Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Garbage company. Months of waiting and half of my order still hasn’t shipped (it’s nearly May and the order was placed in February). I’ve inquired numerous times with the company and no help. Also,... Voir plus

Noté 1 sur 5 étoiles

Ordered music as it said ships from NZ. Then after paying I find out it's going to take 2 months and it's coming from overseas. I found it way cheaper else where and in the country so I canceled my or... Voir plus

Noté 3 sur 5 étoiles

[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

585 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

The idea is good but it doesn’t fit!!!

The idea is good to 3D print the impeller that Breville doesn’t offer as a replacement part. Unfortunately the 3D printed impeller that I paid $47.00 for could not possibly fit into my machine. There were cheaper versions but they were for earlier models. That’s why I paid the higher price because it was supposed to be specifically for my model. After tearing the grinder apart I found it was way too large to possibly work!!!

22 décembre 2021
Noté 1 sur 5 étoiles

Do Not Trust Fishpond…

I Purchased a couple of Christmas presents from fishpond back in early November. I was informed the items were in sick and would ship within 2 days. It’s now Dec 20th no items received! The customer service is non existent, thankfully PayPal has sorted it. DO NOT TRUST THIS WEB SITE!!!

21 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

AVOID AT ALL COSTS
My mother ordered a gift for my niece’s birthday but that was supposed to be shipped to the UK from the US, but it never arrived. She has tried many times to get in touch with them, with very frustrating results, they’ve neither reshipped, nor refunded her, and have now stopped engaging entirely. She’s put of pocket by over a hundred pounds, which is causing her a lot of distress, and my niece is still waiting for a birthday present.

15 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

A lifesaver

A lifesaver! My favorite bronzing powder from Clinique was unavailable everywhere but fishpond had it!! It arrived on time and in perfect condition!!

13 décembre 2021
Noté 3 sur 5 étoiles

Dissapointed by Delayed Delivery

I was disappointed by how long it took to receive delivery: 16 days. Since your advertising claims "ships from US", I assumed quite a bit less. I chose your company because you ship from the US, and you did not notify me in advance that you would have to back order. The delay was disappointing. If you have to back order, you should notify the customer, and give us an option to cancel. Sometimes, timing matters.

8 décembre 2021
Noté 5 sur 5 étoiles

Hard-To-Find Vinyl

My vinyl record arrived quickly, and in great condition! This particular record was hard to find, and I was very pleased that Fishpond.com had it available.

19 novembre 2021
Noté 1 sur 5 étoiles

just dont shop with them

sent the wrong size shoes and after numerous emails they said they would refund them and the post if i sent them back , numerous more emails and i finaly got some of my money back but not all of it and no postage refund

7 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

cancellation fee if you cancel an out of stock order

They kept saying the product was out of stock, so after 2 month I decided to cancel the order, and was charged £5 which I can't see this charge listed in the cancellation section anywhere. At least I got some of my money back which is better than a lot of reviews.

7 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered a kath Kidston Christmas…they're a scam

Ordered a kath Kidston Christmas Journal on August 4th 2021. £19.99. Had email in september advising would be a couple of week late. Oct 5th - email advising out of stock and could have refund followed by email 30 mins later saying they'd credited it to their fishpond account and no refund coming. Have emailed them - no response. Don't order from this company - they're a scam!! Will never use them again and or recommend them. Where is my money please!!!!

5 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Refused to cancel the order

Paid for a book supposedly in stock but delivery turned out to be more than one month away. Needed to cancel because I needed the book for work before then. Tried the cancellation on the website which didn't work. Emailed customer services to ask them to do it. No reply to repeated emails. They billed me and now I have the book. No idea what I do now - this company clearly doesn't care about it's reputation and no doubt will change their name when it's sufficiently toxic. Getting away with it while they can.

4 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered a dvd

Ordered a dvd
Never arrived
Couldn't provide any tracking
Said couldn't refund credit card, haven't refunded via PayPal like they said
Still waiting for refund
Joke company and clearly a scam

30 septembre 2021
Avis spontané

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