Feather & Grey Interiors Avis 

146
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Feathers & Grey interiors come highly recommended. Mark has now fully furnished our home with shutters and blinds. We have been extremely impressed with the whole process from initial contact to compl... Voir plus

Noté 5 sur 5 étoiles

Thank you Mark and Kirsty, great work and quality shutters. We have shutters throughout our home all from feather and Grey. I wouldn’t trust anyone else, Mark is a gentleman and respectful. Thank y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were really impressed with Feather & Grey Interiors through the process beginning to end. Mark came round and spent time measuring up, talking us clearly through all of our options. Once the shutte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The quotation process was made easy with samples of the different styles, folding arrangements and colours. Once we agreed what we wanted we paid 50% up front. The order was sent to China for manufac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rideaux et stores
  2. Magasin de rénovation

Écrit par l'entreprise

Feather & Grey Interiors are a family-run bespoke window furnishing company based in St Albans offering premium handmade window shutters, blinds and curtains, covering Hertfordshire, Bedfordshire, Buckinghamshire, Essex, London and parts of Surrey. Made with precision and unrivalled quality, our plantation shutters are a truly premium product, made from a solid hardwood; our curtains are made of beautiful handmade fabrics from some of the best designers in the UK and we also offer an extensive range of blinds to suit all window styling requirements.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(146)

31 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Not recommended

More than 6 months after placing order, we still do not have our bedroom curtains. Repeated excuses and now will not respond.
We also had to stop videos being taken in our house.
Not recommended. Totally unreliable.

18 janvier 2024
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Martyn,

We are sorry to hear you feel this way.

As discussed with your wife, the delay has been due to the availability of a large quantity of one particular fabric for the bedroom curtains. We have always been transparent regarding this and have even shared communication between ourselves and the fabric supplier highlighting the issues. We can completely understand your frustration regarding this as we too have been incredibly frustrated and have been working very closely with our suppliers to push this forward as quickly as possible. We do not wish for yourselves to wait longer than necessary, however, we must highlight that the availability of fabric is completely outside of our control.

In regards to our responsiveness, we spoke with your wife earlier this week with an update and was unable to answer her phone call yesterday due to being in appointments, from which we have since discussed with her.

Regarding the videos, we have previously discussed offline and have apologised for our misunderstanding.

Again, we are saddened to hear you feel this way and will continue to work alongside your wife to ensure delivery and installation of your bedroom curtains as quickly and efficiently as possible.

If you wish to discuss further with us, please do let us know.
Feather & Grey Interiors

Noté 5 sur 5 étoiles

I am in love with my new shutters

I am in love with my new shutters! I had shutters put in all of the windows at the front of my house including a large square bay window and they look amazing both inside and outside!

When initially looking at companies Mark was great at advising me of my options (who knew there were so many) and he helped me pick the perfect shutters for my new house. The communication was great giving me updates on once the shutters had been manufactured and when they would be ready to install. On installation Mark was personable and professional and he left my house spotless.

I would recommend Feather and Grey to anyone!

27 novembre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Karen,

Thanks so much for writing such a lovely review for us. As a family-run business, we strive to go above and beyond for our clients, so we're delighted you love your new shutters and the excellent service we provided. Enjoy!

All the best,
Feather & Grey Interiors

Noté 5 sur 5 étoiles

Very happy with our new shutters

Very happy with our new shutters.
Thank you to Mark and the team for the first class product and service

20 décembre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Gareth,

Thanks so much for writing a 5 star review for us. We're delighted you love your new shutters and the service you received from us. Enjoy!

All the best,
Kirstie
Feather & Grey Interiors

Noté 5 sur 5 étoiles

Fantastic Wooden Shutters

After considering various options for wooden shutters and receiving multiple quotes from different companies, meeting Mark from Feather and Grey was the turning point for us. Their service stood out, and the shutters they provided have truly revitalized our home—they're not just stunning but also boast exceptional quality. The difference they've made in brightening and warming up our rooms is remarkable. Mark's meticulous attention to detail during the fitting process was impressive, and his polite demeanor added to the overall excellent experience. We extend our sincere gratitude and wholeheartedly recommend Feather and Grey. Thanks again Anna & Kyri.

