FishingBooker Avis 325

Wind 15-20kts, 3-4 ft seas on/off reef in Islamorada, FL. Mom, dad & two boys, 9 & 12 yrs old. Youngest boy got sea sick after catching 12 nice fish. Customer requested to cut the trip back from 3/4 day to 1/2 day. We refunded the customer 200 immediately and Fishing Booker refunded Makaira Fish Company the $20 difference in the booking fee. All parties are happy with quick response to solving the problem.

Nico is great and very communicative. He helped me understand a lot of what’s going on being new to fishing booker. I’d definitely recommend him for any questions you have as he will take care of you.

The help center is always great…Reached out twice now and they are very helpful….one was with regards to a booking and the latest one is being looked into a verification issue…. Thanks for having this available…I am very impressed with your service!!!
Captain Jeff

The best platform ever. I highly recommend it!!!

The support staff is absolutely outstanding. They are very responsive, answer all questions in very short delays and liaise with the captain whenever it is necessary.

Niko responded in a timely matter and got things done fairly quick overall happy with Fishing Booker and what it’s done for my business

Niko was so helpful and very easy to communicate with. He was quickly able to help me with the issue I was having. He made being a captain through fishing booker very easy!

Call Fishing Booker because I had a question and spoke with Neico (I hope that spelling is correct), super nice gentleman very helpful. I really appreciated his help

Customer service is top notch, helpful, quick to answer and knowledgeable.

Customer customer service has always been a staple of fishing booker.

Through the years, the fb family has helped me grow my business a tremendous amount. Many of my loyal customers now, came as a result of the fb platform.

I can't recommend fb enough, and I do so to any captain that is new to the business, many if not all also use fb.

Do not hesitate to contact fb for your advertising needs, they will not disappoint.

Quickly responded to my inquiry with a great resolution

Leah is awesome! Super helpful and made sure I understood how to do something’s moving forward. She was great!!

The support staff is available 24x7 and you can understand their language. Very responsive and professional.

Our vacation was cancelled due to strike in the airport.

When we cancelled our booking with Fishingbooker.com they reached out to us about the deposit which we though was lost.

We send a couple of screenshots from the cancelled flight and got the deposit back swiftly.

Great way to run a business - will use them another time if possible,

No one contacted us about location and then next morning boat was no running for mechanical issues. Owner said he get us on another boat and call me back in 15-20 minutes. I called him twice after 40 minutes and no answer. Do not use this service.

Had some initial trouble with Website, due to boomer age issues, LOL. Leah helped me navigate through it. Great job with support! We also have to mention, our charter was outstanding! We will be back .....

Lea was awesome! She resolved my concern with compassion and kindness and most appreciative of the service she provided me today, many thanks!
Kudo’s to FishingBooker

Leah was very friendly and helpful .
She was patient and walked me through my issue.

Niko was awesome! Very helpful, understandable, and kind.

Niko was awesome in looking right into my concern with a trip a customer canceled. He assured me it wouldn’t hurt my listing and made sure I knew to reach out in the future if I received any similar messages. Thank you again for your help!