ArtistshotAvis 

348
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I tried to change the size of two T shirts, sent back as the support indicated and written down the order number and my phone number on the package , email them the tracking number and mail receipt,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Looks like this company has now removed the thousands of DTF and Sublimation transfers we could once purchase...without any warning! Wonder who made this bad decision.

L'entreprise a répondu

À propos de l'entreprise

  1. Shopping & mode

Écrit par l'entreprise

Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,2

Tous les avis

(348)

10 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Horrible customer service

Horrible customer service. The absolute worst. purchased a couple of DTF transfer decals that were $1.43 each. One of them was unusable. They refused to send me a new different decal that was usable.
Poor customer service over a $1.43 Caution before you buy..they will not provide you a exchange or refund for any products they send you that are defective.
Unhappy Customer!

11 juin 2024
Avis spontané
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Réponse de Artistshot

Hello!

Thank you for taking the time to place a review. Could you reach out to us about the matter? I believe it is possible to give you a replacement for your DTF Transfer, including a list of instructions on how to apply them properly!

Have a great day!

Noté 1 sur 5 étoiles

Artistshot is a scam

Artistshot is a scam. I ordered a red onesie for my son with cheezits logo on it. Instead they sent me a red onesie with an offensive image on it. They would never reply to any of my emails. Do NOT use this company!!!

25 mars 2024
Avis spontané
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Réponse de Artistshot

Hello!

Thank you for taking the time to place a review! That shouldn't have happened, your order must have gotten mixed up with another, which is completely our mistake. In these cases, we provide replacements. Please, reach out by call if possible and we'll make it for you.

Have a nice day.

Noté 1 sur 5 étoiles

ZERO STARS

ZERO STARS! ORDERED A COLLEGE FRATERNITY BACKPACK GOT A FAKE TRACKING NUMBER FROM "DHL" SCAMMERS!!!! I'M FILING A FRAUD REPORT WITH MY BANK AND REQUESTING MY MONEY BACK. WITH WHEN I TRY TO CONTACT THE COMPANY VIA EMAIL PROVIDED ON "SHIPPING" EMAIL.... THE EMAIL BOUNCES BACK FRAUD FRAUD FRAUD FRAUD!

3 juin 2024
Avis spontané
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Réponse de Artistshot

Hello!

Thank you for taking the time to place a review! We take matters like these very thoroughly, and non-working DHL links should be reported to us, so that we can create a replacement order for the customer. We don't want our customers to be unsatisfied or not receive their orders at all. If you notice something like this, please inform us! We'll continue to work to provide a better service.

Have a nice day!

Noté 5 sur 5 étoiles

Stylish and comfortable..

The snapback I ordered is fantastic<333 The fit is perfect and the quality of the embroidery is top-notch. It's stylish and comfortable! And I love that I could customize it to my liking.

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I ordered one with a personalized…

I ordered one with a personalized design, and the result was fantastic. The hat itself is of great quality, made with durable fabric that feels like it’s built to last. The adjustable strap at the back is smooth and easy to use, ensuring a perfect fit for any head size. As for the design, it was printed with incredible precision and vivid colors that haven’t faded a bit, even after several outings in the sun. The attention to detail in the printing process is evident, making my custom design come to life exactly how I imagined it. Customer service was also top-notch, with the ArtistShot team providing excellent communication and fast shipping. This hat has become a staple in my wardrobe, blending style and personal expression perfectly. I’m thoroughly impressed and would recommend ArtistShot to anyone looking for high-quality, customizable hats

16 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Unusable Tee Shirt

I recent bought a tee shirt from Artistshot. The delivery was prompt, but the shirt was extremely oversized. I tried washing twice to shrink it, but it was still way too big. After washing twice I couldn’t return it so I’ll donate it and never again use this vendor. A warning to all that my Artistshot shirt was an inferior product. Also, They didn’t reply to my message of complaint.

10 mai 2024
Avis spontané
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Réponse de Artistshot

Hello Thomas, we're very sorry to hear that. If there's a size issue, we assist our customers so that they can be able to change them for one that suits them better. We still hope you found the item you were looking for, if not with us.

Noté 1 sur 5 étoiles

Horrible service

Horrible service. Do not order. They take your money and do not provide anything in return. Stay far far away.

9 mai 2024
Avis spontané
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Réponse de Artistshot

Hello Justin, we're sorry for the experience you had. We checked the status of your order and the shipping company wasn't able to deliver it, so it got returned. Please, talk to us again so we can attempt another delivery!