17 décembre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Anna & Kyri,

Thanks so much for taking the time to write such a lovely review for us. We're thrilled you love your new shutters and the impact they have had on your home. We strive to deliver the best service teamed with exceptional quality across all our products and we're delighted this shone through for you and we were able to install your shutters in time for Christmas!

Wishing you a very Merry Christmas and a Happy New Year!

All the best,
Feather & Grey Interiors

Noté 5 sur 5 étoiles

We love our new shutters!

We love our new shutters! We had a few quotes from different companies but decided on Feather & Grey and so happy we did. Customer service from start to finish was amazing, and the installation was seamless. Will definitely recommend to others. Lovely family business and we wish them continued success.

15 décembre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Roberta,

Thanks so much for writing such a lovely review for us. We're delighted you love your new shutters just in time for Christmas and that you are happy with our service and installation. We hope you enjoy them! And thank you in advance for your recommendation!

All the best,
Feather & Grey Interiors

Noté 5 sur 5 étoiles

We are very pleased with the shutters…

We are very pleased with the shutters installed by Feathers and Grey. We received a very good quality service.
Mark and Craig were very professional and courteous throughout the installation.
We would recommend this company.

14 décembre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Jes,

Thanks so much for taking the time to write a lovely review for us. We're delighted you love your new shutters in time for Christmas and were impressed by the service and installation from both Mark and Craig. Enjoy!

All the best,
Feather & Grey Interiors

Noté 5 sur 5 étoiles

Fantastic Shutters & Blinds!

From start to finish Mark was professional, polite and friendly in offering advice as to what would work well in each space throughout my home. The ordering process was easy to understand, booking of installation simple and installation itself was smooth with minimal disruption. Could not be happier with the product or service. I would not hesitate in recommending Feather & Grey for quality shutters and blinds.

6 novembre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Thank you so much for taking the time to write such a positive review for you. We're delighted you love your new shutters and blinds and happy with our service overall! Enjoy!

Noté 5 sur 5 étoiles

Great design ideas and service!

We're really pleased with our new tier on tier shutters! Mark came up with a tri-fold design that was perfect for our large windows and wasn't offered by the other 3 companies who quoted. They were also perfectly fitted and we're very happy with the quality, including the hidden hinges and hidden mechanism we wanted. All for a competitive price.

We also got Mark to fit new drop curtains, which we're equally happy with. Thanks!

24 octobre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Ian, thanks so much for taking the time to write such a great review for us. We're delighted you love your new shutters and curtains - enjoy!

Noté 5 sur 5 étoiles

Happy customer, great product!

Kirstie and Mark were a pleasure to deal with from beginning to end and we love our new shutters (so much so, my husband is now considering more shutters in other rooms!!)

The finish is amazing and we have had many compliments on how much they have transformed the space.

Great customer service, brilliant product, competitive pricing and wouldn't hesitate to recommend

11 octobre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Laura, thanks so much for taking the time to write such a lovely review for us. We're delighted you love your new shutters and we would be more than happy to help with the other rooms! :) It's great to hear you've had lots of compliments and that you were pleased with our service and products. We look forward to hearing from you again soon! Enjoy!

Noté 5 sur 5 étoiles

Fantastic new shutters

Fantastic new shutters, they finish off my lounge perfectly! I had 3 people come and quote and went with Mark because of the time he spent explaining everything and showing me all of the different options I could have and he was the cheapest by a long way! Would definitely recommend. Thanks Mark :)

11 octobre 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Deborah, we're delighted you love your new shutters and thanks so much for writing such a lovely review for us. We always strive to go above and beyond for our customers so it's great to hear you found Mark's service was of such a great standard. Enjoy your new shutters!

