Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our garden storage was damaged when it arrived due to rough handling in transit, favros arranged collection and replacement quickly. Very happy with the product and service we received.

Noté 5 sur 5 étoiles

This company gave me the cheapest price for the item I ordered. Unlike competitors the delivery service was also free, so win win. I would definitely order from this company again as overall the servi... Voir plus

Noté 5 sur 5 étoiles

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... Voir plus

Noté 5 sur 5 étoiles

Checked this website out using Trustpilot and saw they had goud feedback. Bought a new Woods dehumidifier from them for at least £40 less than other online retailers. Quick delivery too although they... Voir plus

À propos de l'entreprise

  1. Service e-commerce

Écrit par l'entreprise

favros.co.uk - Excellence, Delivered.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

247 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Goods never received!

Was informed goods had been despatched but to date they haven’t been delivered! Sent e-mail to chase Order but received no response - Will not use this Company again!

** As a update FAVROS have now contacted me and are going to replace the item at no extra cost - So I accept mistakes do happen and retract my initial remarks towards them **

23 août 2025
Logo de favros.co.uk

Réponse de favros.co.uk

Hello Lindsay,

We’re very sorry to hear about the issues with your delivery and completely understand your frustration. We have already contacted you directly regarding this matter and explained that, according to the tracking, your parcel has not moved since 27th August. We have raised an investigation with Evri to locate it.

In the meantime, we have offered you two solutions so this can be resolved without further delay:

We can resend your original order at no extra cost, or

We can issue you a full refund.

Please reply to our email or contact us directly at sales@favros.co.uk
so that we can proceed with the option you prefer.

Once again, we apologise for the courier’s failure in this case and want to reassure you that we are a legitimate business and are committed to making this right.

Kind regards,
Customer Support
favros.co.uk

Noté 2 sur 5 étoiles

Not impressed when it comes to water

I wanted to purchase a wet and dry vacuum cleaner mostly to use sucking up water after being heavily mopped.

I did some intensive research into what would be the best one, with many different other brands available I saw that DeWALT is a good brand and the vacuum cleaner itself looked good so I went ahead and purchased it.

First inspection I used it to vacuum my rug and kitchen floor, the suction is so powerful that I'm impressed with what it actually brought up compared to my Hetty and Dyson.

I was impressed with the size of it where you could technically suck up a lot of rubbish, debris, wood shavings, anything really.

So eventually after a week or so of receiving it the time was to put it to the test, I have a large room that's just concrete flooring that really needed scrubbing with water so I threw aload of bleach on the floor and a quarter mop bucket of water, scrubbed it all with a brush then sucked up the remaining water with the DeWALT vacuum cleaner, it was all going really well, doing its job lovely, sucking up that water, then I put another quarter of water down just to clean up the rest of the bleach.

This is where it went wrong, first the tap at the front where you drain the water was leaking even when I put it on as tight as I could, secondly the blow function was spewing out soap bubbles, and thirdly the barrel seemed to have been leaking a little it where it sits in the plastic for where the wheels go.

I turned off the vacuum cleaner by the plug and opened it up to find that there was plenty of space where I could have shcked up at least another full bucket of water, so I just thought it'll be OK, maybe it's just the soap bubbles inside that's getting shucked up into the motor.

So I carried on and then the vacuum water kinda cut off where it stopped sucking up like it would do when there's a blockage so I decided to not carry on, drained the vacuum cleaner, sucked up a bucket of fresh water just to clean it out before drowning it and I decided that I'm not impressed, it shouldn't be leaking, it should be blowing out bubbles, so I got rid of it.

I'll give it 2 stars for having a really nice strong suction, and that it would be great in a garage, workplace setting with woodwork, or dirt etc...

Maybe ok for small spillages, but not to suck up a room full of water, especially soapy water.

I'm going to try the henry wet and dry one next and see if that's any better as I'm really disappointed.

10 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb

I never received my parcel but was showing it had been delivered so I notified them and they resent a replacement straight away. I was really pleased with theor service and fast response.

11 juin 2025
Noté 1 sur 5 étoiles

Ordered a BRAND NEW Makita type 2 case…

Ordered a BRAND NEW Makita type 2 case and received as USED! Beware of this seller!!

3 mars 2025
Logo de favros.co.uk

Réponse de favros.co.uk

Dear Zafar,

I have looked into our records, and the only order we have from you is for one unit of the Winix Zero-SE Air Purifier, placed on 2nd March 2025 (Order Number: 23253). According to our delivery records, the order was delivered successfully on Tuesday, 4th March 2025 at 08:26 via DX.

Regarding your complaint about a "Makita Type 2 case" order — unfortunately, we do not sell this product in our store, and there is no such order associated with your account.

Could it be that the review or complaint was mistakenly directed to the wrong shop?

Please let us know if you need any further assistance.

Kind regards,

Favros

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus