I tried to change the size of two T shirts, sent back as the support indicated and written down the order number and my phone number on the package , email them the tracking number and mail receipt,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... Voir plus
L'entreprise a répondu
Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... Voir plus
L'entreprise a répondu
Looks like this company has now removed the thousands of DTF and Sublimation transfers we could once purchase...without any warning! Wonder who made this bad decision.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.
Coordonnées de contact
1607 WEST ORANGE GROVE AVE, UNIT C, 92868, Orange , Etats-Unis
- +1 800-581-4378
- contact@artistshot.com
- artistshot.com
2,2
Bas
348 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Be careful! Cheating!
I tried to change the size of two T shirts, sent back as the support indicated and written down the order number and my phone number on the package , email them the tracking number and mail receipt, however they rejected my email and I never received any response. Totally unprofessional cheating.
20 avril 2026
Avis spontané
Réponse de Artistshot
Hello!
Thanks for taking the time to leave a review. I understand your frustration, but I can assure you that we don’t reject emails from our customers. It’s possible there was a technical glitch or a connection error that prevented your message from reaching us.
Please try sending that email again with the tracking information and receipt. Once we have it, I’ll make sure your case is prioritized and taken care of immediately.
Kind regards,
Artist Shot LLC
Happy Customer/Co is Legit
I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update until then. I paid for expedited shipping but didn’t receive my product until after the estimated time. Overall very satisfied. I wrote my review bc I almost questioned if this company was legit based on other reviews I saw and wanted people to know it is.
24 avril 2026
Avis spontané
Réponse de Artistshot
Hello!
Thank you so much for the honest review! We’re grateful that you shared your experience and helped others see we’re the real deal :)
We're sorry for the shipping delay. Since we missed the estimated delivery date, our team has issued a partial refund as compensation for the wait.
So glad you love the hoodies!
Kind regards,
Artist Shot LLC
I’ve had a hard time finding the exact…
I’ve had a hard time finding the exact shirt I wanted and Artist Shit was able to deliver. Within just a few days, the shirt arrived as depicted and the material is excellent and breathable…not some low-grade fabric. I will definitely be ordering from them again in the near future!
20 avril 2026
Avis spontané
Réponse de Artistshot
Hello!
Thank you so much! We're thrilled to hear you're loving the fabric and that we could help you find exactly what you were looking for.
We can't wait to see you back in the shop soon!
Kind regards,
Artist Shot LLC
I am OVERJOYED with my purchase of my…
I am OVERJOYED with my purchase of my Alma Mater's sweatshirt. The emblem is the original style. The quality of graphic and shirt is excellent, better than what is being sold at the college store. I will be ordering MORE.
16 mars 2026
Avis spontané
Réponse de Artistshot
Hello!
Thank you so much for your incredibly kind words. We are absolutely thrilled to hear that you love your new sweatshirt.
We truly appreciate your support and can’t wait to help you with your next order whenever you're ready. Thank you for being such a wonderful part of our community!
Kind regards,
Artist Shot LLC
Looks like this company has now removed…
Looks like this company has now removed the thousands of DTF and Sublimation transfers we could once purchase...without any warning! Wonder who made this bad decision.
17 mars 2026
Avis spontané
Réponse de Artistshot
Hello!
Thank you for reaching out and sharing your feedback.
We periodically review and update our product catalog to ensure we are focusing on the items that best align with our current production capabilities and quality standards. This does mean that some items are occasionally removed or discontinued to make room for new designs and products.
While we understand it’s disappointing when a favorite item is no longer available, these decisions are made to help us provide the best possible service and selection moving forward.
Kind regards,
Artist Shot LLC
Received Onesie with Burn Marks
I ordered a onesie for my baby daughter who is in the NICU. What I received is a onesie with a large black burn mark across the middle and part of the image printed is melted. Have contacted support email multiple times to request a replacement or process a refund and have not received any response. Unable to reach anyone via phone.
Order #0000756683
Next step will be to open a dispute with my bank if this is not resolved soon.