Noté 5 sur 5 étoiles

Shutters

Really pleased with the efficient and friendly service. Excellently installed. We had opening shutters fitted and look great. Good value.

25 juillet 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Peter, thank you for taking the time to write a positive review for us. We’re delighted you love your new shutters and were pleased with our service. Enjoy!

Noté 5 sur 5 étoiles

Greats Shutters and customer service experience

Mark and team made the end to end process seamless. From
Coming out on initial survey and then giving ideas to then a quick turnaround to get shutters and blackout blinds installed.

In fact, was such a good job at my inlaws place that got our house fully fitted with shutters as well.

Can’t recommend highly enough for any shutter or blind requirements.

25 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

The whole process has been a breeze…

The whole process has been a breeze from start to end.
We had our shutters fitted today and cannot express how pleased we are with both the finished product and service.
From the initial meeting to completion Mark and the team have been a pleasure to deal with - we would have no concerns recommending to friends and family.

18 juillet 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Sunny, thanks so much for leaving us 5 stars and such a lovely, positive review for us. We're delighted you love your new shutters and were pleased with our service - enjoy!

Noté 5 sur 5 étoiles

great service, great product

no nonsense service - professional, reliable and responsive - and the shutters are excellent - we have quite a few and have used different firms / people and there are up there with the very best

7 juin 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi David, thanks so much for writing a positive review for us and giving us 5 stars! We're delighted you love your new shutters. As a family run business, quality is important to us, so we are pleased this has been reflected in both the product and the service you received from us - enjoy!

Noté 5 sur 5 étoiles

Highly recommend this company

Just had my shutters fitted and they are superb! They were fitted with no mess whatsoever! Definitely 5 stars I would give 10 if I could !

6 juin 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Yvonne, thanks so much for taking the time to write a lovely review about your new shutters. We're delighted you love them and were pleased with our installation and service. Enjoy!

Noté 5 sur 5 étoiles

Superb shutters...

We are absolutely made-up with our new living room shutters...! Mark & the team were friendly, professional & bang on in terms of when they would be fitted. Plus, they delivered a better product for £708 cheaper than some of their competitors...

17 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, really friendly manner and the product and finish of our shutters are excellent.

17 mai 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Thanks so much for writing a lovely review for us. We're delighted you love your new shutters and were pleased with our service - enjoy!

Noté 5 sur 5 étoiles

Love my shutters

Love my shutters. Improved the look of my flat 1000 fold!

They were fitted within the time promised. Lee, the workman worked really efficiently on the day. Thanks!!

4 mai 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Thanks so much Donna for writing such a positive review for us. We're so pleased you love your new shutters and were happy with Lee's installation - enjoy!

Noté 5 sur 5 étoiles

5* Service and Incredible Quality Products

I've used Feather and Grey Interiors to dress all the windows and doors within my newly renovated house and I couldn't be happier with the outcome. Stunning quality material, expertly fitted and brilliant service and advice given throughout. Couldn't recommend them more highly.

25 avril 2023
Avis spontané
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Réponse de Feather & Grey Interiors

Hi Amy,

Thanks so much for writing such a lovely, positive review for us. We're delighted you love your new blinds and curtains and decided to choose Feather & Grey Interiors to put the finishing touches to your home. We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Great shutters! Amazing service!

We are very happy with the personalised service we have received. We felt we were given an honest advice, Mark spent a considerable amount of time with us, patiently answering all questions we had. The pricing was incredibly fair, unlike other quotes we have received beforehand from other companies.
Our shutters were installed when expected, the whole process was smooth and quick. They are beautiful, well made and exactly what we wanted! We cannot recommend the company enough! Support family businesses!

4 mai 2023
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Réponse de Feather & Grey Interiors

Thank you for writing such a lovely review for us. We're delighted you were pleased with the service from Mark and that you love your new shutters. Thank you very much for supporting a family run business!

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