about your shopping experience in the Witney store. It's great reading such positive comments about the service you receive from our staff instore and that they where able to help you with your purchases. Have a lovely day! Take care, LM

Noté 5 sur 5 étoiles

Good quality.

Quick delivery, with easy and free returns. Friendly, helpful staff. Great range of styles and colours, and good quality.

4 février 2022
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Good afternoon,
Thank you for your 5* review. I am happy to hear that you have had positive experience. Have a great weekend. Many thanks-AB.

Noté 5 sur 5 étoiles

Always top quality

Always top quality, never disappointed

26 janvier 2022
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Hi Tim, Thank you so much for your review, its great to hear about your positive feedback.
Have a great day, LM

Noté 5 sur 5 étoiles

Excellent service from Witney Store

During the Christmas rush, I visited the Fatface branch in Witney to purchase some gifts for family members. I was warmly greeted by the staff and dealt with by a wonderfully friendly employee called Agnese - considering the intensity of the Christmas shopping spree, it was refreshing to come to such a welcoming store. The products were fantastic and greatly received. I would happily recommend their products and their store in Witney.

2 janvier 2022
Avis spontané
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Good Morning Jason!

I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.

I hope you have a great day! CA :)

Noté 5 sur 5 étoiles

Witney Shop

Witney Shop
We love the Fat Face clothes and the service in our local store makes the experience special. Very helpful and friendly staff. Special thank you to Daisy.

24 décembre 2021
Avis spontané
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Aww thank you Daisy for writing us a 5 star review CP

Noté 5 sur 5 étoiles

Great for Christmas presents

Great for Christmas presents. Lovely staff who are happy to help! Also do NHS discount. Thank you

20 décembre 2021
Avis spontané
Logo de FatFace - WITNEY2

Réponse de FatFace - WITNEY2

Hi Lexi, Thank you for taking the time to leave your 5* review. It is so wonderful to hear of your recent experience in Witney. I will be sure to pass your feedback on. Take care, LE

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