15 février 2026
Avis spontané
Réponse de Artistshot
Hello,
Thank you for taking the time to leave your review! We are incredibly sorry to hear about the condition of the onesie you received, especially given the circumstances.
We reached out to you several days ago via email with some solutions to get this fixed immediately, as we definitely want to make this right. We were just waiting for your confirmation on how you'd like us to proceed (whether you'd prefer a replacement or a refund).
Thank you for providing the order number here! Please let us know which option works best for you, and our team will take care of it right away.
Kind regards,
Artist Shot LLC
Charged my card with no email confirmation
Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud business. Just complaining and writing bad reviews does NOTHING. (Oh, and forget about their Customer service, they ignore you, AFTER processing they money off your card.)
30 novembre 2025
Avis spontané
Réponse de Artistshot
Hello,
Thank you for taking the time to leave a review. We've found your order in our system but we have no records of any attempted communication through our channels. Please, use our official email address for Support and we'll give you further info about your order number, tracking number, and general status of your package. Our team will also try to get in contact with you to solve any remaining questions.
Best regards,
Artist Shot LLC
Scammer!!
Scammer!!! Ban my artist account and took all my profits! Beware!
29 septembre 2025
Avis spontané
Réponse de Artistshot
Hello,
We are sorry you were negatively affected by our processes; however, your account can be completely restored as long as it does not contain any copyright-infringing content. Please contact us at our support email so we can review your case and process the restoration accordingly.
Best regards,
Artist Shot LLC
The beanie is awesome!
The beanie is awesome. It is exactly as shown in the photos and is very comfortable. It shipped very quickly and I’ve been wearing it since I received it. Thank you so much for the wonderful beanie.
20 octobre 2025
Avis spontané
Réponse de Artistshot
Hi Abby,
Thank you so much for your review! We’re thrilled to hear you enjoyed your beanie. It truly makes our day knowing our customers are happy. Hope to see you again soon!
Sincerely,
Artist Shot LLC
Poor Quality
I ordered a t-shirt from Artistshot and the product was of very poor quality. The T seam separated about 8" along the left side. Totally unusable. I immediately through the product in the trash.
7 août 2025
Avis spontané
Réponse de Artistshot
Hello Van,
Thank you for taking the time to leave a feedback message.
If that happened to your product, we can guarantee a solution. We have informed our Support Team already and they'll be in contact with you in no time.
Sincerely,
Artist Shot LLC
Find another website
The tote bag I received was several inches smaller than the one I ordered, and part of decal was illegible. They refunded me and I made a new order. It didn’t arrive for four weeks, and customer service repeatedly ignored my inquiries.
17 juillet 2025
Avis spontané
Réponse de Artistshot
Hello Julie,
Thank you for your feedback; we genuinely value it.
We'd appreciate an update on your recent order. Specifically, could you confirm if you received the expected item? Our team is ready to assist with any further inquiries you may have.
Sincerely,
Artist Shot LLC
Bad quality print on hat
Only after I stayed on top of contacting them I received my hat. The logo is of very poor quality and blurry print.
6 juin 2025
Avis spontané
Réponse de Artistshot
Hello Richard,
Thank you for taking the time to leave a review. If you are unhappy with your order, please write a new email to our team and we can settle a refund. We understand tastes may vary and sizes as well, so we would not like you to feel forced to keep an item you did not enjoy.
Kind regards,
Artist Shot LLC
Inferior Product Make Return Difficult Poor Delivery Time
They advertise a product as though it is embroidered. It's not, it's screened. Couple this with waiting forever for shipping. Inferior product. They make returning it and the path way difficult.
4 juin 2025
Avis spontané
Réponse de Artistshot
Hello!
Thank you for taking the time to leave a review!
If you received a product with different characteristics than those shown on our website, we encourage you to write to us via email and we'll review your case. Please, know that most of our articles are digitally printed, as Artist Shot is a print-on-demand company.
