FH Group International, Inc. Avis 

266
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... Voir plus

Noté 5 sur 5 étoiles

Informed fast delivery! But the real amazing thing was the qua;lity of this product compared to others. Install directions were just as bad as others but I used a few 4" smooth dowels to hold the bl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seat covers are just like described perfect fit easy to install and comfortable. Bought 2 sets for our explorers fit perfect. Great customer service and communication great and fast packaging and ship... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would give zero stars if I could. I received a rear seat cover with several pieces, and no installation instructions. The website also doesn’t have a video for my specific vehicle model, and no one... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

À propos de FH Group International, Inc.

Écrit par l'entreprise

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(266)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I absolutely love my car seat covers

I absolutely love my car seat covers. They are perfect. They look sleek and feel great!

10 septembre 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Happy to hear you were satisfied with your seat covers! We look forward to serving you more in the future!

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Delivered on time. No complaints

16 septembre 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you were satisfied with our product and company!

Noté 4 sur 5 étoiles

Well made

Well made, but hard to install. Might have better if instructions were oncluded.

16 septembre 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so sorry that no instructions were included! We have all our installation videos on our YouTube channel and available through our website. Also, always feel free to reach out to us via chat or email and we're always happy to assist! But I'm glad you're satisfied with your covers.

Noté 5 sur 5 étoiles

These REALLY fit my 2022 explorer

These REALLY fit my 2022 explorer. Great look.

16 septembre 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We appreciate you sharing this and we're so happy to hear that you are satisfied with your covers!

Noté 1 sur 5 étoiles

Product didn't fit,required me to pay…

Product didn't fit,required me to pay return shipping when you stated that this particular seat cover would fit my truck

13 septembre 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're sorry to hear you had this experience with our product. We do state in our returns policy that the buyer is responsible for return shipping. The item you purchased is a universal fit specifically made for seats with built in seat belts. As it's designed to fit a wide variety of vehicles, we can normally suggest that it will work but the fit on different seats can vary. Our covers have multiple options for adjusting the covers to achieve a better fit! I'm happy to try and find a way to help your covers work better for you if you'd like to reach out to us at info@fhgroupauto.com.

Noté 1 sur 5 étoiles

Purchased from FH Group because I was…

Purchased from FH Group because I was under the impression that I would be receiving custom fitted car seat covers. Well, I was certainly taken for a ride. Although I explained to them that I couldn't get my rear seat covers on because my rear seats DID NOT move to install as their installation videos showed, they didn't care. When I wrote to them explaining the installation issue and told them that they must have sent me the wrong pair, they INSISTED that the ones they sent DID match my car and since I wasn't able to install as the video showed, they told me to just "TUCK IT IN WHEREVER I NEEDED". What a response. If I wanted CHEAP non conforming seat covers, I would have purchase a set from WalMart. It's obvious the FH Group doesn't care about your issues or whether it looks like crap on your vehicle. They got their money. That's all they care about.

28 juillet 2024
Avis spontané
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're sorry that you were confused by the product you purchased. The seat covers your purchased are not Custom Made. They were in fact a universal set. As they are universal, they come in one size and are not tailored for your vehicle. It is unfortunate, as we do have Custom Made for your vehicle, but you purchased a different item. We do apologize for any inconvenience and hope we can have the chance to make it right for you.

Noté 1 sur 5 étoiles

NOTHING IS AS PROMISED!

I have sent back the merchandise weeks ago and still did not receive my money back. I have to open a dispute with Chase to get it. The seat covers did not fit as promised and it has been nothing but a hassle to get my refund back.

13 août 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for sharing your feedback. We're sorry to hear about the trouble with your custom seat covers. Our team has been trying to assist you for the past month and requested additional details to address the fitment issue, but we understand you preferred to return the item instead. We agreed to process your return, but once the chargeback was initiated, we were unable to move forward with a refund. As we've mentioned, we’ll gladly issue the refund once the chargeback is closed, or it will be processed automatically by the end of the month. We're here to help if you need anything further!

Noté 3 sur 5 étoiles

Back seat cover for Tesla 3

Difficult to fit back seat cover for Tesla 3 2024. No instructions in box…found a video re installation fortunately but coul still not get all pieces inserted.

12 août 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're sorry to hear you didn't have the instructions. We do have our videos online, so I'm glad you found them. Someone will reach out to you to see how we can support you in getting all the pieces installed!

Noté 5 sur 5 étoiles

Absolutely love them!

Absolutely love them!! They look seamless and so many people cannot believe they are seat covers. Appreciate the helpful how to guide and videos for install and the quality and quick delivery.

18 juillet 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you! We're happy to hear you are pleased with your product. Feel free to share photos. We'd love to see!

Noté 5 sur 5 étoiles

I looked them up because I wanted…

I looked them up because I wanted quality covers to put in my car. The process was easy and it was shipped sooner than expected. Thank you!

8 juillet 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you are pleased with your covers. Feel free to share photos.

Noté 2 sur 5 étoiles

Slow response on returns

I wanted to return an items and they have been slow to respond.

10 juin 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're sorry the company you ordered from has not responded about your return. Since other stores sell our products, we can only accept returns for orders from our own store. We hope you were able to reach them and complete your return. Feel free to reach out to FH Group if you want help ordering a new set from us directly!

Noté 5 sur 5 étoiles

Perfect seat covers

The seat covers fit perfectly. I did have to buy another connector piece as I have split seats in the back on both the back and the bench.

24 juin 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you were pleased and able to get the pieces you needed.

Noté 5 sur 5 étoiles

The product fit perfectly and made my…

The product fit perfectly and made my car beautiful. Keep up the good work guys.

24 juin 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are satisfied with your product. Feel free to share photos!

Noté 5 sur 5 étoiles

Rear seat protectors

I bought rear seat protectors for my Ram truck. I previously bought some from Weathertech. I returned them because they fit horribly. The ones I bought from FH Group fit perfectly and were less expensive than the Weathertech covers.

24 juin 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you were pleased with your seat protectors! Feel free to share any photos.

Noté 5 sur 5 étoiles

Back seat covers

We received the seat covers within the same week ordered. Easy to install too

8 juillet 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased.

Noté 5 sur 5 étoiles

Very good quality

Very good quality, they are exact fit so be patient and adjust as needed. I found after install and using a couple days I adjusted straps and then perfect. Highly recommended...

1 juillet 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for that incredible feedback and tips for others! We truly appreciate it and we're happy to hear you are pleased!

Noté 5 sur 5 étoiles

Informed fast delivery

Informed fast delivery! But the real amazing thing was the qua;lity of this product compared to others. Install directions were just as bad as others but I used a few 4" smooth dowels to hold the black circular rings together behind the seats between bottom and back. They stopped moving around after doing this!!

5 juillet 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We are so happy you were pleased with your covers. And thank you for the information about the covers, we will certainly look into this and the instructions.

Noté 5 sur 5 étoiles

Custom Seat covers for the win

The website was easy to navigate. I placed my order and the co.pany kept me updated with shipping information. My seat covers arrived sooner than expected and were very easy to install. They fit my seats perfectly!

3 juillet 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased with your order. Feel free to share some photos of your covers installed.

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