Excellent service and decision was almost instant. No hanging around for hours waiting just a simple yes, documents sent over signed and company had payment before I got home. First class
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Not sure what some of these bad reviews are about as I had fantastic service and was all done within a few days. Enquired about finance, they found me a lender with a really great rate and midweek I’m... Voir plus
L'entreprise a répondu
Xcellent service! the team worked hard from start to finish and completed everything to a very high standard. They were professional, efficient, and paid great attention to detail throughout the job.... Voir plus
L'entreprise a répondu
Fantastic company, They supported me on the adventure of financing a vehicle for storage as an investment was smooth from start to finish. They cannot do enough for you many thanks.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.
Coordonnées de contact
64 - 66 Burgundy Court, CM2 6JY, Chelmsford, Royaume-Uni
- +44 (0) 1245 967 999
- hello@finset.co.uk
- finset.co.uk
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend
Very polite, efficient and made everything simple. Quick responses and professional! Thank you!
7 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, it's very much appreciated. Kind regards, The Finset Team
Réponse de Finset Ltd
Thank you for leaving us a review. Kind regards The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave a review. Kind regards The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we are pleased we could help you.
Kind regards,
The Finset Team
Easy application
Easy application, very friendly Staff who were pleasant and helpful from start to finish with full explanations all the way .
4 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we are delighted to hear you had such a positive experience with our team.
Kind regards,
The Finset Team
Very helpful even after changing…
Very helpful even after changing vehicles
Very happy Thank you for the assistance
3 avril 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we are so pleased you are happy and we could help you.
Kind regards,
The Finset Team
Réponse de Finset Ltd
We really appreciate you taking the time to leave us a review, thank you!
Kind regards,
The Finset Team
Amazing service amazing customer…
Amazing service amazing customer service very polite and profession
2 avril 2026
Réponse de Finset Ltd
Thank you for sharing your experience, we really appreciate you taking the time.
Kind regards,
The Finset Team
Finset are a great company and very easy to deal with!
Finset are easy to deal with and was able to discuss the best finance option for me regarding finance duration and deposit. I highly recommend finset for funding if required!
30 mars 2026
Réponse de Finset Ltd
Thank you for leaving us a review. We are pleased our team could help find the best finance option for yourself.
Kind regards,
The Finset Team
Each time I called Finset they was so…
Each time I called Finset they was so helpful very polite always ready to help with the questions I had . I would like to thank the team.
1 avril 2026
Réponse de Finset Ltd
Thank you so much for taking the time to leave us a review. We are pleased our team could help you.
Kind regards,
The Finset Team
Good customer services, however apps systems needs to be more effective
Good customer service
But, apps systems is less effective
1 avril 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback. We're sorry to hear that you found our app systems less effective, we're continuously working to improve our digital tools to make them user-friendly.
Kind regards,
The Finset Team
From start to finish the process has…
From start to finish the process has been very easy and any questions or issues have been dealt with very well. Would recommend to anyone trying to get car finance to use this company staff were super helpful.
1 avril 2026
Réponse de Finset Ltd
Thank you so much for taking the time to leave us a review. We are pleased you had a good experience and our team were able to help you!
Kind regards,
The Finset Team
Very helpful staff everything sorted…
Very helpful staff everything sorted quickly and efficiently
31 mars 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we really appreciate you taking the time.
Kind regards,
The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we are glad you had a good experience.
Kind regards,
The Finset Team
Réponse de Finset Ltd
Thank you so much for leaving us a review, we are pleased our team could help you.
Kind regards,
The Finset Team
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we really appreciate it.
Kind regards,
The Finset Team
Do not use. Time wasters
Absolute waste of time.
I gave all of my CORRECT details to Motorpoint who then used Finder to broker car finance for me. 3 times I was told I’d been approved to only then be told I wasn’t. One agreement got to the stage where all documents were signed and collection of vehicle was due to take place less than 24 hours later but as Finset sent over the wrong information the finance company came back with a rejection.
Dealt with them for 3 weeks and it was the worst 3 weeks of my life.
They are useless at dealing with anything and can’t give honest and straight forward answers to what they are doing.
They have smashed my credit score because of the multiple hard searches and they were more than happy to go ahead and do more searches! In the end I pulled out because they wanted more money.
Useless company.
Avoid
28 mars 2026
Avis spontané
Réponse de Finset Ltd
Hi Lewis,
I hope that you are well, my name is Graham and I am the CEO of Finset.
I am sorry to hear you have had a disappointing experience.
At Finset we pride ourselves on exceptional customer experience. Reviews form a key metric of how we understand our processes, how we deliver our product to customers and highlight any areas that we are doing well and where we can improve.
I have taken the time to review your application, whilst I will accept there are areas we can improve on and we will put processes in place to ensure those areas improve, most of your review is factually incorrect. Criticism is fair when the truth is told, however there are numerous inaccuracies in your review.
I tried to reach out to yesterday (Sunday the 29th of March), to discuss your application. Please let me know when you are free for a call so that we can discuss your application, any potential next steps and why the approvals changed / did decline from the lenders.
I look forward to hearing from you.
Graham
Réponse de Finset Ltd
Thank you for leaving us a review, we are pleased you had a good experience.
Kind regards,
The Finset Team
Transparent and Efficient
There was no hassle and everything went smoothly as the team helped me along the way.
27 mars 2026
Réponse de Finset Ltd
Thank you for leaving us a review, we are pleased our team could help provide a hassle-free experience.
Kind regards,
The Finset Team
Very easy to deal with *****
26 mars 2026
Réponse de Finset Ltd
Thank you for taking the time to leave us a review, we really appreciate it!
Kind regards,
The Finset Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.