Findallrentals.co.za - Making property search smarter Avis 

45
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Findallrentals.co.za does a beautiful job of finding all rentals. I dislike this website because I have to pay for being able to speak to landlords/agents.

L'entreprise a répondu

Noté 5 sur 5 étoiles

My rating is based purely on customer service and not the site experience. I spoke with Eliane who was absolutely great about my frustration with the site and finding related items from 2022 that hav... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

As stated with most of the other reviews. This site is a scam covered in a legitimate-looking skin. Most of the listings appearing at the top of the list are out of date with the site that the listing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly I still cannot believe there is customer service that is this excellent, the response was not not robotic but humane,thoughtful.. I requested a cancelation on my account as a first timer,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Looking for your next rental property? Findallrentals is your best choice! At Findallrentals, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Findallrentals offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Findallrentals, we strive to make your rental journey simple, transparent, and completely stress-free.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

45 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(45)

36 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Paying before being able to speak to landlords. Rediculous.

Findallrentals.co.za does a beautiful job of finding all rentals. I dislike this website because I have to pay for being able to speak to landlords/agents.

8 octobre 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hello Eric,

Thank you for sharing your feedback. We are glad that you appreciate the range of rental listings available on our Platform, although we are sorry to hear that our subscription model did not meet your expectations.

Our Platform brings together rental listings from landlords and multiple external sources, making it easier for users to explore a broad range of available properties in one place without having to search each source separately.

Access to certain features, including landlord contact information where available, requires an active subscription. This is part of our subscription-based service, and the applicable conditions are presented during the registration process before the subscription is activated.

We understand that you would prefer to contact landlords and agents without subscribing, and we appreciate your feedback regarding this aspect of our service.

As we have your email address, we will contact you directly to better understand your experience and see how we can assist you.

Best regards,
Findallrentals Team

Noté 5 sur 5 étoiles

Unauthorised R750 Subscription Charge-Resolution

The prompt response/feedback. And the tone of professionalism and understanding of my situation.

8 octobre 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hello Reitumetse,

Thank you for your kind review! We're glad that our team was able to assist you promptly and professionally and that your situation was handled with understanding.

Best regards,
Findallrentals Team

Noté 5 sur 5 étoiles

Verify nice

16 septembre 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hello Placide,

Thank you very much for your review! We appreciate your positive feedback.

Best regards,
Findallrentals Team

Noté 3 sur 5 étoiles
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Réponse de Findallrentals.co.za - Making property search smarter

Hello Emilia,

Thank you for taking the time to share your feedback.

Using the email address you provided, we were able to locate your account and review the situation. We have voided the outstanding invoice, so no further payment will be requested from you regarding this invoice.

We will also reach out to you directly to confirm that everything has been resolved. Thank you again for sharing your experience with us.

Best regards,
Findallrentals Team

Noté 1 sur 5 étoiles

Didn't match to my filters

Didn't match to my filters. Sent me listing way out of my price range so just spammed my email

20 août 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hello,

Thank you for bringing your feedback to our attention. We are genuinely sorry to hear about your frustration with receiving listings that fell outside your preferred price range.

We strive to ensure our property alerts and search recommendations match our users' preferences as accurately as possible.

You can adjust, refine, or pause your search criteria and email notifications directly through your account settings on our platform at any time.

We appreciate your input as it helps us improve our filtering systems. If you need any further assistance, please feel free to reach out to our team directly.

Kind regards,
Findallrentals Team

Noté 5 sur 5 étoiles

Support vs the site experience

My rating is based purely on customer service and not the site experience. I spoke with Eliane who was absolutely great about my frustration with the site and finding related items from 2022 that have since been sold / rented. I only found that out after paying the trial fee which felt like a scam after needing contact details for the agents, landlords.... overall my experience with the site was disappointing but Eliane treated this matter with the respect and kindness that I needed so please give this lady a raise! She is a very good customer relations human, not many people can deal with other people. 10 out of 10 for her service ... 0 out of 10 for the site experience unfortunately 🙏

18 août 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hi Shanelle,

Thank you so much for taking the time to leave such detailed feedback and for highlighting your experience with our team!

While we are truly sorry to hear that your experience with our platform was disappointing due to outdated listings, we are delighted to know that Eliane was able to turn things around for you, and we will make sure to pass along your wonderful rating and kind words directly to her.

Regarding the site experience, Findallrentals acts as a search engine that aggregates listings from across the web. While we strive to continuously refresh our database, property markets move quickly, and we regret that you encountered sold or rented listings during your search. We are actively working on improving our listing verification systems to ensure a better experience for our users moving forward.

Thank you again for your valuable feedback, and we wish you the very best in your housing search!

