Fine Awards responds quickly to requests, doublechecks details to make sure the awards are correct - AND - replace a broken award in record time. In short: you make us look good! Thanks so very... Voir plus
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I've been working with Fine Awards for the last three years and am very happy with their customer service and quality. With my last order Melissa, my Sales Representative, and Sheldon, the Customer Se... Voir plus
Everything went smoothly even with helping me decide what size base I needed. Friendly, courteous and professional! I recommend working with them for your team acknowledgement needs.
The end product was absolutely gorgeous and perfect. Loved the quality, layout, and perfect design! Highly recommended. Only room for improvement would be communication, I felt like I wasn't sure you... Voir plus
À propos de l'entreprise
- Magasin de trophées
- aussi dans
- Fournisseur de cadeaux d'entreprise
- Fournisseur de produits promotionnels
- Magasin d'articles promotionnels
À propos de FineAwards.com
Écrit par l'entreprise
FineAwards.com is a prominent supplier of premium awards and trophies, catering to various corporate recognition needs. We are celebrated for their stunning crystal awards, which are the epitome of class and sophistication, perfect for high-level achievements and honors. Our glass awards are crafted with precision, offering a blend of durability and sleek design. With a particular emphasis on corporate awards, FineAwards.com provides businesses with a range of options to acknowledge the excellence of their teams and individuals. Our acrylic awards are sought after for their versatility and clear, contemporary look. Moreover, FineAwards.com is a favorite for their meticulously designed golf trophies, which are as prestigious as the game itself. Lastly, our Years of Service Awards stand as a testament to employee dedication, offering companies a way to celebrate loyalty and commitment. Each custom award from FineAwards.com is a symbol of recognition that inspires and rewards.
Service & Quality
Écrit par l'entreprise
- Best Price Guarantee
- You will always get the Highest Quality at the Best Price.
- Free Personalized Engraving
- Engrave custom awards and trophies for no extra cost.
- No Setup Fees
- We don't charge setups on any of our in stock awards. Your engraving is setup by our artists and you will see a proof for your approval before production at no additional costs.
- Free Shipping
- Delivered Safely and On Time. Free Shipping* on Orders over $250. See site for details.
110% Guarantee
Promises Delivered Every Step of the Way
We want to personally thank you for trusting FineAwards.com with your very important corporate recognition program. Our goal is to make this experience as easy as possible for you and we want to start by removing any concerns you may have faced in the past by personally extending our 110% Guarantee. We understand how important it is for your awards to arrive safely on time and accurately so this is what we want to do for you!
Coordonnées de contact
250 North Dixie Highway #13, 33020, Hollywood
- (800) 343-3166
- customerservice@fineawards.com
- fineawards.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Excellent Service for Non-Profit Organization
I ordered two awards from FineAwards. The sales person was very helpful assisting with the design, patient with my organization's time to review the design, and responsive to questions. The award material was exactly as described.
14 mars 2026
The award arrived in perfect condition…
The award arrived in perfect condition with fast shipping. Will use again! The process from beginning to receiving award was great!
13 avril 2026
Super Star of Awards
Thank you so much! The awards look amazing and you have been so responsive to all our needs.
9 avril 2026
Replacement Award
We accidentally dropped one of our awards and I reached out to get a replacement. My FineAwards advisor was quick, gave me a discount and got us a new award in no time.
7 avril 2026
Very happy with product and service
We had used Fine Awards three years ago and were very pleased with the high quality of the awards and efficient shipping. We recently ordered again and upon receipt, we noticed one of the awards had a slight defect in the etching. Fine Awards worked quickly to resolve the issue and get a replacement award sent to us in time for our event.
7 avril 2026
Customer service was very helpful
Customer service was very helpful. Ordering process easy. Order was ready ahead of scheudle.
6 avril 2026
This past order was incredibly fast
This past order was incredibly fast! The process seems streamlined and always results in a great product!
6 avril 2026
Great expedient customer service
Great expedient customer service.
The award was exactly like it was pictured.
6 avril 2026
Happy repeat customer
Our organization continues to be quite satisfied with Fine Awards’ products and customer service.
6 avril 2026
Always a great experience
Always a great experience. Staff is super knowledgeable and eager to answer any questions.
6 avril 2026
Monumental customer service
I had a great experience with my team. There was constant communication during the entire process and we were able to work through several changes along the way. The final products were greatly appreciated by my organization.
3 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent Product Poor Customer Slow Delivery
I ordered product mid January and did not receive it until March 30. The customer service rep, Elle, never once returned my phone calls and answered emails only sporadically with incomplete and incorrect answers to my questions (I was told two weeks to ship after paying air rates but that was incorrect) I was never told when my product shipped and it arrived unexpectedly.
The product is excellent but the stress associated with unanswered calls, emails and incorrect information when the rep did decide to respond made it a very unpleasant experience.
I would only recommend this company if I could work with a different customer service rep.
31 mars 2026
Avis spontané
Réponse de FineAwards.com
Thank you for your feedback. We’re glad to hear you’re happy with the final product, but we’re sorry the experience along the way felt frustrating.
We understand you started the process during the holiday rush, and your order was placed at the start of the new year. Custom crystal awards do require a longer production timeline, typically around 45 days after proof approval, due to the manufacturing process.
That said, we recognize that communication should have been clearer and more consistent throughout. Your feedback regarding responsiveness and expectations has been shared internally so we can improve.
We appreciate your business and the opportunity to do better moving forward.
Award was shipped incorrectly.
31 mars 2026
Réponse de FineAwards.com
Thank you, Julie, for your feedback. We’re sorry your award was shipped incorrectly.
The issue stemmed from a late shipping address change request that, unfortunately, was not properly executed on our end. That’s on us. We’re already putting measures in place to ensure address updates are handled more reliably moving forward.
We appreciate your patience and the opportunity to improve.
I initially made a mistake for the…yeah
I initially made a mistake for the listed year of the award. When I called, the gentleman that answered was very helpful and called me back promptly
30 mars 2026
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