Fenn WrightAvis 

I have bought a property in Woodbridge recently and Fenn Wright was involved in selling the property to me on behalf of the seller. I have been very impressed with how customer oriented and professional everyone in their team has been throughout the entire process. I highly recommend them.

I cannot recommend Fenn Wright’s highly enough. From the perspective of a buyer, they’ve been nothing short of brilliant. They’ve managed my expectations clearly throughout the whole process, from offer to completion. And, what would normally be viewed as a fairly stressful experience, the conveyancing process has been smooth sailing throughout. In particular, Kirsty King, who has been in weekly contact with status updates and actions, as well as managing all parties involved. She’s really gone above and beyond to help the process through to completion, and her knowledge, experience and willingness to help is a credit to Fenn Wright’s. I would have absolutely no hesitation buying again through Fenn Wright, or indeed listing through them.

Dealing with Charlie Howgego and her colleagues of Fenn Wright Felixstowe has been a delight. They followed through the initial enquiry to the sale, efficiently and courteously throughout. Every call was returned promptly and they were lovely to deal with. I'd do business again with them in a heartbeat and happily recommend them to others.

From the very start, Ben the agent met me at the property for sale. Courteous, friendly and helpful. Thereafter, all queries raised were answered efficiently and politely. Would definitely recommend this estate agent. Now moved in to our new home. Thank you

Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.

From Start to Finish , we were kept up to speed with updates / sales details and viewings , Paul , Jo, Naomi and team helped the best they could

Phil and Kirsty were amazing from start to finish of our recent house purchase. Phil was utterly brilliant when viewing the property and Kirsty kept us in the loop all the way through to completion.

Totally professional and an amazing service! thank you so much

Professional and efficient service from start to finish. They quickly found a buyer who had nothing to sell, and who offered the asking price. Their sales progression team, especially Kirsty, were excellent and kept us informed as to progress of the transaction and kept in close touch with our buyers. Overall a very pleasant experience and we would have no hesitation in recommending Fenn Wright to other people. Well done to Graham Buxton and the team, a top job!

Went with Fenn Wright after struggling with another agent and they were fantastic. Sold our house promptly and were by far the most proactive people in our entire chain. Chasing and harrying to get it all done. Thanks.

Cameron and Hannah at the Chelmsford branch were a huge help whilst purchasing our flat through Fenn Wright. They were always available to ask questions and to help speed things up. It was much appreciated. I would highly recommend them.

We recently purchased our first home via Fenn Wright, Colchester - we honestly couldn’t recommend Kirsty and her team enough. All aspects of the purchase were dealt with efficiently and communication was excellent throughout all stages of the purchase. Any queries/issues that arose were promptly dealt with by the team which made what seemed a daunting process for us, incredibly straightforward and stress-free on our side.
Kirsty was incredibly knowledgeable about all aspects our house purchase, which completely filled us with confidence that everything was being taken care of.
Will certainly be using Fenn Wright in the future and would highly recommend!

Professional and friendly attitude. Regular updates throughout the post-sale period. A particularly long postsale period in this instance. Persistency in pushing for information from the buyer, their solicitor and mortgage lender. Politeness in calls and emails.

I can only endorse the 1* reviews. Their commercial surveyor has repeatedly failed to reply to emails, phone calls, voice messages, texts. We finally had to go elsewhere. No more Fenn Wright for us!

Wanted to view a property they have listed. The girl on the phone very unprofessional and telephone manner shocking.

Wanted to view the property to make sure it's suitable for my family needs. I'm integrated on the phone. I'm not going to do a 140 mile round trip to waste my time.

Won't be using this company. Wish I had seen the reviews prior to calling them. Would have saved my time.

Ipswich team the worst

After viewing a property / signing contract , ready to move in I’ve been phoned to be told the flat is gone and the reason is due to agents misunderstanding ( other agent rent the flat to someone else already ) . After the phone call ends I receive an email from them saying the tenancy application offer has been cancelled subject to contract and references …
On top of that I’ve already contacted them several times to refund the holding deposit with no answer ..
just stay away from this unprofessional “agents “ . Waste of time and headache

Lessons learnt. First buyer months in shifted quickly to an identical property in the block on a small technical issue, second buyer ghosted after offer, third buyer took near six months with no exchange and miraculously secured another property in two days.!!!! Progressing is extremely weak and ineffectual.

I have been dealing with Mel at Fennwright Maintenance in Stanway for the last few weeks on the above problem and now have had issue fully resolved. It wasn't easy for her, as it was a complex situation, but at all times Mel communicated with me to let me know what was going on. She is a credit to her company.
I would also like to mention Emily who was also very helpful, while Mel was on holiday.

Fenn Wright were great to deal with during the recent sale of our house. Very transparent and acted very quickly.

We mainly dealt with Shannon Lay and she was fantastic from start to finish. Incredibly bubbly and friendly she really took the stress out of what could be a very stressful period. There was good communication between us and the buyers and she was very knowledgeable with all of our many questions!

We would definitely use Fenn Wright again in the future

Having recently lost both my parents, I was faced with the daunting prospect of having to sell the family home. It was a difficult time for me and my brother, but the help, advice and guidance given to us by Fenn Wright was second to none and made everything so much easier for us.

We predominantly dealt with Steven Geiss, who spent a lot of time with us answering all kinds of questions and concerns we had about the selling process, and his positivity to us made us feel at ease. The photos and details he put together were fantastic and exceeded all our expectations. Shannon Lay helped with the sales progression and always sounded so happy and vibrant, evening during more stressful times!

As a family I would like to thank Steven and Shannon for all they did for us, and we wouldn’t hesitate to recommend them to anyone.

Absolutely horrific experience with Fenn Wright Colchester!! We moved into a property a month ago, after pointing out some issues before the tenancy agreement was signed and promised it would be sorted before we moved in, we got the keys and were very excited to move into our home, well the professional cleaning was not so professional, the place was disgusting! Literally old food running down the side of the cooker, hob was dirty, filthy cupboards, floors and bathrooms. Then we had the pleasure of sewerage floating around our garden. A month into our agreement, we still have clothing and stuff that the landlord has apparently left in the house, we have no access to the garage where the boiler is kept, so hot water is not guaranteed! The emergency contact for the after hours contractors don’t get answered, and when the one of two did call back 3 hours later, after many attempts snd messages, we were told he couldn’t do the job, but even if he could not having hot water is not deemed as urgent! I have sent countless emails to get stuff sorted and I don’t even get a response! unless I become demanding! We have metal frames and cement blocks lying in the driveway, a huge safety issue!! The garden has rubbish lying everywhere and also a storage facility for whatever the owner didn’t feel like taking with when they moved. Furthermore two garage doors blocking our living room door! Some windows don’t have handles to open. Eventually we get some contractors coming to quote on what needs to be done, but the landlord won’t accept the quotes and insists his brother needs to come and look at the issues! Well the so called brother is on holiday for a week and we have to wait for his return! In the meantime we are living with other peoples clothing and suitcases and whatever else is being stored in our bedroom! The garden sheds are full of old broken tools, sports equipment and equipment, and our stuff is lying getting damaged on the lawn outside, as we have no space to pack it, all this whilst Fenn Wright couldn’t be bothered to assist or sort anything out! There should definitely be an option for minus stars, as what should have been an exciting time, has turned into a nightmare! Absolute disgusting service from all at Fenn Wright! A full inventory with many of the issues listed had been sent before us moving in, however it probably has not even been read nor acknowledged by Fenn Wright , I have never experienced such un professionalism! But I guess they get their money, so they don’t really care!