Kind regards,
Findallrentals Team

Noté 5 sur 5 étoiles

Friendly service

Nikki assisted me immediately and responded highly professional, really appreciated the assistance

7 juillet 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hi Michelle,

Thank you so much for taking the time to share your lovely review! We are absolutely thrilled to hear that our team assisted you immediately and provided such a highly professional service - knowing that Nikki's assistance made such a positive impact means a lot to us. We will be sure to pass your kind words along to her, she will be delighted to hear them!

If you ever need any further help or have more questions in the future, please feel free to reach out to us at any time. We wish you the absolute best with your property search!

Best regards,
Findallrentals Team

Noté 1 sur 5 étoiles

The experience is terrible

The experience is terrible, they don’t even have enough properties to search for, I cancelled the subscription immediately after the R19 for them to go and deduct R750 from my account is UNACCEPTABLE!!! A scam and I want my money back

3 juillet 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hello,

Thank you for sharing your feedback. We are very sorry to hear about your frustration regarding the limited number of properties in your search area and the unexpected charge.

We want to assure you that FindAllRentals does not engage in unauthorized billing or scams. We operate on a subscription model that begins with a trial period so users can test our premium features. If the subscription is not cancelled before the trial ends, it automatically renews into a monthly membership, as explicitly stated on our payment page and in the welcome email sent immediately after registration.

When a charge occurs after an intended cancellation, it is typically because the cancellation process was not fully completed or confirmed in the account settings before the trial period lapsed.

We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
Findallrentals Team

Noté 5 sur 5 étoiles

My experience with Find rentals was…

My experience with Find rentals was good in terms of using their website. Even when I encountered an issue, I informed them and they responded. As well as assisted me and the query was resolved swiftly and with kindness. Big thanks to Nikki!

23 juin 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hello!

Thank you so much for taking the time to share your experience! We are absolutely delighted to hear that you enjoyed using our website.

We always strive to handle any issues our users encounter as quickly and smoothly as possible. Knowing that your query was resolved swiftly and with kindness is incredibly rewarding for our team. We will be sure to pass your big thanks along to Nikki—she will be thrilled to know she made such a positive impact on your experience!

If you ever need any further assistance or have more questions in the future, please feel free to reach out to us at any time. We wish you the absolute best with your rental search!

Best regards,
FindAllRentals Team

Noté 5 sur 5 étoiles

Even in a case of misunderstanding on…

Even in a case of misunderstanding on my part the company responded the company took the time to respond and confirm the facts. Thank you.
Appreciated it.

23 juin 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hi Phjvr,

Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are glad to hear that you valued our response.

We are very happy that you felt supported throughout this process. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out! :)

Best regards,
Findallrentals Team

Noté 5 sur 5 étoiles

The communication was professional

The communication was professional, transparent, and solution-focused from start to finish. I felt heard and taken care of.

Thank you, Abhinav, for the swift resolution and excellent customer service. Highly recommended.

22 juin 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hi Matthew,

Thank you so much for taking the time to share your wonderful experience!

We will be sure to pass your kind words along to Abhinav—he will be thrilled to know that his swift resolution and excellent customer service made such a positive impact on your journey.

Thank you for your high recommendation! If you ever need any further assistance in the future, please don't hesitate to reach out. We wish you the absolute best with your property search!

Best regards,
Findallrentals Team

Noté 1 sur 5 étoiles

This is the WORST company and it is…

This is the WORST company and it is very obviously a fat scam. Stay away!!!

27 mai 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hello,

Thank you for your feedback. We are very sorry to hear that you have had such a negative experience and feel this way about our company.

We take accusations of this nature very seriously. Findallrentals operates as a legitimate property aggregator, centralizing thousands of available rental listings from across the market to help users simplify their search. We also aim to be completely transparent about our trial and subscription model, with all terms outlined clearly during the sign-up process.

We would appreciate the opportunity to look into your specific case to understand what went wrong and how we can address your concerns. We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
Findallrentals Team

Noté 1 sur 5 étoiles

Subscription money stolen from my account during trial period

I signed up for a trial period, but my account was deducted R750 during this period. I tried getting my money back but they said if I wanted to cancel the subscription, I should have cancelled it during days 3 or 4. But their fine print states that they will deduct R750 AFTER THE 7 DAYS. Yet on the morning of the 7th day at 06:33 am, they deducted the money from my account. I never had the opportunity to cancel. They had already set up the deduction the day before the trial ended. The guy I spoke to (Abhinav)would not escalate the matter, even though I showed him the screenshot of their own subscription info in fine print. Disgusting service, and terrible human beings to take people's money in cold blood!

14 mai 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hello,

Thank you for your feedback. We are very sorry to hear about your experience and the frustration regarding the timing of your cancellation and billing.

We’re glad we were able to get in touch with you, discuss your situation in more detail, and reach a solution together. Thank you for taking the time to speak with us and for giving us the opportunity to better understand your experience and resolve it properly.

