Fantastic, easy and smooth claim process. We’ve been with Fetch for two years and had to make our first claim for Emergency treatment this morning. After an exhausting night worrying about our p... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This scam of a company, they will take your money and cover you for nothing at all. Make sure your pet has never been to a vet before otherwise they will consider it a previous condition. Actually bet... Voir plus
Our poor little 18-month-old bulldog hasn’t had the best start to life, needing five surgeries in just one year. We are so grateful we signed up with Fetch Insurance. They have been nothing but suppor... Voir plus
L'entreprise a répondu
Fetch SERIOUSLY earned our loyalty. After a vv scary flipped (!!!) car accident with Darius, Fetch really came through. The app is super easy to use (love how you can upload a video of your pet runn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hey there, we're Fetch Pet — vets, data whizzes, techies, and insurance experts changing the way we care for our pets. We’re building a subscription and accompanying app that brings together insurance, prevention, insights, and rewards to simplify pet health and help more Aussie pets thrive. And we’re just getting started. We’re backed by Aussie and international investors, including AirTree, vets, insurance CEOs, pet retailers, brand and marketing experts, start-up founders, and tech leaders. We have our own Australian Financial Services License (540762), and we’re underwritten by Pacific International Insurance (ABN 83 169 311 193).
Coordonnées de contact
Australie
- support@fetchpet.au
- fetchpet.au
4,4
Excellent
67 avis
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Fetch Pet Health - Great Customer Service
Being a relatively new company I had some questions before we decided to sign up. Annie was very helpful with every question I had, it felt very much like a personal experience and you could tell they care very much about their customer satisfaction.
After hours of research I honestly haven't come across another company that provides such comprehensive coverage and their PDS is really simple yet easy to understand, which was perfect for me after reading through countless pages of PDS from their main competitors!
I'm tipping this company to do great things over the next few years and they will blow other pet insurance providers out of the water. I will provide an update should we need to make a claim in the future.
21 octobre 2023
Avis spontané
Réponse de Fetch Pet Health
Thanks so much James - we shared your review with the whole team and they loved it 😁 Yes Annie is a superstar! Thanks so much for reading the PDS's and doing your research!
Great service
Signed up to Fetch as it offers great customer service and personalised care, beyond just pet insurance. I found it good value too. Happy to know my puppy will be well looked after. 🐶❤️
17 août 2023
Avis spontané
Réponse de Fetch Pet Health
Glad you and pup are feeling happy at home with Fetch 🐾 - thanks so much!
Better value & customer service
Really pleased with the switch to Fetch so far. Better value cover, and you can actually understand it. Customer support was super knowledgeable (and local) when I had a query via the app. And love that they sync up with my vet so admin is all sorted ahead of time. Recommended.
11 août 2023
Avis spontané
Réponse de Fetch Pet Health
Thanks so much Naomi, we really appreciate all the support ☺️
I’ve been looking for pet insurance for…
I’ve been looking for pet insurance for a while Fetch is the first that I feel really cares about your pet. The sign up was super easy and the cover was great for the price. Thank you Fetch team!
14 août 2023
Avis spontané
Réponse de Fetch Pet Health
Thanks so much Elliot! Let us know if you have any more ideas or feedback 🙏
Personalized expertise from REAL pet lovers
The personalized experience with Fetch gives me a genuine sense of confidence that my boy Rudy will be well taken care of. Super easy to setup my policy through the Fetch app, plus easy to register Rudy’s vet history for waiting period waivers and fast claims. Charlotte was delightful to deal with through the live chat.
I haven’t used Pet Healthline yet, but I didn’t even have this option with my last pet insurer so big ups to Fetch for this feature! Fetch feels like it’s been been built by a bunch of folks that truly love pets and genuinely understand why and how important they are to us.
2 août 2023
Avis spontané
Réponse de Fetch Pet Health
Hey Luke! Thanks for the support. Pleased that you and Rudy are enjoying Fetch. Charlotte’s beaming at your shoutout. Excited for you to try Pet Healthline when you're ready. Your feedback’s great, keep it coming!
Fetch has made Pet insurance easy
Really love how easy Fetch has made insurance. The App makes cover completely transparent and claims super easy.
15 août 2023
Avis spontané
Réponse de Fetch Pet Health
Thanks so much Scott! Super happy to hear our app is hitting the mark. Let us know if you have any more feedback for what we can build next!
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