Excellent service and decision was almost instant. No hanging around for hours waiting just a simple yes, documents sent over signed and company had payment before I got home. First class
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Not sure what some of these bad reviews are about as I had fantastic service and was all done within a few days. Enquired about finance, they found me a lender with a really great rate and midweek I’m... Voir plus
L'entreprise a répondu
Xcellent service! the team worked hard from start to finish and completed everything to a very high standard. They were professional, efficient, and paid great attention to detail throughout the job.... Voir plus
L'entreprise a répondu
Fantastic company, They supported me on the adventure of financing a vehicle for storage as an investment was smooth from start to finish. They cannot do enough for you many thanks.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.
Coordonnées de contact
64 - 66 Burgundy Court, CM2 6JY, Chelmsford, Royaume-Uni
- +44 (0) 1245 967 999
- hello@finset.co.uk
- finset.co.uk
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The customer service was very helpful…
The customer service was very helpful and patient couldn't ask for more
22 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback.
Kind regards,
The Finset Team
Very friendly communication was spot on…
Very friendly communication was spot on and told you what was happening step by step
20 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review. We are pleased our team could help find the best finance option for yourself.
Kind regards,
The Finset Team
Marius was fast and responsive with…
Marius was fast and responsive with this overdraft lending! I have tried 4 other financial institutions and they promised the world but never received a response back? Finset will be my future financial advisor and I will recommend them to anyone that needs financial assistance!
17 avril 2026
Avis spontané
Réponse de Finset Ltd
Thank you for taking the time to leave us a review. We are so pleased to hear you had such a positive experience, we truly appreciate your recommendation and look forward to supporting you with any future financial needs!
Kind regards,
The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback.
Kind regards,
The Finset Team
Fantastic throughout the whole process
Fantastic throughout the whole process. Crystal clear instructions and advice from initial contact to completion of the deal. Cannot recommend highly enough
15 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we're so happy you're pleased with our service.
Kind regards,
The Finset Team
Kind friendly staff
15 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review.
Kind regards,
The Finset Team
Thank you great service
Brooke was very helpful and I like the text messaging service. The application was very quick and fast.
15 avril 2026
Réponse de Finset Ltd
Thank you for your review, we really appreciate your feedback!
Kind regards,
The Finset Team
the whole application went very…
the whole application went very smoothly from start to finish
15 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we are glad we could help you.
Kind regards,
The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback!
Kind regards,
The Finset Team
Give their staff a raise.. thank you for the service!
Superb customer service even though ive been on nightshift the team have been flexible and fast to respond. They helped me secure my dream car when every other lender was saying no.. at a fantastic rate too. I dont leave reviews generally but im so happy with Finset and their staff. Thank you
15 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we are so thrilled to hear we could help you secure your dream car!
Kind regards,
The Finset Team
I can’t fault finset one bit
I can’t fault finset one bit. They helped me get my finance for my new car so quickly and efficiently. The staff are so friendly and it was such an easy, clear and relaxed process. Special shoutout to Bobbi who was so friendly and amazing!
Thank you guys!
12 avril 2026
Avis spontané
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we are pleased to hear you had such positive experience with our team.
Kind regards,
The Finset Team
Amazing service from start to finish
13 avril 2026
Réponse de Finset Ltd
Thank you so much for leaving us a review.
Kind regards,
The Finset Team
Very straightforward finance…
Very straightforward finance application and supported every step of the way. Would recommend 😊
11 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review and thank you for recommending us. Kind regards The Finset Team
Réponse de Finset Ltd
Thank you for leaving us a review, its very much appreciated. Kind regards, The Finset Team
The staff were friendly and the service…
The staff were friendly and the service fast and professional. The team on customer service were brilliant and really friendly.
10 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave a review. We pride ourselves on providing exceptional customer service so I will pass your feedback on to the team. Kindest regards, The Finset Team.
Good communication all the way through…
Good communication all the way through the loan process
10 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave a review. Kind regards The Finset Team
The time was arranged to collect my car…
The time was arranged to collect my car and I had to sit around waiting for 3 hrs for you to pay out to the dealer despite several calls from me and the dealer
9 avril 2026
Réponse de Finset Ltd
Good afternoon, I have tried calling you to discuss your review and find out where Finset or our partners involved in setting up the agreement have failed to reach the exacting standards we strive to achieve with all our customers. As I am sure you can appreciate, there are multiple moving parts in setting up the finance to be paid in an exact window, once a customer has confirmed they are happy with the vehicle and ready to proceed. We have numerous checks we need to do to ensure we are protecting all parties involved, being yourself as the customer, the dealer and the lender. Unfortunately to ensure we are protecting all parties we must follow certain procedures. I am sorry if by doing this it held up the handover process but we have a duty of care to protect you and all other parties involved in the transaction. If you could please return my call, I would love the opportunity to discuss this with you further to find out where and how we can improve our process or communications. Kindest Regards, Jo, Compliance Manager at Finset
I had to sign the agreement the times…
I had to sign the agreement the times the i had to wait 3 hours to pick the car up after telling finset when i was going to pick up the car
9 avril 2026
Réponse de Finset Ltd
Good morning Tracey, I am sorry that you feel your experience with Finset was only worthy of one star. Unfortunately, some of the delays you experienced were out of our control. We rely on all parties to provide us with the paperwork needed in a timely manner to speed up any handovers. We also don't want to pay out too quickly or prior to the customers confirming they are happy with the vehicle as this would then delay organising finance on a replacement vehicle. I will reach out to you today to discuss your journey to see where we can make improvements and pass on to all the other parties involved in your journey where they could potentially improve as well. Kindest regards, The Finset Team
Great smooth experience communication…
Great smooth experience communication was great
I called a couple of times nice to deal with a person on the phone rather than it being automated
Problem fixed within minutes
3 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review. We prefer the "old school" approach of humans rather than confusing options and feel it enables us to provide better customer service. Kind regards, The Finset Team
Highly recommend
Very polite, efficient and made everything simple. Quick responses and professional! Thank you!
7 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, it's very much appreciated. Kind regards, The Finset Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.