Fbcountyusa Avis 

Worst experience I have ever had with an online shop — avoid at all costs.

I placed my order on June 13th. It took them 16 days just to ship it, and the package didn't arrive until 46 days later. No proactive updates, no apology — I had to chase them myself every step of the way.

When the package finally arrived, the wrong item had been sent. They had replaced a shirt I ordered with a duplicate of another item already in my order. Classic sign of a company that oversells inventory without checking their stock.

When I contacted support, they strung me along with generic copy-paste replies and then sent me a return link — knowing full well that international orders cannot be returned. I only found this out by going to their website myself. That is not a mistake, that is deliberate.

I am now pursuing a chargeback through my bank.

This is a company that takes your money, ships what they have, and then wastes your time when something goes wrong. Save yourself the frustration and shop elsewhere.

Their policy is to refuse refunds even when there’s a problem with the items. Both the clothing and the customer service are terrible.

The negative review I submitted for the product was never published, and customer service ghosted me when I asked about it.

I ordered 12/21 for my kids Xmas gifts (2x no delivery) I waited a month for 1st, non delivery. I emailed they said they'll send a replacement, 2 weeks go by I ck the tracking, it says delivered. I email again and they only wanna do a partial refund. So I go on TT comments and ask if this happened to anyone else, because i thought maybe I got
scammed. they block me for "attacking" its 2/26 I'm so disappointed and my kids never got their gifts :(

Best jeans and just clothes I’ve ever worn and I’m 50! A hybrid of 90s hilfiger and dickies! Word up I’m a customer for life and I can’t give enough respect to fbcounty! 100 💯 I highly recommend!

They sent me the wrong item. I ordered a brown and black shirt. They sent me a tan and grey shirt. I was very disappointed when I opened up my package. I sent them an email about their mistake and they never responded to me. Waste of money! Very frustrating and disappointing. Worst customer service!!

I bought a shirt from them in my normal size. It arrived about 10 days later. When I tried it on, it was way too small. Tags attached, all original packaging intact, I requested an even exchange for a size up. After several emails requesting pictures of the shirt, the packing slip and packaging, I was told no, it was a promo, so they can't do the exchange. I didn't want a refund, I offered to pay the promotional discount but was refused. Now I have a cute shirt that I'll never be able to wear. Their sizes aren't true to size at all and they will just keep your money. AVOID!

As much as i like the quilty of the sweats i well no longer support this company. I made a pitches for my niece for Christmas the item was slightly to small for her so i tried to exchange for a size up. I didn't want money back just a easy exchange but they are refusing to because they say it was bought during the black Friday week due to sales but thing is the item i got wasn't a sale it was full price so now i have a track suit that can't be worn due to their dumb policy.

If I could do zero I would! What sucks is I received the pkg quickly all info on tracking was great wanted to use it again till I tried to return it because it was to small I hit return and it says rejected and it was an all sales were final sale and if u read the refund policy it only says the stuff bought on Black Friday can’t be returned. So they decided to keep my money not give a legitimate reason for it and not get any more business from me. Big red flag! Do not spend the money here if something is wrong your screwed!

After almost two weeks of waiting, my order was suddenly canceled due to “insufficient stock.” Unbelievable — especially since the items are still shown as available on their website. On top of that, the website doesn’t work properly; at times I couldn’t even log in to my account.

The support team had even assured me earlier that the item had already been shipped, which turned out to be untrue. Overall, a very disappointing experience and extremely poor customer service. I would not recommend ordering here.

I placed an order on oct 14 . Paid 50 buxks for ahippjng and in 8 days they arent able to privide tracking even tho i have told them multiple times that my makl room js nkt sexure and i NEED THE TRAXKING . They have respinded twice by sayibg they will do their best to let me knkw when tbe pqckage arrives and cannotnlrovide trcking or a refund . So iam forcing a stop payment . DO NOT ORDER HERE THEY HAVE 0 CUATONER SERVICE iam.order numer 304104 DO NOT SHOP HERE THEY WILL NOT PROVIDE TRACKING FOR 50 DOLLAR SHIPPING . 0 CUATOEMR SERVICE

My wife mistakenly bought me the wrong sized shorts, so we emailed customer service to correct the error. It's beena week and I still haven't gotten a response. They just mailed me the wrong size anyway. I've emailed other business and have always gotten a fast response, but not FB County. I won't be buying from them anymore

There clothing is really great quality, I bought myself and my boyfriend these matching shirts the package came right on time, the shirts are durable and good quality and was the exact product like on there website