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Ordered a product, Whalers hat, for Father’s Day. I knew that the arrival date was after Father’s Day so I gave him a picture. We’ve been awaiting product. June 17 shipped, 18th in Las Vegas. July 2nd… asking for a review for a product I haven’t received. And now crickets! Do NOT waste your time with them. I wish I had seen these other reviews before this.
I paid for my hat in full and did not receive the product. Customer service has stopped responding to me and they have not refunded my payment.
I ordered a T shirt from them 2 weeks later still nothing. contacted them by email 3 times and had to leave a message by phone twice (they would never answer the phone) and never received a single response. Had to go through PayPal to get my refund. GO ELSEWHERE!
I am highly disappointed with my experience. The website explicitly stated the item would be delivered on June 17th, which is the sole reason I paid extra for express shipping—I needed it for an event on June 19th.
Not only did it miss the promised June 17th date, but it wasn't delivered until June 22nd—three days after my event had already passed.
Paying a premium fee for express shipping is supposed to guarantee a fast, reliable delivery date. In this case, it was a complete waste of money, and I was left without the item when I actually needed it. I would not recommend relying on their shipping dates.
Cheap quality material and craftsmanship. Very disappointed because I really liked the design.
Hat public doesn't deserve a star. This site wouldn't let me write reviews with out a star.
Poorly made products. 3rd's not even 2nd's decal lettering. No return receipt
No way to contact them Scam all the way...!!!!!
Millions of options and designs to choose from. I got the two hats that I ordered exactly as they were described. I couldn't be happier!
By mistake, I was sent the wrong hat, and mistakes can happen. I called up the Hatpublic customer service and they immediately told me there would be no problem in getting a refund. They were fantastic and I got the refund back within two hours.
Mistakes happen as I said, but these guys were great. I will shop with them again.
i bought a bucket hat from hat public. It was supposed to be one hat fits all. Lie! It was way too big. But the worst part was there is no way to get to these people. They do not offer refunds. They cannot be reached by phone or email. They dont include a packing slip or a return label. In other words you are stuck with what they give you. Stay away. This company is awful!!
Dont buy there beanies. This is the 1st and last time I will anything from this site. Shipping is overpriced. Beanies from this website are garbage quality and overpriced. Beanie was 22 and its worth at least 5 dollars and the printing on the beanie peeled off. I scratched it and it already started peeling as soon as I took it out the package. Buy at your own risk. Got my money back from PayPal though.
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