Kind regards,
Artist Shot LLC
Don't buy from this company. Cheapest thin material I've ever seen for a baseball cap. It was crushed in a plastic bag when I got it. The stitching is crooked. No way to return it. No return labels
Cheap material. Crushed in a plastic bag. Stitching is crooked. No return label
30 mai 2025
Avis spontané
Réponse de Artistshot
Hello!
Thank you for taking the time to leave a review!
If your product arrived in poor conditions, please communicate with our Customer Service Team and you may request either 1) A free replacement; or 2) A refund for your order.
Kind regards,
Artist Shot LLC
I ordered a license plate from artist…
I ordered a license plate from artist shot and it never came even though it said delivered. So I emailed then and they told me it wasn't their problem and to contact the post office. The post office can't help. So I paid for nothing
16 avril 2025
Avis spontané
Réponse de Artistshot
Hello!
Thank you so much for taking the time to leave a review—we truly appreciate it!
Regarding your case, we do offer a one-time courtesy replacement if an item appears to have not arrived. To move forward, please provide your full shipping information again so we can resend your product.
We also kindly encourage you to review our company policies, where you’ll find an explanation of how we handle situations like this. :)
Kind regards,
Artist Shot LLC
Artist Shot sold me a clearly defective…
Artist Shot sold me a clearly defective product which they insisted I pay for return shipping to receive a refund.... They gave me the run around until I finally contacted my credit card company, sent them background info and pictures of the defective product and received a final credit within a week or so.
20 janvier 2025
Avis spontané
Réponse de Artistshot
Hi there!
Thanks so much for taking the time to leave a review. We're really sorry to hear the item wasn’t what you expected — but we're glad the issue got resolved! We'll work harder in the future to send our customers the products exactly as they're purchased! :)
Wishing you an amazing day!
Artist Shot Team
Fraudulent Website
Fraudulent Website, My Money of 800$ has not been paid until now, I tried to contact them through their contact and they always answered with lies...
I will spread about this website to any social media.
16 mars 2025
Avis spontané
Réponse de Artistshot
Hello!
Thank you for taking the time to leave a review!
We take designer payments seriously and are committed to providing the community with copyright-free content. If you haven't received your payment and your account is free of copyright, please provide your information for account review. You will be notified of your payment status after the review!
Have a great day!
Artist Shot Team
scam company don't buy anything here
scam company don't buy anything here , trust me.
2 mars 2025
Avis spontané
Réponse de Artistshot
Hi!
Thank you for your feedback! We appreciate you taking the time to leave a message. Please, tell us more about your case so we can help you.
Have a great day!
Best regards,
Artist Shot Team
Very good customer service
Very good customer service. I ordered a hat to be sent to my dad and didn't notice that the form had auto-filled MY home city and zip code.
When I checked on the status of the order they quickly help me make the necessary corrections and offered to ship the hat again, now that the address was correct.
Awesome!
19 février 2025
Avis spontané
Réponse de Artistshot
Hi!
Thank you for your feedback! We appreciate it and are glad you resolved the issue promptly. We hope you enjoy your product, and remember, we're here to help if needed.
Have a great day!
Best regards,
Artist Shot Team
Scam. Non-existent customer service
I can't even count how many times we've contacted these people about our order (at least 3 though) and ZERO response. Our package was sent to the USPS Mail Recovery Center aka the 'graveyard' where your stuff goes to die. Which means, there was no return address and our address was incorrect. We tried contacting USPS but they wanted specifics about the package which obviously we didn't know (size, what it looked like) and a return address for the sender. We had no clue and contacting this company has led us nowhere. We just want a refund since our stuff is probably gone. It's really amazing how companies can get away with customer service like this and basically stealing people's money; I know some people will just let it go, not us, lol.
17 février 2025
Avis spontané
Réponse de Artistshot
Hi!
Thank you for your review; customer feedback is important to us. Please text your order details to +1 (657) 223-0528, and a team member will assist you as soon as possible.
Have a great day!
Best regards,
Artist Shot Team
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