Noté 5 sur 5 étoiles

I have bought from them once before and…

I have bought from them once before and I got my order! We loved it! No issues what so ever. It's been a year and I am going to order again. My order has been placed and I'll come back and let you know.
Follow up: I received my order! Every thing looks great except the size. I ordered a 3T for my son and it's so SO small. More like a18- 24 month. If this is the case and they run so small, I'll need a 5T! I am going to see if I can do an exchange- we will see how that pans out. Update a few days later I recived my exchange. Only down side is you have to pay for shipping to return. Then they send your exchange back to you on their shipping dime.Toddler sizing runs small. Their 5T is more Mike a 3-4T. It's perfect. Just size up!

28 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

ArtistShot scammed me...they never sent…

ArtistShot scammed me...they never sent me my order #0000518566 dated 14th Mar even though they have charged me for it and they never response to any of my attempts to get an explanation from them.It is hopeless to try to get in touch with them,Whatever you do, do not buy anything from them.

22 avril 2024
Avis spontané
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Réponse de Artistshot

Hello Ronald, we checked the status of your package and it appears you received it! I am very sorry for the delay, international orders do take some time to arrive. We'll provide better service for our customers in the future.

Noté 1 sur 5 étoiles

Couldn't execute

I was so excited to get my product, but when I did the placement was TERRIBLE and even though I went through customer service, they sent me back the same hoodie, not fixing or following any instructions....in the meantime, I paid for shipping 3 separate times!

16 avril 2024
Avis spontané
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Réponse de Artistshot

Hello Krista, that's very unfortunate! I apologize for your experience, we will continue to improve our communication and printing techniques to be able to provide better products.

Noté 1 sur 5 étoiles

I ordered an Mis Amigos hat and paid…

I ordered an Mis Amigos hat and paid for express shipping (which was at much as the hat). Not only did they process it as standard shipping but they sent me the completely wrong hat. Completely unprofessional and a waste of time and money. It took three days for them to respond to my email and then they expected me to pay for shipping when it was their mistake.

8 avril 2024
Avis spontané
Logo de Artistshot

Réponse de Artistshot

Hello Emily, I am sorry for the wrong turn of events. Could you give us information regarding this so we can send you a replacement? (If we haven't yet)

Noté 5 sur 5 étoiles

ArtistShot impressed me once again with…

ArtistShot impressed me once again with their custom coffee mugs. The quality of both the mug and the print exceeded my expectations. The colors are vibrant, the design is precise, and the mug itself is sturdy and durable, easily withstanding daily use and dishwasher cycles. Their customer service was outstanding, ensuring my design was perfect and the delivery swift and secure. ArtistShot combines professional quality with a personal touch, making it my go-to for unique, personalized mugs. Highly recommended

21 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

ArtistShot has truly exceeded my…

ArtistShot has truly exceeded my expectations! I recently ordered a custom-designed t-shirt, and I was blown away by the quality of both the material and the artwork. The t-shirt fabric is soft, comfortable, and durable, holding up brilliantly even after several washes. But what really sets ArtistShot apart is their exceptional artwork and customization options. The design I chose was vibrant, detailed, and perfectly executed, showcasing an impressive level of craftsmanship. Their customer service was top-notch as well, providing helpful and prompt responses to my inquiries. Shipping was fast, and the item was carefully packaged. I’m beyond satisfied with my purchase and would highly recommend ArtistShot to anyone looking for high-quality, artistically designed apparel. They’ve earned a loyal customer in me

26 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

I received a watch band and after week…

I received a watch band and after week it broke. I emailed and called multiple times and no response I want a replacement but nothing from them. Very disappointing

23 mars 2024
Avis spontané
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Réponse de Artistshot

Hello Daniel, I believe we sent you a replacement soon to correct the problem. Did everything turn out well with it?

Noté 1 sur 5 étoiles

THEY DO NOT PAY MY MONEY SINCE AUGUST…

THEY DO NOT PAY MY MONEY SINCE AUGUST 2023 AND THEY ANSWER MY MESSAGES WITH THE SAME TEMPLATE
Artistshot does not pay designer commissions.
I have been selling my designs on this site for more than 2 years. Unfortunately, they have not sent my payments since august 2023. and they don't answer my emails anymore. Please think twice before using a platform that victimizes its designers in this way.
ID: hitohelas
My e-mail address: hitohelas @ gmail.com
reply to artistshot reply: some my designer friends also got suspended after asking their payment, so not surprise

25 mars 2023
Avis spontané
Logo de Artistshot

Réponse de Artistshot

Hello. We were notified that your designer account has been blocked because it has trademark and copyright content.

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