FH Group International, Inc. Avis 

266
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... Voir plus

Noté 5 sur 5 étoiles

Informed fast delivery! But the real amazing thing was the qua;lity of this product compared to others. Install directions were just as bad as others but I used a few 4" smooth dowels to hold the bl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seat covers are just like described perfect fit easy to install and comfortable. Bought 2 sets for our explorers fit perfect. Great customer service and communication great and fast packaging and ship... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would give zero stars if I could. I received a rear seat cover with several pieces, and no installation instructions. The website also doesn’t have a video for my specific vehicle model, and no one... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

À propos de FH Group International, Inc.

Écrit par l'entreprise

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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3,8

Tous les avis

(266)

35 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good looking quality covers

Quality seat covers delivered quite quickly. Regrettably shipping mislabel led to an anxious couple days. Love the blue! I wish there was a 4.5 as that would this rank.

25 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so happy you did receive your covers and all worked out! We truly appreciate you taking the time to leave a review and hope to work with you again in the future!

Noté 5 sur 5 étoiles

Very Satisfied and Happy

I received my order for custom seat covers on a timely basis. They can be a little difficult to install by one person however I feel the design must be this way to get a good fit that doesn’t shift with normal use. I’m very happy with them. I ran into a slight problem and the company seemed more than willing to help. I would definitely order from them again.

30 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you are satisfied with your seat covers. We would love to see photos of how these came out and look in your vehicle!

Noté 1 sur 5 étoiles

They don’t fit

They don’t fit, I would like to return.

28 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

We're very sorry to hear that the seat covers don't fit your car. Could you please share your car model with us? We would be happy to recommend seat covers that are a better fit for your vehicle!

Noté 5 sur 5 étoiles

Easy installment

Easy installment

18 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear your covers for your Toyota Rav 4 Hybrid Prime we're easy to install!

Noté 2 sur 5 étoiles

The seat covers are great

The seat covers are great, but I paid extra for 3 day shipping and it took 2 weeks with no offer to reimburse me the extra cost for 3 day shipping. Not cool.

15 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're very sorry for the misunderstanding here. I hope I can help explain. Our Custom Fit products do take approximately 5 business days to process. The shipping speed only refers to once it ships. The shipping you selected was FedEx Home Delivery, which is not an express service, 3Day service. You may have seen "3 business days" however, this is an estimated time for the delivery. I'm very sorry if this was not clearly stated and have notified our team of your concerns. We will reach out to you directly to further assist.

Noté 5 sur 5 étoiles

Fast and friendly service.

Fast and friendly service.

Thank you,
Cora

22 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear that you were satisfied with our services.

Noté 5 sur 5 étoiles

I actually had to return my seat…

I actually had to return my seat covers, which I loved, but they weren’t going to work out. Order process was simple, I received them quicker than I expected, and they were very gracious and straightforward during the return process. I will be shopping here again.

8 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! I'm sorry to hear the covers didn't work out! But let us know if you need our help finding another option!

Noté 5 sur 5 étoiles

Product construction is excellent

Product construction is excellent. Easy to install. Love, love, love the look.

20 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you're pleased with your covers.

Noté 4 sur 5 étoiles

The material is nice but the color was…

The material is nice but the color was off and there could have been better straps to hold the cover to the seats especially to the back seat covers.

6 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We appreciate the information so we can improve our products and services!

Noté 5 sur 5 étoiles

Good quality

Good quality, color and fit as expected...looks awesome..

5 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're happy to hear it! If you have any photos to share we'd love to see the final results!

Noté 5 sur 5 étoiles

There was an issue with my purchase and…

There was an issue with my purchase and customer service handled it quickly.

1 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! I'm glad we were able to help resolve your issues.

Noté 1 sur 5 étoiles

I would give zero stars if I could

I would give zero stars if I could. I received a rear seat cover with several pieces, and no installation instructions. The website also doesn’t have a video for my specific vehicle model, and no one answers the phone regardless of the time you call. Hell, my order didn’t even come with a packing slip, so even a return might turn out to be a process in itself. Never again.

1 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. I'm sorry to hear that you've had this experience. We don't have an installation video yet but I do have installation manuals for you. I will email those over. And if you have any specific questions on the installation, please let me know and I'll be happy to help!

Noté 5 sur 5 étoiles

I can’t get the rear seat covers to…

I received my order fast. Can’t get the rear seat covers to stick together but the front fit good.It wasn’t any instructions inside the box. I highly appreciated the free gift that was giving with my order.

29 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for the feedback. I'm sorry you had trouble with the fit for your rear set. Our Toyota Camry work with specific trims. I hope the trims matched your vehicle! I will email you the installation manual for the rear set of your seat covers.

Noté 3 sur 5 étoiles

The company is good and I got my order…

The company is good and I got my order quickly. The product does not fit my vehicle very well. When I ordered I specifically searched for the year, make and model that I have and the product I ordered and received does not work. After watching the suggested installation videos it seems that they are only for 2016 and newer models and mine is 2010. I will have to return.

1 mars 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thanks for your reply. Our seat covers you purchased are universally designed to fit a wide variety of vehicles. I'm glad we were able to work out a solution!

Noté 5 sur 5 étoiles

cover

the cover fit perfect

27 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you're satisfied with your order. We hope to have you back soon for more great products for your car.

Noté 3 sur 5 étoiles

Too much baggage…

Minus one star for the NEW minimum of $100 for free shipping. Minus one star for the high shipping cost for items under $`100. And that is being generous.
I will probably NOT be buying any of your products in the future because of the above. ED

22 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We completely agree that shipping costs have become too much! We continue to try and find more options for our customers to be able to provide you with the best costs. As a small business, we get some discounts but not quite as many as bigger companies do on shipping! We truly appreciate you giving us a shot and hopefully you'll reconsider us.

Noté 4 sur 5 étoiles

Cover seats

It’s nice quality

2 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for the feedback! We'd love photos if you can share them!

Noté 5 sur 5 étoiles

Great seat covers

Great seat covers. I love them

19 février 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thanks for the feedback! We're happy to hear you love your seat covers!

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