We ( me and the wife) have been using fishingbooker for 20 years and haven’t had a bad experience. The reviews are mostly helpful but the details about the boat and crew are the ticket to a successful... Voir plus
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Lisez les avis des autres
Customer wants to cancel, violating policy. But the only options were to deny or accept, no middle . I don’t want to steal a persons money, but there should be some compensation for a cancellation bes... Voir plus
We used Fishing Booker to book a fishing trip from Isla Mujeres, Mexico. There are many "mom-and-pop" operators there, and the Fishing Booker website provides detailed information about each to help... Voir plus
Easy to choose a captain and boat. Lots of info about the captain, boat size, and max number of people. Very clear on total cost and accepted methods of payment. Received reminders of when and where.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
FishingBooker is the world’s largest online service that enables you to find and book fishing trips.
Coordonnées de contact
101 W Main St Suite 101, 23510, Norfolk, Etats-Unis
- +1-833-455-1255
- customer.service@fishingbooker.com
- fishingbooker.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fishingbooker is the right platform! to…
Fishingbooker is the right platform to market RockenReel Sportfishing. From day one we have relied on fishingbooker to reel in the customers and they always get the job done! A++
-Captain Steve Locken
Very fast response time
Very fast response time! It's very important for me that my customers stay happy and satisfied and it all starts with the representatives from fishing Booker. I highly recommend using fishing Booker if you own a charter or guide business.
Very fast and sufficient response…
Very fast and sufficient response within a few minutes of my query.
Damien from Fishingbooker just help me…
Damien from Fishingbooker just help me with a couple of problems in record time. Just getting started with Fishingbooker but so far it’s going great! Thanks for the work.
Chloe is a MIRACLE WORKER!!!
I downloaded the FishingBooker app to book an experience for my husband, daughter and her three friends - 4 new 16 year old “fisher girls!” My Husband and I were so excited to take them for their first offshore big fishing trip. Long story short, we booked a very expensive trip and the captain called to “give us a better experience” but changed us to the next day. Well, the next day came and we never heard from him - Capt Ron, Fishhawk Charters. My Husband frantically started calling and texting; I got on the app to try to find another charter but to no avail. Devastating!! All the sudden, I got a random number calling on my phone. I answered it, and it was Chloe from FishingBooker. She not only knew about the problem, but had already started calling other captains and charters trying to find something for us!!! She stayed with me for over two hours until she found a charter for us in the morning - This was at 9 PM!
We have not had customer service like this in years from any company. Not only was she, friendly and diligent, she was proactive in texting me and calling me and didn’t stop until she found one. It was truly impressive and quite overwhelming in a great way!!! I haven’t felt so cared for by a company and I really long time.(FishingBooker… give Chloe a raise!!!) ❤️ Thank you FishingBooker and Thank you so much Chloe for 100% saving our vacation!!!

Réponse de FishingBooker
SUCH a great day on Poacher!
Captain Kevin gave us a memorable day! We brought home a cooler full of Spanish, sea bass, and Bonita--having some for dinner tonight!
And working with Fishing Booker to arrange the charter was an exceptional experience!

Réponse de FishingBooker
No Response From Boat Captain
I hadn’t heard from the captain of our fishing trip in Biloxi. The trip is 2 days from now. I had messaged him 3 times, no answer. Contacted Help at FishingBooker and after Nico intervened he messaged me within 5 minutes.

Réponse de FishingBooker
Niko was great!!! Thanks FB!!!
Niko was great letting me know my listing looks great. Letting me know things Performance wise on a national level too. He made me feel very comfortable and part of my team. Fishing Booker is awesome with the support and care of your business. Definitely part of my family.

Réponse de FishingBooker
You're operator was very courteous and…going fishing
You're operator was very courteous and helpful. Got my problem solved right away.
Thank you
Nico was super helpful
Nico was super helpful. He answered all my questions and was really easy to understand!
Very easy to use this app and webpage…
Very easy to use this app and webpage and when I couldn’t figure something out, the support was top-notch.
Quick feedback on my issue
Excellent experience!
I’m had to make a change to a booking and Niko was able to take care of it swiftly and effectively!
Awesome Customer Service
Patient, understanding, confident, & very experienced. Chloe paid keen attention to detail in helping me troubleshoot my issue with why my trips were being displayed within the calendar as unavailable.
Support had me fixed up within just a…
Support had me fixed up within just a few minutes. A great help!
Fishing booker always get great service…
Fishing booker always get great service & the correct answers every time with quick work when things need attention. Captain Chris Speed
Instant response
Thanks Fishingbooker on resolving customer problems instantly so the client didn't get disappointed
Chloe was great very helpful patient…
Chloe was great very helpful patient and professional!!!
Amazingly professional
First impression, reaction time,too fast and to the point.
Second impression, straightforward implementation to my multitasks and
Third impression,prompt answers to all my questions.
Fourth impression, knowledge,politement, sense of humour, friendly and caring.
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