Fantastic, easy and smooth claim process. We’ve been with Fetch for two years and had to make our first claim for Emergency treatment this morning. After an exhausting night worrying about our p... Voir plus
L'entreprise a répondu
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Fantastic, easy and smooth claim process. We’ve been with Fetch for two years and had to make our first claim for Emergency treatment this morning. After an exhausting night worrying about our p... Voir plus
L'entreprise a répondu
This scam of a company, they will take your money and cover you for nothing at all. Make sure your pet has never been to a vet before otherwise they will consider it a previous condition. Actually bet... Voir plus
Our poor little 18-month-old bulldog hasn’t had the best start to life, needing five surgeries in just one year. We are so grateful we signed up with Fetch Insurance. They have been nothing but suppor... Voir plus
L'entreprise a répondu
Fetch SERIOUSLY earned our loyalty. After a vv scary flipped (!!!) car accident with Darius, Fetch really came through. The app is super easy to use (love how you can upload a video of your pet runn... Voir plus
L'entreprise a répondu
Hey there, we're Fetch Pet — vets, data whizzes, techies, and insurance experts changing the way we care for our pets. We’re building a subscription and accompanying app that brings together insurance, prevention, insights, and rewards to simplify pet health and help more Aussie pets thrive. And we’re just getting started. We’re backed by Aussie and international investors, including AirTree, vets, insurance CEOs, pet retailers, brand and marketing experts, start-up founders, and tech leaders. We have our own Australian Financial Services License (540762), and we’re underwritten by Pacific International Insurance (ABN 83 169 311 193).
Australie
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This is my first experience with pet insurance and I have never been happier or more grateful for the support I have received at Fetch. Service is efficient and claims are easy to process. Thank you so much Fetch!

Réponse de Fetch Pet Health
Fetch is great - easy to deal with and I am grateful that they are covering my rehomed Greyhound with his tendonitis. It is stressful enough to have an ill pet without the added pressure of vet and medicine bills. Can't say enough good things.

Réponse de Fetch Pet Health
Great work at the end to get the claim correct and finish the reimbursement process. Thanks to Emily for chasing up the full paperwork. Communication was good through the process and the well wishes were certainly appreciated 👍 Our Harley is all back to her best now, thanks to all from Fetch.....👋👌❤️

Réponse de Fetch Pet Health
My dog Luna was only 14months old when she was diagnosed with hip dysplasia- the diagnosis in itself involved scans and specialist vets. Having Fetch insurance has given me the ability to choose the way forward that is best for Luna, making specialist physio, consults and surgery if needed affordable.

Réponse de Fetch Pet Health
Our 12 week old puppy broke her leg, fetch insurance was super simple to use. Received quick and personable responses. So glad we went with them, saved us a lot of stress and money during a rough time ♥️

Réponse de Fetch Pet Health
Fetch offer a comprehensive pet insurance cover with no catches. Everything is up front and easy to understand. The app is brilliant and the claims process is so easy and quick. They communicate promptly through the app and are super friendly. I’ve had another pet insurance previously and this one is way better.

Réponse de Fetch Pet Health
I have had a pleasant experience with fetch, very prompt at replying to messages. They have worked very fast with the claim process. I cannot fault them I’m so impressed will be switching my other pet across to fetch aswell.

Réponse de Fetch Pet Health
So fast! So friendly and kind! Sooo happy I pay $67 and now don’t have any excess! Claims and 80% refunds are processed SO fast! Thanks to Fetch, I don’t hesitate to take my angel to the vet knowing I’m covered!

Réponse de Fetch Pet Health
So far Fetch have been so incredible! This is my first dog and experience with a pet insurance company and I’m so glad I went with them. The process is so easy through the app and they are soooo fast at responding to any queries and reimbursing costs (same day)!

Réponse de Fetch Pet Health
Great service and super efficient app for making claims. Highly recommended!

Réponse de Fetch Pet Health
Fetch has been nothing short of amazing. My chihuahua needed surgery for patella luxation and they have made the experience stress free from beginning to end. When your pet needs medical care fetch makes it easier to concentrate on their recovery stress free without worrying about the financials. You can also apply for pre approval so you are informed of eligibility before treatment. I’m so impressed with fetch and how they handled my surgical claim I have moved my cat to fetch now as well. My animals deserve the best of everything and I wouldn’t change insurers because Fetch is the best. The staff at fetch are experienced in the veterinary industry and will help you as much as they can.
Thank you Fetch team for the excellent service you have given me.

Réponse de Fetch Pet Health
Claims were easy and helped during difficult time with the loss of my baby boy

Réponse de Fetch Pet Health
Fetch are quick to reimburse treatments and are always checking in on how my dog is going.

Réponse de Fetch Pet Health
I have been with insurance companies before but they only treat you as a number but Fetch treats you like a friend. I love how they care and bend over backwards to make sure that the process is easy and stress free for you and your furry friend. The service I received in the last 2 days was exceptional and I will always be grateful. Im with Fetch for life and I highly recommend them to everyone.

Réponse de Fetch Pet Health
My dog had the worst surgery complications and ended up in Animal Hospital after knee surgery with pneumonia and gastroenteritis, he was so unwell. Feeding tube, oxygen tube and a lot of pain medication and worry. Fetch have been the best support, totally went far and beyond to help. A special thanks to Emily for helping with my claim. Thanks Fetch, you are the best ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Réponse de Fetch Pet Health
Fetch staff were so friendly and quick to respond to our claim! Very pleasant and understanding.

Réponse de Fetch Pet Health
Great experience, claimed multiple times for multiple pets, always an easy process 🤩

Réponse de Fetch Pet Health
Quick claims, app is great, customer service are helpful & responsive. I’ve been with Fetch for 1 year & had 2 claims. Nothing but positive experiences. I wish all my pets were with Fetch.

Réponse de Fetch Pet Health
This pet insurance is the best pet insurance I found. I was originally with a big company and they messed me over. I’m so happy I found Fetch and am never changing. Would 120% recommend to everyone

Réponse de Fetch Pet Health
Easy to lodge the claim. Claim processed and paid in less than 24 hours. Would be a bonus for me if Fetch were in Gap Only, as my vet would then be able to process the claim.

Réponse de Fetch Pet Health
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