ferkosfinejewelry.com Avis 

I upgraded my wedding ring a few months back and have been working on the perfect “stack” to let my new statement piece live its best life and Ferkos has been along for the ride, let me tell you!

The first 4 simple twist bands arrived without issue and provided a little boost to my otherwise simple solitaire but when I was ready to add two diamond bands, that was a challenge. I ended up ordering two bands that just didn’t do the trick.

Ferkos worked with me to exchange them for two bands that have absolutely made my stack THEE stack of the decade.

I am obsessed!! Should I decide to add just a little more to it, I know exactly where I’ll be going… thank you so much Ferkos!

Not only do I absolutely love my ring, but when FedEx lost the package Ferkos worked with me to get a new ring made and delivered quickly so it made it in time for my wedding! So not only a great product but a great team to work with! Thank you!

I am so pleased with Ferkos, not just with the exceptional jewelry they make, but also their customer service. I’ve purchased from them several times and have been very happy. This last time was a custom wedding band to go with an east-west diamond engagement ring also from Ferkos. Their quality is top notch! They worked with me on what I wanted for the custom band until all my expectations were met. I am extremely pleased with the outcome. I highly recommend Ferkos for your fine jewelry needs.

They mistake and sent me wrong size for the ring.
3 sizes bigger.
And kept responding me on email (which is the only way to contact them) that I am lying and that they check security cameras - size was correct.
Anyways, return is impossible, they will argue with you endlessly and keep telling you that they cannot refund or return, and I cannot make this ring shorter because of tiny diamonds that will fall out. So, I cannot use the ring and cannot get my money back. Worst service ever. Never been so disappointed.

Ferkos delivered on their promise again. My wife's ring is stunning and she could not be happier, so therefore I could not be happier.

Thank you for doing exactly what you said you'll do, when you said you'll do it.

I am so happy with the three-stone diamond heart bracelet I recently ordered from you.

It’s a gorgeous bracelet and goes great with my bracelet stack. Note this is my second bracelet from Ferkos Fine Jewelry. Everything was delivered timely with no worries. I highly recommend others to order crom Ferkos. Thank you.

I love every piece of jewelry that I purchased from Ferko's and their customer service is TOP NOTCH! I highly recommend Ferko's to anyone looking for a BEAUTIFUL, unique piece of jewelry at a reasonable price!!!

From beautiful craftsmanship to stellar customer service, Ferko’s Fine Jewelry made my wish of proposing with a custom ring a dream come true! My fiancé is in awe of her ring and she receives compliments on it daily.

for the price, i expected way more...the bracelet i ordered looked like something you would get out of a quarter machine...the diamonds were TINY. very upset, this was a gift so when the recipient opened the box it was very embarrassing. save your money and go somewhere else for gifts

I received good customer service from ferkos regarding completing a repair for a missing stone in my eternity band purchased from them. They provided a reasonable fee for the repair and was done within two weeks. Overall my experience with ferkos has been pleasant, the quality is very good for their prices. Will continue to buy from them in the future.

Regret purchasing from here. The quality and customer service are not worth it. I deeply regret my purchase from Ferkos Fine Jewelry. You can find much better craftsmanship and more substantial gold weight elsewhere for this price point. Before purchasing, I emailed to ask if exchanges were free (knowing I was between sizes). I was told "exchanges are free." This is a bait-and-switch. I had to pay to ship the original back, and then they charged me another shipping fee to send the exchange. When I challenged this based on the email they sent me, they hid behind "website policy" and told me if I didn't pay the extra fee, they would ship my $700 ring without insurance—essentially holding my purchase hostage unless I paid their hidden fees. Save your money. Between the flimsy jewelry and the rigid, misleading customer service, this shop is not worth the headache. There are plenty of other jewelers.

I purchased this chain several years ago and never take it off.
It holds two of my precious medallions beautifully.

Ferkos is my go to Jeweler for additional stackable pieces and larger statement items!

Over the years I have purchased Huggies, a wedding band, necklaces and numerous rings - never been disappointed once! Not only is the quality of the diamonds and craftsmanship top notch, but their customer service is incredible.

10/10 experience and will purchasing more in the future!

I’ve had a great experience with Ferkos Fine Jewelry. The pieces are exactly as described, dainty, well-made, and perfect for everyday wear. Customer service was helpful and responsive, and everything arrived nicely packaged. I’ll definitely be ordering again!

I purchased a necklace in February. It broke in April after only 8–10 light wears. When I looked closely, I saw the clasp was improperly assembled—the jump ring was never soldered shut, so it came apart easily.

I contacted the seller, expecting a professional response. Instead, I was told I had to pay both ways to have it repaired—even though the breakage was clearly due to poor workmanship. Their return policy only mentions standard return shipping fees and doesn’t address manufacturing defects. I shared photos and even cited consumer protection law, but they wouldn’t budge.

Most fine jewelry retailers offer warranties or guarantees—Ferko Usta does not. Their approach was dismissive, unprofessional, and not aligned with industry best practices. I eventually paid to get the necklace returned, but I left this exchange feeling frustrated and ignored.

Disappointed, especially for a small business that presents as high-end.

Awful costumer service. I ordered a wedding band and paid for an overnight shipping. I paid $42 dollar for it and then they proceeded to send the package on a regular time. They literally kept the money and sent on the cheapest way they could. Returning the ring

Junk. Ugliest jewelry I have ever seen, totally misrepresented on the site. Horrible customer service. Ferkos wouldn’t let me return the items and when I tried to sell them, local jewelers laughed at how hideous the products were.