Had massive issues with the entire experience. Had to call repeatedly to get the trip booked. Charged $1300 for 13 minute trip to and from. Less than a half hour total drive time and even offered to have the driver come an hour early so he didn’t have to wait, after I paid for an additional hour, no return on that extra money. It was the most basic hurry up let’s go and get you off this bus experience ever. Will not recommend this company for anyone, ever.

Busses showed up 1 hour late, on our wedding day. We gave them instructions to contact wedding coordinator day of, and they called the groom one hour prior to the ceremony saying that the drivers got the wrong pickup time and would be an hour late. None of our instructions were followed like asking them to tape signs on the windows. Very poor attention to detail.

Great service

Mr. John our bus driver was so kind and friendly toward the kids. He helped lift our heavy cooler up onto the bus. We made it to our destination and back on time.

We rented for our wedding and everything was smooth and easy - they even let us put a Just Married sign on the back, and waited past our departure time for a friend who was super late to get to the bus pick-up spot. Thrilled with our choice!

Our bus driver was wonderful. They were very easy going, made the drive an easy enjoyable experience and mentioned a few times how well behaved our children were. They are a phenomenal bus driver and person.

The bus was in poor condition. It was 90 degrees and we received a bus without air conditioning. The bus broke down while we were in Bainbridge. We had to wait for another bus for over 3 hours in 90-degree weather.

On time, friendly and a perfect drive

Therese was absolutely amazing. So welcoming, prompt and phenomenal customer service!

We had an excellent field trip which began and ended with our courteous and professional bus driver.

All of the drivers for our senior overnight trip were professional, kind and personable. We had a wonderful experience.
Thank you!
Bothell High School Senior Parent

Rating 2 stars because our driver never showed up. I contacted the dispatcher and they just noticed that the driver never came in that morning to pick up their bus ticket and that they didn't catch it. Our trip ended up being postponed by an hour because they had to find us a new bus and driver.

I five 5 stars on customer service and the care they put into getting us transportation at the last minute.

Getting ahold of them to start the process was not the easiest.

Bus arrived on time for both pick-up and return.
A number of our ladies drove themselves so bus was only half full. All in all we were pleased with our choice of FIRST STUDENT and will recommend for
next year.
Thank you
Kathy Lemmon-Vander Hoek

Everything went as expected. They were able to accommodate a last minute change to our itinerary which saved our event!

The service was great and the drivers were very helpful.

Very early and professional. Thank you!

The service was everything I wanted it to be. Safe, efficient, and something I didn’t have to spend much time worrying about.