Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We ( me and the wife) have been using fishingbooker for 20 years and haven’t had a bad experience. The reviews are mostly helpful but the details about the boat and crew are the ticket to a successful... Voir plus

Noté 3 sur 5 étoiles

Customer wants to cancel, violating policy. But the only options were to deny or accept, no middle . I don’t want to steal a persons money, but there should be some compensation for a cancellation bes... Voir plus

Noté 5 sur 5 étoiles

We used Fishing Booker to book a fishing trip from Isla Mujeres, Mexico. There are many "mom-and-pop" operators there, and the Fishing Booker website provides detailed information about each to help... Voir plus

Noté 5 sur 5 étoiles

Easy to choose a captain and boat. Lots of info about the captain, boat size, and max number of people. Very clear on total cost and accepted methods of payment. Received reminders of when and where.... Voir plus

À propos de l'entreprise

  1. Service e-commerce
  2. Location de matériel de pêche

Écrit par l'entreprise

FishingBooker is the world’s largest online service that enables you to find and book fishing trips.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

325 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very fast response time

Very fast response time! It's very important for me that my customers stay happy and satisfied and it all starts with the representatives from fishing Booker. I highly recommend using fishing Booker if you own a charter or guide business.

17 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Chloe is a MIRACLE WORKER!!!


I downloaded the FishingBooker app to book an experience for my husband, daughter and her three friends - 4 new 16 year old “fisher girls!” My Husband and I were so excited to take them for their first offshore big fishing trip. Long story short, we booked a very expensive trip and the captain called to “give us a better experience” but changed us to the next day. Well, the next day came and we never heard from him - Capt Ron, Fishhawk Charters. My Husband frantically started calling and texting; I got on the app to try to find another charter but to no avail. Devastating!! All the sudden, I got a random number calling on my phone. I answered it, and it was Chloe from FishingBooker. She not only knew about the problem, but had already started calling other captains and charters trying to find something for us!!! She stayed with me for over two hours until she found a charter for us in the morning - This was at 9 PM!
We have not had customer service like this in years from any company. Not only was she, friendly and diligent, she was proactive in texting me and calling me and didn’t stop until she found one. It was truly impressive and quite overwhelming in a great way!!! I haven’t felt so cared for by a company and I really long time.(FishingBooker… give Chloe a raise!!!) ❤️ Thank you FishingBooker and Thank you so much Chloe for 100% saving our vacation!!!

29 mai 2024
Avis spontané
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Réponse de FishingBooker

Thank you so much for sharing your experience!

I am thrilled to hear that Chloe was able to step in and turn a stressful situation into a positive and memorable one for your family. Chloe's dedication, friendliness, and proactive approach are the kind of customer service we strive to provide at FishingBooker.

I apologize for the initial inconvenience with initial bookings, but I am super happy to see that the trip you guys rebooked was a great one! Again, Chloe's solution was spot on. I will certainly pass along your praise to Chloe and the team. We aim to ensure every customer has a fantastic experience, and it's heartwarming to know that we could help save your vacation and create lasting memories for the "fisher girls" on their first big trip.

Thank you once again for your heartfelt review. We hope to assist you with many more fishing adventures in the future!

- Niko

Noté 5 sur 5 étoiles

SUCH a great day on Poacher!

Captain Kevin gave us a memorable day! We brought home a cooler full of Spanish, sea bass, and Bonita--having some for dinner tonight!
And working with Fishing Booker to arrange the charter was an exceptional experience!

27 mai 2024
Avis spontané
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Réponse de FishingBooker

What a pleasure to hear you had a wonderful time on your trip, Cindi! I'm hopeful that we'll get the chance to send you on another great trip in the future :)

- Jay

Noté 5 sur 5 étoiles

No Response From Boat Captain

I hadn’t heard from the captain of our fishing trip in Biloxi. The trip is 2 days from now. I had messaged him 3 times, no answer. Contacted Help at FishingBooker and after Nico intervened he messaged me within 5 minutes.

21 mai 2024
Avis spontané
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Réponse de FishingBooker

It was my pleasure to help Mickey. Feel free to get in touch if there's anything else our Support Team could assist you with.

- Niko

Noté 5 sur 5 étoiles

Niko was great!!! Thanks FB!!!

Niko was great letting me know my listing looks great. Letting me know things Performance wise on a national level too. He made me feel very comfortable and part of my team. Fishing Booker is awesome with the support and care of your business. Definitely part of my family.

19 mai 2024
Avis spontané
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Réponse de FishingBooker

It's our pleasure to have you as part of our family, Captain! Kudos on doing such a great job with your listing.

- Niko

Noté 5 sur 5 étoiles

Awesome Customer Service

Patient, understanding, confident, & very experienced. Chloe paid keen attention to detail in helping me troubleshoot my issue with why my trips were being displayed within the calendar as unavailable.

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazingly professional

First impression, reaction time,too fast and to the point.
Second impression, straightforward implementation to my multitasks and
Third impression,prompt answers to all my questions.
Fourth impression, knowledge,politement, sense of humour, friendly and caring.

4 avril 2024
Avis spontané

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