We’re here if you need any further assistance and we wish you all the best with your future property searches!

Kind regards,
Findallrentals Team

Noté 5 sur 5 étoiles

Fast feedback and great helping me with…

Fast feedback and great helping me with cancellation
Thank you

15 mai 2026
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Réponse de Findallrentals.co.za - Making property search smarter

Hello,

Thank you so much for your kind feedback! We are delighted to hear that you received fast support and that our team was able to assist you smoothly with your cancellation.

We always strive to provide efficient and helpful customer service, and it is great to know that you had a positive experience.

If you ever need any assistance or have questions in the future, we are always here to help.

Best regards,
FindAllRentals Team

Noté 1 sur 5 étoiles

I was robbed as many people are who use…

I was robbed as many people are who use this. You start of by only paying 19 rand then randomly R750 gets taken from your account for services you did not use and when you request a refund you are told to wait for 3 business days for them to respond… the experience is terrible

8 mai 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hi,

Thank you for your feedback. We’re sorry to hear that you had a negative experience and feel this way regarding our subscription model.

The subscription begins with a trial period at a reduced price—an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled. These terms, including the trial conditions and the automatic renewal, are outlined during sign-up and confirmed in the email sent at registration. Regarding our response time, we aim to handle all inquiries as quickly as possible, typically within 3 business days.

To help review your case and assist you directly, we requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
Findallrentals Team

Noté 1 sur 5 étoiles

‼️SCAM ALERT

‼️SCAM ALERT - 🚨 STEALING PICTURES FROM LEGITIMATE PROPERTY SITES AND AND ADVERTISE ON THEIR SCAM WEBSITE ‼️

PS: I CAN ATTACH PICTURES OF MY LISTING WHERE THEY ARE USING TO SCAM UNSUSPECTING TENANTS.

9 mai 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hello,

Thank you for your feedback. We take concerns regarding the legitimacy of property listings very seriously.

Findallrentals functions as an aggregator, collecting property listings from multiple external sources to provide users with a comprehensive overview of the market. While we conduct our own quality checks, we rely on the data provided by these sources. Listings that appear misleading or unauthorized should be reported directly through our platform so our team can investigate and take appropriate action, including removal where necessary.

To help review your case and clarify any questions directly, we have requested your details via Trustpilot’s secure system so our support team can contact you. Once we have your information, we’ll look into this immediately.

Kind regards,
Findallrentals Team

Noté 1 sur 5 étoiles

My money was stolen from my account…

My money was stolen from my account without my consent, taking advantage of the fact that I paid with my card details for 24 hours and then the money was stolen from my account. I was not asked clearly before withdrawing the money whether I wanted a subscription or not, I was simply scammed. In addition, I do not know English and I could not understand all the scams you are doing.

3 avril 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hello,

Thank you for your feedback. We’re sorry to hear about your experience and any confusion regarding our subscription process.

The trial period and the subsequent automatic renewal are outlined during sign-up and confirmed in the email sent at registration. We aim to ensure all users are aware of the terms before subscribing. Regarding the language, we offer various local sites to help our users navigate the platform in their preferred language.

We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
Findallrentals Team

Noté 1 sur 5 étoiles

Findallrentals is a scam

The fineprint is a trap. Paying a very small trial fee of R19 but then billing R750 automatically after the trial period should be illegal. The site is very poor with very few properties. Property 24 has way more options for free. Thisnis a scam.

2 avril 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hi Darrell,

Thank you for your feedback. We’re very sorry to hear about your experience and understand your concerns.

Our subscription terms, including the transition from trial to full membership, are outlined during sign-up. However, we’d like to review your account and the charge you mentioned to clarify what happened and assist you properly.

We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
Findallrentals Team

Noté 5 sur 5 étoiles

My query was speedily resolved

My query was speedily resolved

17 avril 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hello!

Thank you for your feedback! We’re delighted to hear your query was resolved quickly.

We appreciate your support and are glad we could assist.

Kind regards,
Findallrentals Team

Noté 1 sur 5 étoiles

Not even worth a one star

Not even worth a one star. This platform has not assisted me in anyway. I paid for a 7 day trail and within that 7days tried to get contact details for a landlord for a property i was looking at and it kept giving me a system error. No help from the support team and now they keep trying to debit my account for R750 which I dont understand because no where did I agree to this. Absolutely disappointed with this platform.

26 mars 2026
Avis spontané
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Réponse de Findallrentals.co.za - Making property search smarter

Hi Neesha,

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been, especially when trying to use the service during your trial period.

We’d like to review your account and the system error you mentioned, as well as the charges you’ve referred to, to clarify what happened and assist you properly.

We requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.

Kind regards,
FindAllRentals Team

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